Apps stuck on loop
Response from developer
Thank you for your feedback and apologize for the current inconvenience. We assure you we are working to correct the UI issue and hope to have a permanent fix soon. For any other concerns our Customer Support is available daily from 10am to 10pm via chat in the app or website 📞623 777 2213 📧 support@betdesertdiamond.com
These guys are amazing,
Response from developer
Thank you for the 5-star review! Your positive feedback is greatly appreciated by the whole team. We’re glad you’re enjoying the app!
Good Value
Response from developer
Thank you for your feedback! It means a lot to hear that you're enjoying the recent updates and all the improvements. We are continuously improving and appreciate you giving our app a try!
Go to AZ Sportsbook
Response from developer
We're thrilled you're enjoying the promotions and bonuses. We appreciate you taking the time to share your feedback.
Sports Book Review
Response from developer
We are so grateful for your feedback! It means a lot to hear that you're enjoying the app.
Smooth interface
New app
Response from developer
Making the app easy and effective for you is our top priority. Thank you for your support!
Much better app
Response from developer
We are thrilled to hear you’re enjoying the latest updates and improvements, including the daily prize wheel! Thank you for choosing our app and for sharing your feedback.
Very improved
Response from developer
We are so grateful for your feedback! It means a lot to hear that you're enjoying the recent updates and all the improvements. Thank you for giving the new app a try!
Great App Great Staff
One of my go to Sportsbooks
Response from developer
Your positive feedback is greatly appreciated by the whole team. We’re so glad you’re enjoying the app!
slow
sportsbook app is dreadfully slow even on the newest iphone 17 models.
anything you want to do it takes at least 5 seconds of loading wheel symbol just to load.
quite literally the worst experience you could design.
1/5 stars. needs improvement. i would avoid using this book simply because it feels like you're using an iphone from 2014.
Response from developer
Thank you for the updated feedback. We’re sorry to hear the app initially hadn’t been working well for you. Thanks for giving us another chance as we are consistently working to optimize performance and improve the user experience. As the only local sportsbook, we truly value input from our AZ players to help us get things right.
Sketchy business practices dont trust them
Response from developer
We appreciate your feedback. We're sorry to hear that your experience with our app has not been a positive one. Being the only local sportsbook we greatly appreciate feedback from our AZ residents to help us improve. We would really like to know more details on the issues that you've experienced. Please reach out to our Customer Support team via chat in the app or website, call 623 777 2213, or email support@betdesertdiamond.com. Support is available daily from 10am to 10pm.
HORRIBLE EXPERIENCE
Account activation
Response from developer
Thank you for the feedback, and we are sorry for any inconvenience caused. As part of our T&Cs, our teams may ask to verify documents from time to time, and we try to get these turned around as quickly as possible to get you back to your play. If you have any further questions about your account, please reach out to our Customer Support team via chat in the app or website, call 623 777 2213, or email support@betdesertdiamond.com. Support is available daily from 10am to 10pm.
Do not download this app or use this sports book!!!
Good for beginners
Response from developer
Thanks for the awesome feedback! We really appreciate it, and glad you had a good experience with our support team. We're super happy you like the app and find it easy to use.
DO NOT DOWNLOAD
Horrible
Response from developer
Thank you for sharing your feedback, and we are sorry for any inconvenience caused. As part of our T&Cs, our teams may ask to verify documents from time to time, and we try to get these turned around as quickly as possible to get you back to your play. If you have any further questions about your account, please reach out to our Customer Support team via chat in the app or website, call 623 777 2213, or email support@betdesertdiamond.com. Support is available daily from 10am to 10pm.
Support Local Sportsbooks
Response from developer
As the only local sports betting platform, your support means a lot to us. We are constantly working to improve our platform and appreciate your feedback.
