Excellent meal plan app
So helpful!
Great new functions
A Must-Have for Easy & Personalized Meal Plans!
BEWARE - can’t cancel account and continue to be charged
Response from developer
Hi Mr_Pickles_123, we’re truly sorry for the inconvenience and frustration caused by the subscription issues you faced. Your concerns are important to us, and as new management, we're taking steps to improve the app, including making cancellations and refunds as seamless as possible. Please confirm if you’ve been refunded for the charges; if not, contact our support team so we can resolve this immediately. Thank you for your patience as we work to enhance your experience.
Would love it if the serving size feature worked
Response from developer
Hi moe-licious, thank you for your feedback and for being a fan of our recipes! We’re sorry the serving size feature hasn’t been working as expected, making meal prep more challenging than it should be. We’re under new management, and resolving this issue ASAP. Our team is committed to making the app better, so you can expect to see improvements soon. Please feel free to reach out with any other suggestions—we’d love to hear from you!
Unfortunately, not great
Response from developer
Hi gail m, we’re sorry to hear about the trouble with the grocery list feature and appreciate you sharing your feedback. We understand your frustration, and we're under new management now, dedicated to making Better Food Guru as user-friendly as possible. The grocery list display issue is a priority for our team, and we're actively working on a fix to improve your experience. If there’s anything else you’d like to share, please feel free to reach out. We’re here to help!
No way to cancel
Response from developer
Hi staceywats, we sincerely apologize for the difficulty you experienced with canceling your subscription and the unexpected charge. Under new management, we’re taking steps to ensure the cancellation process is straightforward and accessible for all users. We hope you’ve received your refund; if not, please reach out to our support team so we can assist you right away. We appreciate your feedback and are committed to making Better Food Guru the best it can be.
