bet365 Casino User Reviews

Customer Experience

Positive experience20.6% of reviews
Neutral3.9% of reviews
Negative experience75.5% of reviews

~ Based on 233 written reviews from the US App Store.

What users say

Is bet365 Casino Safe?

bet365 Casino - Real Money appears safe based on user ratings. AppsHunter Safety Score for bet365 Casino is 86/100.

This assessment is based on 6,247 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.6% of ratings point to a safe experience
4.9% of ratings suggest some concerns
13.6% of ratings point to a risky experience

~ Based on 6,247 App Store ratings for bet365 Casino.

Is bet365 Casino Legit?

bet365 Casino - Real Money appears to be a legitimate app. AppsHunter Legitimacy Score for bet365 Casino is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Gameplay cadences

I think after some time has passed this app has the potential to be a favorite for many ppl.
Cons as of now
-bonus spins should be transferred to casino credit. 10c spins as an only option.. it takes away the excitement. Bigger wins always call for a deeper love for the app..always. They will come back because they thought of you first.
— I keep trying to play and then I get kicked because “my location” says restricted. It’s malfunctioning even though I’m not even close to being in another state besides Wv. It feels like it’s restarting my chances of winning. —- lastly winnings so far have been like $5… I’ve wagered $30 cash and 100 spins in a bonus.
Yeah… ouchh. first impressions are everything!! Anyhow thanks for listening. Hope to see you grow
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Response from developer

Thanks for taking the time to rate our app!

Garbage App

You can’t collect anything you win with your initial deposit and bonus. You have to lose it all before you can collect any winnings. Anything won with your initial deposit counts as your initial deposit, and anything won during your bonus match is counted as your bonus. For example, you deposit $20 and they match you $20. Anything won with your initial $20 doesn’t really belong to you. Once your balance drops below $20, you get a message that you are now playing your bonus match. Anything won with the bonus match doesn’t belong to you. Once you unable to wager anymore, you get a message that your bonus play is over and you can wager with deposited funds. It should be once you spend $40, you have satisfied your initial deposit and bonus funds. You should be able to collect anything above that $40. With this app you have to wager it, and then make another second deposit in order to collect any winnings. I’m also going to make a complaint with the State Gaming Commission.
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Response from developer

Hi. We appreciate your feedback and understand your frustration with the payouts you've received. Please rest assured that all of our games are tested and certified prior to being made available to customers and are reviewed on an ongoing basis. Our processes in this area conform to the requirement as stipulated by our licensing and regulatory authority. If you have any concerns with your payouts please speak to our Customer Services team at support-eng@customerservices365.com who will be able to look into this for you. Thanks.

Never hit a bonus

I just started playing bet365 again and I feel like I never ever hit a bonus. My win/loss ratio is awful. Maybe it’s better for sports betting. I will update if it gets any better at this point

Good game but freezes

Every game I have played freezes

System seems terrible

So far my experience is nothing shy of terrible. Not due to losing, due to app not operating effectively & not allowing me to open majority of games or won’t let me play with money in. I was an able to play maybe 1 slot that I didn’t even care to lose money on.

It’s a joke

I will definitely promote golden nugget over this game. So I won under three dollars in a short game when I signed up and I made it up to $80 and I tried to do a withdrawal and it wouldn’t let me out a bank account so when I talk to the chat, they said I’d have to make a deposit first which defeats the purpose of the bonus. So I continue to play on several different games with low bets. Ironically, I had no winds after I talked to them and every game was a failure. My opinion, these games are rigged on this site.. Typically I do not leave reviews, but I have to warn away from this app because it is definitely played the way they want it played.
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Sucks

This platform straight sucks! Period. No other words to even describe it

STOLE MY MONEY

I deposited $10, didn’t play anything but my free spins, account history shows no deposits made but my bank transactions say otherwise!!

Bet365

Errday

Free spins

How can you say we have free spins when you charge .20 a game when games one. I won$12.50 and by the time I was done with my free spins I had nothing

Great

Amazing

Cool sign up bonus

Let’s hope the slots hit ((prayers))

Didn’t give me my sign on bonus

No bonus for joining and depositing

Greatness

Great app

Horrible

Literally the worst casino app I’ve ever used

Scam!!!

Biggest scam, and worst casino app of all time. SAVE YOUR MONEY! GO ELSEWHERE. PLAY SKILLS SLOTS LOCALLY OVER ANYTHING ON THIS APP!! I cannot stress enough how rigged they made this app and games associated. Bunch of thieving crooks that will have a short lived win before they all goto jail

Day 1

So far it feels like it’s got a bit more of an enjoyable experience than other online apps

Terrible interface and shady as hell

Take this from someone who has a dozen other online casinos and have had no issues with them whether I lose or win. This casino is shady as hell. As mentioned by other reviewers the odds are terrible no matter what you play. You can put thousands in and come out with a fraction of what you had. They gonna argue what ever the hell they want about how they are regulated some bs, take it with a grain a of salt. Stay on the mainstream apps, FanDuel, DK and even BetRivers was good. Rewards here are also non existent.
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Worst Casino App

Downloaded due to multiple ads on tv. I normally play DraftKings or MGM. I put hundreds of dollars onto the app to give it a go and my biggest bonus (only 2 bonuses) was $13 on decent size bets. Absolutely terrible payouts. Terrible bonuses. Will not be playing again. It’s a casino, I do not expect to win, but I didn’t even play for fun with how quickly it took money. No good line hits. No bonuses. I do not suggest downloading.
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Frauds and thieves

This is literally the worst site to play to win. They absolutely take your money and you might be able to win a few bucks here or there but don’t count on it. There is literally no way you’re going to win anything decent. I played almost 400 dollars in 10 dollar bonus buys and every time they take about 80 percent of that, sometimes worse and maybe occasionally 15 back? If lucky. They are completely worthless and not to mention fur first time customers I never got my bonus like promised. Stay away from this scam as the odds are absolutely ridiculous and terrible. Don’t lime their pockets because their greedy bums can’t give away either to make it fair. Support team, why have them? Makes it worse then not getting any reply back. Save your time and money and try elsewhere
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Response from developer

Hi. We appreciate your feedback and understand your frustration with the payouts you've received. Please rest assured that all of our games are tested and certified prior to being made available to customers and are reviewed on an ongoing basis. Our processes in this area conform to the requirement as stipulated by our licensing and regulatory authority. If you have any concerns with your payouts please speak to our Customer Services team at support-eng@customerservices365.com who will be able to look into this for you. Thanks.