I asked my aunty to send money to my bill point
Good afternoon, please I asked my aunty to make a payment to my bill point instead of my jetpay account and the payment of 300k was sent in there and I spoke with the customer services representative which they attended to me and the kyc and all necessary stuffs was done but the customer service said we should go to the bank to request for reverser which we did me my my aunty went to her bank and they did it and showed us on the screen that itโs been sent but till now the money is still in my bill point nothing has been done please help me I beg you in the name of God she really needs her money back
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BillPoint
Perfect app to pay your bills in Nigeria (five star)
Terrible customer service
So this is the fifth time finding my BillPoint account and itโs still doesnโt reflect on my BillPoint balance, after sending several messages with screenshots proof of the transaction to the live chat, I still havenโt gotten any response for days. At this point I think these guys are just cooperate thieves and I donโt advise anyone to deposit a large sun of money into the app, please deposit what you can afford to lose because they have zero integrity.
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I canโt see the money I transferred to my BillPoint in the balance
I think this people are becoming scams cuz since weeks now I made two transactions and up till now the money as not yet reflect in the BillPoint balance
Bad app
Itโs been a worst I used so far itโs not good at all I fund the account and I wasnโt able to see my money added to my balance itโs such a bad app





