Suggests you can park anywhere within city boundaries but not true
Tried it for the first time yesterday. It's more expensive than buses at either £1 per 7 minutes or £0.20 per minute. The bikes are also look like they're in poor state of repair but well, they do work. Worst thing however is that the app, upon signing in for the first time, gave me the impression that you can park anywhere within city boundaries but this turned out to not be true, you can only leave your bike at their designated parking spots. This is in the city centre, may I add. There are more bus stations, making buses a better option. Also, if you only realise that after you arrive at your destination it just raises your cost to cycle back to their parking area. Customer service didn't care.
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Great idea but no good for people with health problems
Love the idea of this and wish it was so much smoother. There is just so many things that were wrong and need to be improved.
You are only able to hire the one bike.
If you have any health conditions like arthritis the big is far too heavy. The amount of force I had to use just to get it going totally took it out of me.
I didn’t have the strength to change the height of the seat. When I tried to change which bike I wanted it wouldn’t let me.
You can’t withdraw funds.
No guide of how to use things, eg - if you don’t park in a parking zone you will get charged an extra £25.00. You need to take a photo when you are finished.
App needs to be more user friendly, just couldn’t get back to the map to see where you put the bike back.
It could be such an amazing system if the bikes and app were lighter and more details of how to use it. Things like, first time bike hire. This would take you through a mini guide of what to do.
You are only able to hire the one bike.
If you have any health conditions like arthritis the big is far too heavy. The amount of force I had to use just to get it going totally took it out of me.
I didn’t have the strength to change the height of the seat. When I tried to change which bike I wanted it wouldn’t let me.
You can’t withdraw funds.
No guide of how to use things, eg - if you don’t park in a parking zone you will get charged an extra £25.00. You need to take a photo when you are finished.
App needs to be more user friendly, just couldn’t get back to the map to see where you put the bike back.
It could be such an amazing system if the bikes and app were lighter and more details of how to use it. Things like, first time bike hire. This would take you through a mini guide of what to do.
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Clunky app and poorly maintained bikes
Whilst I love the concept of pick up and go e-bikes this didn’t work well in Aberdeen. The app only allows one user to register one bike; the payment method is clunky to complete, kept crashing and I had to add more money to the wallet than I wanted or needed to leaving me with a surplus I may never use. The app has some useful info on it.
The bikes were in a poor state of repair - most of the phone holders were broken, handlebars felt sticky, brakes barely worked and the front basket broke dangerously after cycling 1km.
The bikes were in a poor state of repair - most of the phone holders were broken, handlebars felt sticky, brakes barely worked and the front basket broke dangerously after cycling 1km.
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It’s nice to have it, as an option
It’s nice for family runs as it capped at £12/day. We used it couple times and everyone enjoyed it. Bit expensive; I don’t think I would use it for commuting.
Bikes are robust but easy to handle even after battery will run out.
Range of bikes shown on app and based on batteries level reflects real values, surprisingly.
App easy to navigate.
Before choosing the bike make sure is in good shape.
Generally recommended
Bikes are robust but easy to handle even after battery will run out.
Range of bikes shown on app and based on batteries level reflects real values, surprisingly.
App easy to navigate.
Before choosing the bike make sure is in good shape.
Generally recommended
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Difficult to set up
App goes back to beginning every time I come out of it to get the verification code from my text. Then it blocks my phone because I’ve used it too many times. Life’s too short. I’ll walk
