BetMGM Poker User Reviews

Customer Experience

Positive experience25.0% of reviews
Neutral5.0% of reviews
Negative experience70.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is BetMGM Poker Safe?

BetMGM Poker - Ontario Casino appears safe based on user ratings. AppsHunter Safety Score for BetMGM Poker is 85/100.

This assessment is based on 1,716 user ratings, with an App Store average of 4.3/5.

Is BetMGM Poker Legit?

BetMGM Poker - Ontario Casino appears to be a legitimate app. AppsHunter Legitimacy Score for BetMGM Poker is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

game hangs mudway

keeps kicking me out mid game every time. all of a sudden the game shows empty after a small blind amd big blind. happens every time in cash games. end up loosing my luck and money. invariably i have to move out of the table or am kicked out

Response from developer

Hi there. We do apologize for any inconvenience or frustration caused. Please try the following troubleshooting steps. 1. Enable Wifi & Location services 2. Close all other applications 3. Clear cache and history on device 4. Check the device for any available system updates 5. Uninstall and reinstall application 6. Power down your device 7. Unplug your internet router for at least 60 seconds 8. Disconnect from any VPNs 9. Try accessing the BetMGM app or website on a different device If any additional questions or further assistance is required, please reach out to our Customer Care team. You can contact this team here: https://bit.ly/3OYgkRt

Poker games seem setup

Why is everytime there is better hand. Do you guys have computers playing against real players

Response from developer

Thanks for reaching out! We do apologize for any confusion or frustration in your gaming experience. Our systems use a random number generator system on virtual games and live games to ensure fairness. Please reach out to our Customer Care team for further assistance here https://bit.ly/3OYgkRt

One of the better Ontario poker sites

Unfortunately for us we live in Ontario and can only play with ppl from Ontario so all poker sites are pretty lack lustre bet mgm is one of the better ones

Response from developer

Thanks for your feedback on our app, if you have anything else you'd like us to know, please tell us on our socials through Facebook, Twitter or Instagram!

J

Great

Poker/

Never anyone playing the spin up or sit and go. Worse site for that. Played a lot of casino never seen anything more than a mini or minor jackpot.

Response from developer

We're sorry to hear this was your experience with the app. If there is anything in particular we can clarify, we would appreciate the opportunity to help. Please reach out for further assistance by logging in>click My Account>Support>FAQ's>Select Topic>More Help>Select Chat or Email for 24/7 Support.

Rigged

Too many set up hands, site is a absolute scam, and your playing against bots from the casino.

Response from developer

Our systems use a random number generator system on virtual games, and live games are tested as well to ensure fairness. For further assistance, please reach out by logging in>click My Account>Support>FAQ's>Select Topic>More Help>Select Chat or Email for 24/7 Support.

Wildly bad RNG

I am unbelievably getting these cards, every other hand: 9Q, J3, 23, J9. I see these cards so often I have predicted them in my hands. And when I do get pocket cards, which is probably once every 40-60 hands, everyone folds. The scam is real here.

Response from developer

Thanks for reaching out! Our systems use a random number generator system on virtual games and live games to ensure fairness. If you need further assistance, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link: https://bit.ly/3OYgkRt

Lots off fun thank u

Sweet boy

Response from developer

Sorry to hear that, we'd love to know more to improve - please reach our on our socials through Facebook, Twitter or Instagram. Thanks!

Absolute scam

When I put money on I win but when I don’t I lose every hand even when the odds are in my favour

Response from developer

Thanks for reaching out! Our systems use a random number generator system on virtual games and live games to ensure fairness. If you need further assistance, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link: https://bit.ly/3OYgkRt

Shut

Garbage

Response from developer

We're sorry to hear you've had difficulties with the BetMGM app. Should you require further assistance, please reach out via Live Chat or Email, and we would be more than happy to assist you. You can do so by logging in>click My Account>Support>FAQ's>Select Topic>More Help>Select Chat or Email for 24/7 Support.

Liam Coleman

I know the house needs to win, but not all the time. I understand what is going on. I enjoy the game and if you take me again, I’m gonna come see Dana

Response from developer

Hello there. We do apologize for any inconvenience or frustration regarding your experience. We would be happy to investigate this further. Please contact our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button: https://bit.ly/3OYgkRt

0 Star

Worst poker site ever Bots for customer service won't do anything but send generic messages after stealing winning ticket wins. Worst poker and gambling site. Better off using bet365 and pokerstars Would give 0 stars if I could.

Response from developer

Hello there. We do apologize for any inconvenience or frustration regarding your experience. We would be happy to investigate this further. Please contact our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button: https://bit.ly/3OYgkRt

Unrealistic

Every other flop is paired, the percentage of times you’ll see FH, Straights and Flushes is statistically crazy. Fish get paid off constantly.

Response from developer

Our systems use a random number generator system on virtual games, and live games are tested as well to ensure fairness. For further assistance, please reach out by logging in>click My Account>Support>FAQ's>Select Topic>More Help>Select Chat or Email for 24/7 Support.

What a scam don’t deposit any money

When they tell you we going to match %100 deposit bounce they’re lying about it you have to deposit 100 time and play for years before you get that bounce!

Response from developer

Bonus terms and conditions can be found on our site prior to use and can be dropped under "My Account>Promotions" if dissatisfied. If you would like further clarification for any questions, please reach out by logging in>click My Account>Support>FAQ's>select Topic>More Help>select Chat or Email for 24/7 Support. We would love to help!

Don’t enter large tournaments

It’s happened to me a couple of times that in paying a tournament and I get kicked out and I can’t get back in

Cards don’t hit naturally

The things that happen in hands on this site are mathematically impossible. It’s a bunch of bots just collecting high rakes and b.s. hands Sounds like sour grapes but if u play on this site track your hands and you will see something is very off

Response from developer

Thanks for reaching out! Our systems use a random number generator system on virtual games and live games to ensure fairness. If you need further assistance, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link: https://bit.ly/3OYgkRt

I have evidence they use bots

5* so you can see this review! I have photo evidence and video, that strongly suggests they use bot accounts! Which ought to be illegal when playing for real $$!!! STAY AWAY FROM THIS APP!! I’m deleting this app after only 2 days! I will, however, give it to them for writing a VERY good program that makes you want to spend money… The amount of times people (especially particular accounts) river out every time, is statistically impossible… Heed this warning
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Pigeon food

Absolute trash. Entirely manipulated. Software just picks the donkey of the moment and they can’t lose for 20 minutes until they win some money and then they can’t win with anything for 3 days until it’s their turn again. Pure garbage. God forbid anything is legit anymore.

Response from developer

Thanks for reaching out! Our systems use a random number generator system on virtual games and live games to ensure fairness. If you need further assistance, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link: https://bit.ly/3OYgkRt

Poker and Casino

Horrible geo location. Horrible payouts. Save your money.

Response from developer

Thanks for your feedback on our app, if you have anything else you'd like us to know, please tell us on our socials through Facebook, Twitter or Instagram!

Funding account

thieving vampires, play anywhere else but here

Response from developer

Thank you for your feedback. We're sorry to hear about your frustrations. Please reach out to us on our social media channels on Facebook, Twitter, or Instagram so we can address your concerns.