BestNotes Mobile User Reviews

Name: BestNotes Mobile
Rating: 3 (2 reviews)

BestNotes Mobile

BestNotes, LLC

💼 Business

🏥 Medical

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Bestnotes for: mobile

I’d like to have the same use as is on the computer because I can make my work easily than to wait to have the computer

Anonymous69690pp

a year ago

Question

How do I check people in and out through mobile

🥺😔 disappointed

2 years ago

This App is Awesome!

This app is now very functional and just like BestNotes, intuitively easy to use. The only other review on this app was 10 YEARS AGO.

howhardisittoleavethisreview?

2 years ago

Can’t read progress notes

The words (sections) overlap each other and makes it impossible to read the notes. Need to fix this.

Cris569iiiii

3 years ago

Should be able to do more

I am appreciative of this app as it allows me to sign off on my supervisees notes; however, I would really appreciate the ability to unlock them.

Generally the app should be able to do more.

BrookeTee

3 years ago

Terrible

Not at all the same as the desktop version - cannot access files, register hours/times. Basically useless.

skduebd

5 years ago

Response from developer

skduebd, We apologize that the mobile application isn't exactly the same as the desktop version. We built our desktop application first, and we are continually updating the mobile application to bring it closer to the desktop version. I would like to point out that you do have access to files from the mobile application as long as you are on the most recent version. To view the company files, you will access the "Documents" tab that is located within the hamburger menu in the top left corner of the screen. You can also access client files from the contacts page. When you are viewing a contacts page, you will have a "Files" tab located at the bottom of the page. If you are having any problem finding these, our support team would be happy to help you! We currently don't have any register/ledger information available from the mobile application. We do have the ledger as an item to be addressed in the future. If you would like to give more feedback about specific areas that you would like to see addressed in the mobile application you can reach out to BestNotes Support at +18665436646 or team@bestnotes.com

Simply Functional

Able to view client charts, review documents needing signature, new admission applications and qlog messages on the go. I can create notes in the activity log for a client. This is nice to be able to document a phone call or quick note using the built in phone dictation. Looking forward to more functionality in the future!

AD in ID

6 years ago

Response from developer

Thank you for your positive feedback! We are hard at work adding more functionality to the calendar and recently added biometrics, so be sure to enable that feature.

IPad Support PLEASE

I was hoping by now there would be better app support for the iPhone and iPad. More specifically, the iPad app does not rotate into landscape mode for those of us using the iPad Pro. This would be a huge improvement to allow for landscape orientation while using this app. I hope someone reads this soon!

flysociety89

6 years ago

Response from developer

Thank you for your feedback. You'll be happy to know that iPads now support landscape mode.

Still Needs Some Fixing

I love having this on my phone, it really streamlines my job at the end of the shift. Unfortunately one of the main templates I need is now unavailable. I was hoping for an update, but it doesn’t seem y’all do regular updates.
Still a great tool to have, and I’m still able to utilize most of the app.

KesterWife

6 years ago

Low functionality

Although the newer updates have made the app easier to navigate trying to add specific client note events in the calendar are basically impossible since in the desktop version we have templates for our client events and the mobile version won’t open with them and you can not start the event earlier than the current time with these and if you could the calendar would not show them since you can’t look at past dates. Also a separate mobile app or an added feature that would support medication documentation would be extremely helpful (way better then using the bestnotes.com/apps/crm website, it’s slow and glitchy and always way to zoomed out).

Lchristensen18

6 years ago

Helpful for checking the calendar not much else

I appreciate being able to see you when I have appointments scheduled outside of checking my computer, however it would be great if this app could also provide ability to complete and work on ongoing notes and tasks.

seldom writes reviews

7 years ago

Latest update lags

The most recent update came with a few new features that are very helpful. However, once trying to return to q-logs it is SO SLOW to load anything, and it always jumps to the top of the page, which can be frustrating. With writing/replying to q-logs through the mobile app everything looks fine, however if pulled up on a laptop. Example would be any sort of punctuation tends to come out weird: won’t (sent through the app) shows as won”#[n’t on a laptop — that’s a rough example. Another frustrating thing is when on the desktop app you cannot go through past pages of q-logs. It’s possible to do this on the mobile app, however with how slow it is to open/load a q-log and then to have the feed of q-logs reload is so slow that it’s near impossible to go through previous pages. Really hoping this can be changed.

meowlex_

7 years ago

I Bought an IPad for This

I can’t lug a laptop around to various locations. Not sure why a full mobile version isn’t available.

Tim Buck Too

7 years ago

Useless

If you have a phone, it’s just okay. You can’t link clients to appointments which is very disappointing. The worst thing is there’s not an app for the iPad. It’s the same as the phone app with very little accessibility outside of the laptop. For as much as they charge per-person, you’d think this would be handled by now

Carchick2121

8 years ago

Needs work

I would like the app to be able to be log contacts to notes and events on calendar. Need better accessibility to events on calendar.

owlbetrue

8 years ago

Needs Improvement

I like best notes very much, however the iPad iPhone app is very limited. I would like to see the whole program become available for the iPad.

cocowell

13 years ago

Needs improvement

While the app is an improvement over the mobile site BN had it is still very limited in what can be done. I'd like to be able to specify what type of note to write, write reports based on templates, and run reports.... Basically I'd like the app to complete all the same functions the native program does!

Jw37643