B no da
Really good app
Not working exactly right, but developer responded quickly
App doesn’t work at all. No free trial period. Disappointing for kids
Response from developer
Hey there NightMongoose! We're really sorry you had a bad experience. Most of the issues on our end should be fixed by now. We hadn't anticipated all of this. Thank you!
Doesn’t work
Response from developer
Hello, We are sorry to hear the app wasn’t working. We had a brief period of potential downtime on our servers that has since been fixed with an update. Everything should be fixed now. If you are still having problems, please contact support and we will be able to help! Regards, Better Call Santa Team
Only 15 Minutes!!!
Poorly made
Response from developer
Hello, We are sorry to hear the app wasn’t working. We had a brief period of potential downtime on our servers that has since been fixed with an update. If you are still having problems, please contact our support elves from the settings menu in the app and we will be able to help! Happy Holidays, Better Call Santa Team
Minutes?
Response from developer
Hey mdcalderon! The weekly minutes are part of our subscription model, which reflects the elevated cost of operating Better Call Santa. We're truly sorry you had a bad experience and we're here for you — Please, let us make up to you. Just send us an email from the Settings menu inside the app. Happy holidays! – Santa's Elves
Does not respond
Response from developer
Hey Phil! We're really sorry you had a frustrating experience. We have never experienced any slowness in the responses for us and this is truly novel to us. Please — let us make up to you. Just send us an email from the Settings menu inside the app. Cheers! – Santa's Elves
Steep pricing
Response from developer
Hey there vtcajones! We're really sorry that you felt like this. After OpenAI reduced their API pricing, we also lowered our prices to $2.99. Happy holidays! – Santa's Elves
Will not respond
Response from developer
Hey there, Alibug215401! We're so sorry that you're having issues with Better Call Santa. Are you tapping the microphone button to send the voice message? If you have further issues, you can contact us through the settings menu directly. We can solve things quicker that way. Cheers! – Santa's Elves
