App no longer working
With recent IOS update, when I open the app it only flashes a blank screen continuously and never opens
App has been freezing and glitching for months and has not been fixed yet
I gave one star because my app has been frozen and glitching for almost months now. I open it up and it just stays on a blank page. I tried looking to see if there was an update but there wasn’t. So I cannot use the app. Please look into this and fix it because as what I can see a lot of customers are having this same issue and not happy.
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Benihana
I love this place been coming for years. Reason for my 3 stars is because 3 of use ordered chicken fried rice an when i questioned the size of the chicken ingot told this is the normal when i kno clearly it wasnt. He rushed thru our meal very disappointed with his service
App SUCKS!
Fix it NOW or I’ll stop eating it so much and you will lose maker share!
Fast Food!?
Benihana has great food presented in a fun and wonderful experience. Offering it to go is a sin. No Benihana only offer dine in no fast food mentality.
Now the app is a good thing but needs all things Benihana on it. Like the birthday coupon signup. Please add this. You lost me and 3 others this week at least for a year because of the confusion with this app and trying to link it to the Friends with Benefits program. Couldn’t get it to work. You just lost about $300.
Please fix this useless app and turn it into something better.
Now the app is a good thing but needs all things Benihana on it. Like the birthday coupon signup. Please add this. You lost me and 3 others this week at least for a year because of the confusion with this app and trying to link it to the Friends with Benefits program. Couldn’t get it to work. You just lost about $300.
Please fix this useless app and turn it into something better.
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It was my birthday….
I did want to go to a special place to celebrate my birthday and thought in Benihana because a few years ago that I want it was wonderful! But yesterday 😥 the food wasn’t the best; they took a long time waiting just sitting on the table; and the restrooms were awful 😞 it looks like someone take our the trash and everything else is very careless. Sadly I won’t go again.
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Not worth the money
I order Hibachi Salmon meal to be delivered to my home. The order came incomplete! There were no asparagus nor mushrooms. I had a small slice of salmon with rice for $65! Awful! Never ordering again!
Worst service ever.
Never had service as bad as here!
Needs greater functionality
Should be able to make reservations or join wait list. To see the menu one must start a take-out order then cancel because you want to dine in.
It would be wonderful to make dine-in menu selections before arrival and you could give the wait staff your order intake number at the table.
It would be wonderful to make dine-in menu selections before arrival and you could give the wait staff your order intake number at the table.
El mejor 🙏🏽
I love This restaurante 😘
Poor time management
This Cupertino location does not honor reservations. Arriving on time seems merely to mean that they will put in line after everyone else that already arrived. 20 minutes past the reservation time and still no table.
Ra sushi Gift card
Worst buying experience. Bonus card never arrived.
Bad
This was a bad spot we were waiting from 8:00 al the way to 11 something they had us croudet in one table with 12 people this was very bad we ate at 11 something and we finished at 12:10 plus at 10:00 they closed this is the I’ve ever experienced
No more iMessage stickers!?!?
I’m very sad losing my one and only onion volcano sticker I used almost everyday for everything…
Horrible app
This app is a waste of time needs to be fixed, won’t accept anything, called management and they told me to try it in 25 minutes HUH , you can’t even place a over the phone order SMH
Gift card No No
Wondering when the App or website would allow payment with gift cards 🤔
Also, when you can check the balance on your gift cards🤔🤔
Also, when you can check the balance on your gift cards🤔🤔
No Covid protocols!!
I and my friends agree, your lack of protocols over making money is unacceptable. We will no longer be going and that’s sad!!!
Does not allow a custom order
I’m allergic to mushrooms and I can’t even customize my order by ordering my food without mushrooms. I had to cancel my order and place it over the phone to tell them what to and what to not add to my meals.
Needs more payment options
I get that this app is only for pick up and delivery orders and that’s fine. The problem is that they don’t allow me to use the gift card I have when I tried to pay. I ended up canceling my order when it said I had to pay with a credit card and had no other options.
Useless
I was trying to find location in Waikiki. It was unable to locate any. The app just lets you place to go orders. Does not allow reservations. No access to Benihana rewards. But if they cannot find a restaurant, the app is useless.
