Frustrating
This app frequently is unable to “locate” my hearing aids. The shortfall may last for days and then, unexplainably, works fine. Very annoying.
Don’t work
Doesn’t work worth crap.
Boooooooo
The new app 4.9 does not work. Gets stuck in setup.
Connection issues
Ever since it updated 2 months sho, I have had Bluetooth connection issues. The connection comes and goes. Sometimes it is only connected to one ear, sometimes none at all. It is very frustrating. I did but have these issues before the update. I wish I could get htt egg lonforvthus problem.
Re-app
Hi. After I reset it. I just want to smooth with you, but the Beltone HearPlus app went disconnected twice, whenever I’m on and off with the music and the GPS. So I deleted twice and re-app with connection again. Why is that? Thank you for your time. Have a blessings weekend.
App
I don’t know what’s a bigger piece of crap, the hearing aids or the app. Tried to sync my phone while I was 5 miles away from home and had been synced to my tablet.
Hearing aids are four years old with a three year warranty, they started acting up about 3 months out of warranty.
Hearing aids are four years old with a three year warranty, they started acting up about 3 months out of warranty.
App doesn’t even open past home page
I can’t even use this app. What’s going on???
Bluetooth
PLEASE improve the bluetooth connectivity. The lag time needs improvement and the bluetooth connectivity and stability as well.
Wavering
I have been using this ap for years, & has no issues,, UNTIL lately. It disconnects from my aides,, steadily has to delete and RE-install. Get it together developers. And it has never ever alerted me of a text message. Make THAT happen. And I’ll be HAPPY
Developers (11/08/19)
I am HAPPY HAPPIEST Ever!
I received my 1st text message thru my aides.
Keep up the Great work
UPDATE: It didn’t happen,,, no text alert.:(
Update 11/21/19
I have noticed that “yes”,,, thru HearPlus you CAN get text message notifications thru the my hearing aids,,,, BUT,,, ONLY when the iPhone is not silenced,
I work so phone has to be silenced,,, so it would be more beneficial if text messages would work thru my hearing aids then,,,, Go getem developers?, make it happen,,
I know that you can!!!!
Update—01/06/20-1st—I did finally hear a message alert,,, but it can’t be in silenced mode,,, it can only be turned down low,,, in order to receive the text alert.
Now a note to the developers @@@@@
Please get rid of the questionnaires,,,, they disconnect the aids,,,,and we hearing impaired,,, don’t even know that we have been UNPLUGGED.
For older impaired people please please rid the questions,,, that force us to answer before being reconnected.
DEVELOPERS
I appreciate you,,, in handling that questionnaire issue,,, keep up the great work. No issues now with my aides.
02/15/2020
Unaware of the aides being disconnected.
What is going on???
Please check on it.
03/01/20
The app is not picking up my location change
4/14/20
Location change is not picking up
Developers (11/08/19)
I am HAPPY HAPPIEST Ever!
I received my 1st text message thru my aides.
Keep up the Great work
UPDATE: It didn’t happen,,, no text alert.:(
Update 11/21/19
I have noticed that “yes”,,, thru HearPlus you CAN get text message notifications thru the my hearing aids,,,, BUT,,, ONLY when the iPhone is not silenced,
I work so phone has to be silenced,,, so it would be more beneficial if text messages would work thru my hearing aids then,,,, Go getem developers?, make it happen,,
I know that you can!!!!
Update—01/06/20-1st—I did finally hear a message alert,,, but it can’t be in silenced mode,,, it can only be turned down low,,, in order to receive the text alert.
Now a note to the developers @@@@@
Please get rid of the questionnaires,,,, they disconnect the aids,,,,and we hearing impaired,,, don’t even know that we have been UNPLUGGED.
For older impaired people please please rid the questions,,, that force us to answer before being reconnected.
DEVELOPERS
I appreciate you,,, in handling that questionnaire issue,,, keep up the great work. No issues now with my aides.
02/15/2020
Unaware of the aides being disconnected.
What is going on???
Please check on it.
03/01/20
The app is not picking up my location change
4/14/20
Location change is not picking up
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Completely agree with others
This doesn’t work with my hearing aids on OS 13. Kicks me out and go to demo. Everything another review said exactly. Very frustrating. Now I am using settings on my phone which is inconvenient to get to for any changes to be done.
Hearing aids won’t stay connected with latest update
When I exit the app, the hearing aid disconnects. So whatever I’m listening to gets cut off. Making this app useless, can’t use the phone, listen to music or watch movies/tv shows.
Still have problems
I have an Apple XR. VERY FREQUENTLY I have to delete the app and re-download it again to get it to connect to my hearing aides. . This still occurs with brand new batteries. When the app works, it is wonderful, but when it doesn’t, it is worthless!!!!
Can’t keep my hearing aids connected
New batteries ect. So frustrating. Can’t hear my phone calls coming in nothing!
Connectivity issues
This app hasn’t been stable since I updated my IOS two updates ago. I have been hoping for a fix with this app and it seems from talking to others that many have had the same problem and we get the same generic way to connect and or fix that we have had since the first instal and yet before it worked and now it doesn’t keep my hearing aids connected to the app. My hearing aids stay connected to my phone but the app drops them and then you have to constantly go into demo mode then it will connect after you leave demo. This is not what a paying customer would expect. Very disappointed with this app now but I have it a 2 star because when it did work, it was everything I needed. Now it’s just a frustrating work around and hoping someone fixes this issue eventually.
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IOS 13 Issues
Since upgrading to IOS 13 with an IPhone 7S Plus the App will not show that is connected. I can not control the hearing aids thru the App but can thru the IOS 13 hearing aid controls. iOS shows my presets and can change the preset.
If I delete the Hear Plus App and reinstall the Hear Plus App will function but by the end of the day it quits functioning.
Is there an update coming soon to address this bug?
If I delete the Hear Plus App and reinstall the Hear Plus App will function but by the end of the day it quits functioning.
Is there an update coming soon to address this bug?
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Never connects
Have to delete the app and reinstall to get it to connect.
App is no longer adequate
Since the last Apple update, I have constant issues. Per the local office, I have done what they have suggested: forget this device, delete the app, reinstall it, and re pair my aids every single time I turn off (such as overnight). Why can’t this be fixed as it’s very frustrating.
Terrible app
This app is junk just like the Beltone brand hearing aids are junk. Very unhappy
Latest update 10/18/2019
Latest update is terrible. Have an I-phone and when I sync to my phone and hearing aids it will not let me choose one of my programs. It is stuck on an IPhone setting. If I want one of my programs I cannot be connected to my phone. Anyone else having this issue? Any luck fixing it?
Issues unresolved
Last iPhone updates made a mess for my hearing aids. It’s one thing to receive phone calls and media via Bluetooth. Thank you for that, great to have!!! It’s another though, to have every sound the phone makes the same way. I take sometimes over 1,000 pictures a day with my phone for work. Having the phone struggle to send the sound of a camera click to my devices causes a delay in snapping the pic, creating lots of out of focus shots. Also, with every sound, including any email received, taking pictures, and other sounds, my aids go mute while the phone is trying to connect. Very irritating and counterproductive! Please fix this!
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