Total waste of money
Once I created an account, I signed up as a paying member. I'm a male looking for a male, I've indicated this in my profile, and it's matching me with females.
It's now almost been a month and I've only been viewed one time. I have a full profile with several pictures. In a month, there have only been two other people logged in across the whole app. Nobody is using this app and they are still charging people for it. Total waste of money and time.
I need it fixed
Response from developer
Dear OnGod007, if you paid for Premium access, you should have full access to all our site features including the messages. We are sorry to hear that you are experiencing issues with our app. Please, contact our Customer support team at apps@firstbeatmedia.com and we will be happy to assist you with any issue you may have and find the solution as soon as possible.
How much do you like Ads?
Edit: I did also pay for a week. Which is how I can to this conclusion that this app is 100% a scam with spam. Not to mention within the first hour, I had 30+ different emails.
Response from developer
Dear user, we apologize for the negative experience. We understand that the requirement to pay for texting can be frustrating. To clarify, our app offers a free tier with limited features, and premium options for those who need additional features. We are always working to improve our service so please contact us at apps@firstbeatmedia.com
Payment
Response from developer
Dear member, we are sorry to hear that you are experiencing issues with our app. Please, contact our Customer support team at customer.support@datingvipnotifications.com and we will be happy to assist you.
Nonsense app
If not that my review won’t be submitted then I won’t rate it at all hiss
Response from developer
Dear user, we are sorry to hear that you are experiencing issues with our app. Please, contact our Customer support team at apps@firstbeatmedia.com and we will be happy to assist you.
Fake
Response from developer
Dear Mick, we're sorry to hear about your bad experience. We take safety seriously and are actively working to remove fake profiles and prevent scams. Please, contact our support team at customer.support@datingvipnotifications.com with any details you can provide so we can take appropriate action. You can also report profiles by tapping corresponding icon at the top right corner of the profile page. Your feedback is valuable! Thank you for helping us improve.
Not good
Response from developer
Dear user, we are sorry to hear that you are experiencing issues with our app. Our apps may contain ads for similar services but that is transparently indicated. Within the app itself you should be able to contact and interact with members who join like yourself. Please, contact our Customer support team at apps@firstbeatmedia.com and we will be happy to assist you with deletion or any other issue you may have.
Dumb app
Response from developer
Dear Tam, we are sorry to hear that you are experiencing issues with our app. Please, contact our Customer support team at apps@firstbeatmedia.com and we will be happy to assist you. "My matches" section will show members based on your match preferences which you can edit. "Search" section enables you to choose among different search criteria as per your preference. The app shouldn't be redirecting you to other sites so please contact us for assistance on how to read messages and contact other members.
Garbage
Response from developer
Dear member, app downloads are handled entirely by Apple. If you encounter errors, they may be due to insufficient device memory or an unsupported OS version. For further assistance, please contact us at apps@firstbeatmedia.com with details about your user account and device, and we will do our best to assist you.
Scam site
Response from developer
Dear Zathius, we are sorry to hear you experienced issues. We would appreciate if you could share more details about what was problematic. Members who report bugs and suggest reasonable improvements can be granted free Premium membership, so please email us to apps@firstbeatmedia.com with any request you may have including deletion. This is a legitimate business and we aim to improve in every aspect. Looking forward to hearing from you.
Flat out ‘NOT WORKING!’
Just doesn’t work.
Response from developer
Dear user, we are unsure why you are experiencing issues with the app. We would appreciate it if you could contact our Customer support team at apps@firstbeatmedia.com with some more details and we will be happy to assist you with registration.
absolutely biggest disappointment
Response from developer
We are sorry to hear that you are experiencing issues with an app. Please, contact our Customer support team at apps@firstbeatmedia.com and we will be happy to assist you. We are constantly working on improving our app as our goal is to provide a good experience to all our users. We hope you give us a second look.
Complètement inutile !
Response from developer
Cher utilisateur, notre application propose un niveau gratuit avec des fonctionnalités limitées et des options premium pour ceux qui ont besoin de fonctionnalités supplémentaires. Nous travaillons constamment à l'amélioration de notre service et nous visons à maintenir nos services abordables pour les nouveaux utilisateurs en envoyant occasionnellement des promotions. Le nombre de nouveaux utilisateurs sur notre application augmente constamment et nous espérons que vous pourrez bientôt trouver un partenaire qui vous convient.
Terrible
Response from developer
Dear member, we are sorry to hear that you are experiencing issues with changing your password. Please, contact our Customer support team at apps@firstbeatmedia.com and we will be happy to assist you.
WTH
Response from developer
Dear user, we're really sorry to hear about your experience. Could you please send us an email to apps@firstbeatmedia.com with your details so we can look into the issue and assist you as soon as possible? Thank you for your patience.
Unable to cancel
Response from developer
Dear user, we are sorry to hear that you are experiencing issues with cancelling your subscription. Please, contact our Customer support team at apps@firstbeatmedia.com and we will be happy to assist you.
Why can I not get answers?
Response from developer
We are sorry to hear that you are experiencing issues with an app. Please, contact our Customer support team at apps@firstbeatmedia.com and we will be happy to assist you. We are constantly working on improving our app as our goal is to provide a good experience to all our users. We hope you give us a second look.
Took my money
Response from developer
We are sorry to hear that you are experiencing issues with an app. Please, contact our Customer support team at apps@firstbeatmedia.com and we will be happy to assist you.
Not getting messages
Response from developer
We are sorry to hear that you are experiencing issues with an app. Please, contact our Customer support team at apps@firstbeatmedia.com and we will be happy to assist you.
Nobody answer
Response from developer
We are sorry to hear that you are not finding enough members. The number of new users on our app is constantly increasing and we hope you will be able to find a good match soon.
