BestDoc Concierge (INDIA)
Concierge App
About
This app streamlines inpatient support requests and operations for healthcare facilities in India. It allows administrative staff to manage requests, order food, and access performance insights, enhancing patient satisfaction and staff productivity. Patients do not need to download any app to use its services.
What's New in BestDoc Concierge (INDIA)
2.1.4
May 17, 2026
Performance improvements.
Developer apps
FAQ
What is BestDoc Concierge?
BestDoc Concierge is a request management solution designed for inpatient support requests at healthcare facilities in India. It helps administrative staff manage patient needs, order food, and access operational insights.
Does BestDoc Concierge require patients to download an app?
No, BestDoc Concierge eliminates the need for patients to download any app. The services are managed by administrative staff through the application.
What kind of requests can be managed with BestDoc Concierge?
The app allows for raising new requests for various departments, ordering food and beverages, and tracking the status of these requests to closure. Users can also leave feedback and reopen unsatisfactory closures.
Can I order food and pay through BestDoc Concierge?
Yes, you can instantly order food and beverages from your hospital's cafeteria through the app. Payments can be made via digital channels such as UPI, without needing cash.
What kind of reports and insights does BestDoc Concierge offer?
The app provides a personalized dashboard with key request metrics for custom time periods. It also offers access to reports and smart insights to help increase staff productivity and operational efficiency.
Is BestDoc Concierge available outside of India?
No, BestDoc Concierge is specifically for India only, as indicated in its description. It is designed to cater to the healthcare facility needs within India.
How is data secured in BestDoc Concierge?
The app features enterprise-grade security, safeguarding data on the device and in transit using a premier cloud platform. This ensures the protection of sensitive information.
When was BestDoc Concierge last updated?
The latest version of BestDoc Concierge is 2.1.4, and it was last updated on May 17, 2026. This indicates ongoing development and support for the application.