$1k on hardware…garbage app
This really could be a huge deal. But you spend $1k on glitchy hardware and the company hasn’t updated firmware or app in over a year… pathetic!
Still lacking documentation and basic photography features
No documentation for the app. Only documentation is for the Benro Polaris and even then that’s only basic.
Lacks some basic photography functions like exposure bracketing.
Lacks some basic photography functions like exposure bracketing.
Not worth the cost
The hardware is top-notch, robust, and high quality. The software is terrible, and one-star alignment results in poor tracking. My comments are related to astrophotography use. Too expensive for the current user experience.
App fails to connect to device
I purchased a brand new Benro device. App doesn’t connect. It gets stuck in an infinite retry loop and never connects. Seriously disappointing that I haven’t even been able to use this once!
Astro kit broken
Can no longer use Astro kit
Excellent même si ...
Excellent! Même si il reste des imperfections et notamment l'utilisation avec l'Ipad .
J'attends toujours les mises à jours avec impatience pour des améliorations possible .
Bravo aux développeurs en tous les cas .
J'attends toujours les mises à jours avec impatience pour des améliorations possible .
Bravo aux développeurs en tous les cas .
Hopeless
The app is an afterthought, hopelessly glitchy and unreliable.
Expensive and great hardware but an awful app
This app and its capabilities renders the hardware useless. The alignment method is insufficient and it doesn’t work consistently. The UI is awful. The camera interface doesn’t function properly and overall makes this awesome hardware almost completely useless. The focusing is incredibly hard with the app and sometimes, I just align then disconnect the camera to focus and by some miracle able to take a few photos before something else goes wrong. If I knew about the horrible app experience, I would have never dropped $1200+ on the hardware.
Please fix this.
Please fix this.
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iPad support
May you please build the application as a universal app that would support iPad ? It is very needed feature and should not add much work !
I know some iPads don’t have compas and GPS but cellular versions have it !
I know some iPads don’t have compas and GPS but cellular versions have it !
Unable to connect to apple macbook pro M1
All seesm well if running off iphone, but can not connect to mac book pro with M1 chip as stated in information sestion. Love the platform but it would be noce if it worked as stated for Macbook Pro M1.
Canon R5
The concept and idea is great.
But the equipment fails and does not connect to the App when “Cellular data” is “on”.
When data is turned off, it connects only to the Benro device, but after connecting all cables…the app does not connect to the live view on the camera.
Canon R5
But the equipment fails and does not connect to the App when “Cellular data” is “on”.
When data is turned off, it connects only to the Benro device, but after connecting all cables…the app does not connect to the live view on the camera.
Canon R5
Still missing features
It took a week for customer service to respond to a password reset request, so that wasn’t great. We are still missing 2 star alignment, which many Astro photographers believe would significantly improve the star tracking. Holy grail seems to work well so that is positive.
100% Trash
Congratulations, with your latest update my phone will no longer connect! Awesome Benro!
sehr gutes Produkt!
Man kann mit dem benro polaris wunderbare Panoramen und anderes mehr auf einfache Art und Weise fertigen. Auch die zugehörige App wird zunehmend besser. Ich bin begeistert.
RP
RP
Terrible
Can’t connect to a7riii with iOS 16 without turning off cellular. Once connected you can’t get the camera in live mode so you have no visual. You can’t kill the app without resetting your phone. Returned the Benro Polaris. Nice try but it is far from a usable product.
Extremely frustrating
Arrrrggggg
Functionality of the app etc.
It would be nice to simply tap the background of a page to return to where you were. Navigating the app is made impossible when you press soMe items and realise you’re in the wrong place. You can’t then return to the previous page to try again.
Also some markers to let new users know which way to mount a lens including the Astro module. And an arrow showing which way your phone should be pointing when calibrating the compass. Does this really need to be done every time you start the tool 🤷🏼♂️ surely once calibrated it should remember and only need recalibrating if it goes off target.
It would be better to use two or even three stars to align with for pinpoint accuracy. In future plate solving should be introduced, far more accurate than GPS, I know, I’ve been shooting with the Pentax Astrotracer for years.
A big issue today, I got a perfect 3x3 practise panorama this morning then another 4x3, wonderful ….. but ….. this afternoon it won’t do it, no matter what I try it displays “shoot failed”. Extremely disappointing. Earlier I ,because I shoot Pentax (and you still haven’t sorted out the support properly) used liveview on my camera and when the Polaris knobs had stopped spinning I used an IR remote to fire the camera and got a perfect 3x3 pano.
The issue was there was not enough time between shots for it to settle and me to fire the IR remote so I had a look to see if there was a way to adjust the time between shots. After that I can’t use the pano function at all 🤷🏼♂️
It’s a wonderful and surprisingly well built item but it needs tweaking.
Incidentally, I noticed earlier on Facebook a post that said there is an update to the app that includes the Messier objects, as I had downloaded the app only yesterday I’m a little surprised I didn’t get these in my app, I’ve been to the App Store and it says I’m up to date. Very odd.
Also some markers to let new users know which way to mount a lens including the Astro module. And an arrow showing which way your phone should be pointing when calibrating the compass. Does this really need to be done every time you start the tool 🤷🏼♂️ surely once calibrated it should remember and only need recalibrating if it goes off target.
It would be better to use two or even three stars to align with for pinpoint accuracy. In future plate solving should be introduced, far more accurate than GPS, I know, I’ve been shooting with the Pentax Astrotracer for years.
A big issue today, I got a perfect 3x3 practise panorama this morning then another 4x3, wonderful ….. but ….. this afternoon it won’t do it, no matter what I try it displays “shoot failed”. Extremely disappointing. Earlier I ,because I shoot Pentax (and you still haven’t sorted out the support properly) used liveview on my camera and when the Polaris knobs had stopped spinning I used an IR remote to fire the camera and got a perfect 3x3 pano.
The issue was there was not enough time between shots for it to settle and me to fire the IR remote so I had a look to see if there was a way to adjust the time between shots. After that I can’t use the pano function at all 🤷🏼♂️
It’s a wonderful and surprisingly well built item but it needs tweaking.
Incidentally, I noticed earlier on Facebook a post that said there is an update to the app that includes the Messier objects, as I had downloaded the app only yesterday I’m a little surprised I didn’t get these in my app, I’ve been to the App Store and it says I’m up to date. Very odd.
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Works poeroectly
Useful
Finally arrived
Backed the kickstarter campaign and with over a year of waiting I have just received my polaris today. Amazing quality of the hardware and app is also working as expected.
Great device but App software😟
The App is complex, why is there no manual? Many pages are in Chinese please Benro, fully localize the app to english.
