BetMGM @ Emerald Queen Casino User Reviews

Name: BetMGM @ Emerald Queen Casino
Rating: 4.36364 (242 reviews)

BetMGM @ Emerald Queen Casino

ROAR Digital, LLC

🎬 Entertainment

⚽ Sports

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Rare to have live betting

Come on. During March Madness let’s have In Progress games.

At least try to be as good as the regular BET MGM app

BlueFooted5

a year ago

Response from developer

Hello! We do apologize for any inconvenience in your experience. At your earliest convenience, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt

Garbage

Being one of the few paces in the state to sports gamble this is a joke can’t parlay most bets even on superbowl you bought out the state at least make it reasonable like I’m betting in Vegas or online.

Nakite1

a year ago

Response from developer

We would be more than happy to assist you if you can provide us some more details on the issue you are experiencing. Please reach out for further assistance by logging in>click My Account>Support>FAQ's>Select Topic>More Help>Select Chat or Email for 24/7 Support.

This app is a joke

This app literally is a joke out of the other apps that I’ve used this is not the worst but not the best to win. This app does NOT allow to combine bets within the same game. Like why? Why should I have to put in another ticket to bet multiple lines on/for the same game, it’s a joke! There’s no real way to win with this app. I make some bets but not as much as I would if the betting was fair on this app. If you use this app please be cautious as it will be hard to win due to the issue previously stated! Last it doesn’t make sense that I have to go to the casino in order to make bet. Especially if I have the money already on my account, it’s an inconvenience to those who do not live close to the casino it’s a real burden to make this trip just for 10 minute visit to make a few bets. These are just a few things wrong with this app, old and outdated! If updates were made to this app it would be a nice app but until then it will be a lower than average wanna be compared to the real BetMGM mother app.

HappyReview3r

a year ago

Response from developer

We're sorry to hear this was your experience with the app. If there is anything in particular we can clarify, we would appreciate the opportunity to help. Please reach out for further assistance by logging in>click My Account>Support>FAQ's>Select Topic>More Help>Select Chat or Email for 24/7 Support.

App is Underwhelming…

Since moving from Kent to the Tacoma area. Sports betting on the app and the kiosks at Muckleshoot Casino made it easy to log bets and the app is sleek and modern. Since Muckleshoot isn’t a 5-10 min drive anymore, I have switched to this app. Developer it’s not 2015 anymore… update the look, feel, and create an app that people actually want to use to log their bets into! Whenever I open this app, it makes me want to drive all the way back out to Muckleshoot and place my bets there.

Owen1320

2 years ago

Response from developer

Hello Owen. We do apologize for any inconvenience or frustration regarding your experience. We would be happy to investigate this further. Please contact our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button: https://bit.ly/3OYgkRt

Potential

There’s ups and downs. There’s room for a lot of improvement like cash out features better alt lines this gotta be the worst sports app in Washington

Tay21304

2 years ago

Response from developer

We're sorry to hear you've had difficulties with the BetMGM app. For further assistance, please reach out via Live Chat or Email, and we would be more than happy to assist you. You can do so by logging in>click My Account>Support>FAQ's>Select Topic>More Help>Select Chat or Email for 24/7 Support.

App is terrible

This app is terrible. Every time I place a bet, a thing pops up that says, “Rate the app” but there are no buttons to rate the app. So you just get stuck there and have to close the app and log back in. Fix this.

Diligent iPhone Citizen

2 years ago

Need more options

How about golf top 10?

At least try to be as good as the regular BET MGM app

BlueFooted5

2 years ago

Response from developer

Login

NEEDS FACE RECOGNITION! Or remember ur password

Laffytaffy206

2 years ago

Response from developer

Hi there. Thank you for reaching out. Please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt

Fail at step one

Front page of the app asks for login info without a link for new users to sign up. Since they wouldn’t have any login info, this app is likely unusable to everyone-🤡 Fail.

veryseriousperson22

2 years ago

Response from developer

Hi, there. We do apologize for any inconvenience or frustration regarding your experience. We would be happy to investigate this further. Please contact our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button: https://bit.ly/3OYgkRt

Review

Little bit clumsy. Not very intuitive. Needs AI like response

UnhappyECW

3 years ago

Response from developer

Hello! We greatly appreciate your feedback as we are always looking to enhance our player experience! Should you ever require assistance, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt

Asking for rating

The app is sufficient, nothing special but it’s clear they didn’t put a lot of work into it to make it special but please for the love of god stop asking “how do you like the app” rating request pop up every time after I place a bet

DodgyCasey

3 years ago

Lots of bugs

Doesn’t save bets so if you stop using the app for a few min to build your bets you pull the app back up and your bets are gone. Also after you confirm and place a bet the app will freeze and you will have to close out the app completely to be able to get back to the main page. Just a super slow app and not very user friendly as it is now

Hajsisiw

3 years ago

Response from developer

App isn’t bad

I don’t think this app deserves all the one stars. You can bet in the parking lot and sweet spot I found was at the very top by the main entrance (never had a problem after finding it). Only reason it’s not 5 stars is because it’s not in color. Refer to the actual MGM sportsbook and if it popped like that, 5 star all day!

Corey Como

3 years ago

Flaws

Live betting does not work with the app. Not all sports available. College baseball should be added. Also, very hard to place a bet in parking lot, as I was told you could do that. You have to find the “sweet spot” in the lot.

EQCSports

3 years ago

Response from developer

Hi, there! We do apologize for any inconvenience or frustration regarding your experience. We would be happy to investigate this further. Please contact our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button: https://bit.ly/3OYgkRt

Single Game Parlay?

They’re not even offering a single-game parlay for the Super Bowl?!? Officially closing my account. It’s been god awful all around & now this smh

@OGStretchMarks

3 years ago

Response from developer

Hi! We do apologize for any inconvenience or frustration regarding your experience. We would be happy to investigate this further. Please contact our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button: https://bit.ly/3OYgkRt

Trash

Won’t allow me to register

Eqcsucks

3 years ago

Weak Wi-Fi

I was told I can make bets from the parking lot..however time after time I can’t get it to work even when I’m in the building..it only seems to work when I’m close to 20 ft from the sports book area..so disappointed with the app.

djsjshsee

4 years ago

Response from developer

Hi. We do apologize for any inconvenience. Please check that your device's geolocation services are enabled with permission for the app and that the app is set to the state you are physically located in. If you have any additional questions or need further assistance, please reach out to our Customer Care team here: https://bit.ly/3OYgkRt