Warning: Potential Fraudulent Activity by Influencer Marketing Agency
An employee named Aakruti Shetty has been extremely unprofessional and rude throughout the process. While she was prompt and responsive when it came to ensuring I posted my content on specific dates, she has failed to process my payment even after 20 days — despite their stated 10-day payment timeline.
I personally paid for the product, created the content, and delivered everything as agreed. But now, in order to receive the compensation I rightfully earned, I'm being asked to download their app, go through unnecessary steps, and ultimately provide highly confidential information like my Aadhaar number, OTPs, and DigiLocker credentials.
This is 2025 — practices like these are unacceptable and highly suspicious. Influencers and creators deserve better. Please be cautious before engaging with this agency.
Response from developer
Hey Dhruva! Thank you for sharing your feedback. We're truly sorry to know that this has been your experience. We understand your concerns and appreciate you bringing them to our attention. We’d like to clarify that our app follows a standard KYC process to ensure secure and verified payments for all our creators. As part of this, verification through Digi Locker is required; a government authorized platform that is safe and widely used for identity verification. This process is in place not only to prevent fraud but also to maintain transparency, which is equally beneficial for both our creator community and the platform. Many of our creators have already successfully completed this step, and we’re always here to assist you through the process if needed. We also sincerely apologize for the inconvenience caused during your payment journey, as well as for the unprofessional conduct you experienced from our team member. That is certainly not the experience we aim to provide, and we’re addressing it internally to ensure better communication and support moving forward. Our team is already in touch with you to check the issue, and we assure you it remains a top priority. Thank you again for your honest feedback and we are committed to improving the experience for all our creators.
Lot of bugs
Response from developer
Hey Anshiieeeeee! Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused. Following the Earn Per View campaign, our team worked on resolving the issue, and we hope everything is functioning smoothly for you now. If you continue to face any issues or need further assistance, please don’t hesitate to reach out to us at our official email address:hello@bigbang.social
