Bill4Time User Reviews

Bill4Time
Bill4Time
Broadway Billing Systems

Customer Experience

Positive experience62.0% of reviews
Neutral3.8% of reviews
Negative experience34.2% of reviews

~ Based on 79 written reviews from the US App Store.

What users say

Is Bill4Time Safe?

Bill4Time appears mostly safe based on user ratings. AppsHunter Safety Score for Bill4Time is 72/100.

This assessment is based on 85 user ratings, with an App Store average of 3.6/5.

Safety Analysis

62.4% of ratings point to a safe experience
10.6% of ratings suggest some concerns
27.1% of ratings point to a risky experience

~ Based on 85 App Store ratings for Bill4Time.

Is Bill4Time Legit?

Bill4Time appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Bill4Time is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awesome app, saves me a ton of time

This app is incredibly useful - easy to use, efficient, syncs with the web app seamlessly. Our firm would not survive without B4T and we are so glad we adopted it

Highly Recommend!

It makes payment collection so simple. My firm can send invoices and process payments within minutes.

Very user friendly software

I’ve been using Bill4time for a while now and I love it! It’s very easy to use and gets the job done. I 100% recommend it.

Convenient & easy-to-use

My firm couldn’t survive without Bill4Time. Has simplified many of the more manual processes at our practice without reducing our commitment to quality or client service. Mobile App has been very convenient for tracking updates while on the move.

Effortless way to track time!

I’ve been using the Bill4Time app and am thoroughly impressed with its features, speed, and intuitiveness. The app's user-friendly interface makes it a breeze to track billable hours and manage invoices. The speed is remarkable, with no lag, making my workflow seamless. The intuitive design ensures that even those new to time tracking can navigate with ease. Highly recommend Bill4Time for anyone looking to streamline their billing process!
Show more

Great tool

I’d highly recommend using this in addition to the web application. Excellent for time and expense tracking on the go. Syncs in real time so you can be confident everything is up-to-date.

Easy to use

I can easily find everything I need from contacts, matters, billable time and reports all on one screen.

Out-of-state technology paraded as current state of the art

Bill for time was an innovator when it was first deployed. It’s failure to update its technology to two address, format, reliability, and other deficiencies in its formatting and operations coupled with customer service report that doesn’t communicate responsibly or well. Makes this a increasingly substandard solution. Using the desktop or app version, for instance, the bill4 time “solution“ regularly locks up, works at a snails pace, requires the user to re-sync with the system for it to reflect new entries when it makes corrections, requires cumbersome duplicate re-entry of data, does not work efficiently through the entry of client and other data, produces a really sloppy looking cover letter. That is both parameter, limited and difficult to get consistent text or spacing, doesn’t hold on a regular basis, resulting in an excessive waste of time by a program that supposed to be a time saver, and I host other design defects and operating issues. That makes this a very cumbersome and time-consuming process that produces a very ugly bill. I’ve been forced to waste so much time, trying, trying to fix their invoice cover letter problem over the last 15 years that I finally gave up and tried to exclude it only to have the system perpetually reinsert it despite the setting to admit the statements from my invoicing.

Along with these performance issues, you can expect to be constantly spammed by them, asking you to take over your collections and let them charge and use their lap pay. As poor and problematic as the billing process is, I am unwilling to allow them to actually take over the added responsibility of credit cards and collections activities, given the even a greater exposure, lawyers face when using these features, for those of us that made the mistake of getting on this years ago, perhaps it’s worth continuing to struggle along, rather than have to deal with the transfer of data and processes. However, for a new user, looking for a solution, look for Cleo, or someone else that actually has basic functionality down.
Show more

Not very good vs the web-based experience

The app is incredibly clunky, and somehow still misses a lot of the good functionality of the web-based product. The only usefulness of this app is to enter time or expenses while you are away from your desk. Otherwise, it’s missing most of the invoicing, reporting, client/matter functions of the web product.
Show more

Web Software is great. Recent App is TERRIBLE

I’ve been a Bill4time customer for almost 6 years. Always pleased with the web-based software. The original app was clunky, but serviceable. They totally revamped the app recently and it is TERRIBLE. Every time you open the app, it downloads and Synchs all of your data—which takes forever. And I have lost data in the process. Unreliable app.

The unnecessary syncing happens even if the timer is running on a matter and you reopen the app. It makes no sense and the app revision did not consider how the typical user actually uses the app.

Customer support is very good. But they can’t fix the app.
Show more

Steady improvement - now totally useful

Very helpful app; still not as complete as the web version, but it covers 90% of mobile needs very well.

Don’t even bother with this

This has got to be the worst app I have ever used. The old version worked flawlessly. When they released this new version nothing works in it. Nothing! I have emailed them etc. they don’t care. Don’t waste your time on this piece of crap app.

Crap app

Works only intermittently. Unreliable when you need it.

ADD TOTAL HOURS

It remains absolutely insane to me that there is no way to check the total hours billed in a case, on this app. THIS IS THE ONLY FUNCTION I NEED THE APP TO HAVE, and yet you steadfastly refuse to add it as a feature.

Mind boggling.

What happened?!?!

This app used to be great, but the latest version crashes constantly and gives indecipherable error messages. So disappointed.

What did you do? You killed it.

I’ve been using this billing system including the iPhone app for 5 years. The most recent version is terrible. Can’t find anything. Text does not scale properly unless iPhone text size is turned almost all the way to small. Entry interface is now confusing. What the heck is “Labor”? I still can’t figure out how to enter a cab expense. It keeps telling me some parameter is missing and rejects the entry. I can’t figure out what is missing.
Show more

I love this app

I recently lost my assistant. I am a sole practitioner. I can do all my own billing on this app so easily. The online version makes it very easy to track payments and keep my billing up-to-date with no outside help. It’s wonderful!

Intuitive and actually fun to use

This app is a great supplement to the desktop version and it is great for picking up time - and especially expenses - at the end of the day or on the go. The desktop is intuitive in the best sense and the visuals encourage faithful time entry and regular review of productivity. The customer service is the best I’ve encountered on any site.
Show more

Solo law practice

Helps me capture time spent much better! Easy to use. We love it!

Streamlined experience

This is a great companion app that streamlines the most common tasks I complete via mobile - tracking time and expenses while away from my computer. I enjoy how straightforward the interface is, which was quick and easy to learn.