Used to reader
No good. Can not get in . Awful. Can not even send review
Your new update for logging on
It will not take my userid/password, you said I could continue to userid password. The app is on my iPad only and if I use saved passwords on the iPad, it doesn’t work, I have to use the iPhone saved password, to get the app to work and both are exactly the same
The. Worst. App. Ever.
Words fail me in describing how miserable this app is. Even when it worked it had a terrible human interface, but every week I encounter a new outrageous bug. At this point it’s almost impossible for me to read the paper. The newest failure causes the app to quit whenever you reach the end of one article and attempt to swipe to the next one. No worries, though, because the clicking handy App Support button on the Apple App page for the SunHerald app — or trying to find a link to report a bug in the app itself or on the SH web site — leads you on a wild goose chase. There IS no support or bug report for this app. Give up and subscribe elsewhere — these guys don’t seem to be interested in anything other than billing.
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No search option for articles
This app gets worse with every update. They need to make changes based on customer feedback. What type of newspaper app does not have a search option to find specific articles?
Response from developer
Our development team is working on enhancing our search feature, there will be a version release to address this issue.
Useless!
I have this app but I didn’t subscribe because along with the app I get email notifications…. However, every story I click into it blocks me from reading it and says I can’t read without a paid subscription to the online paper! This is an app so you guys should add that the app is useless unless you pay for the subscription!
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Response from developer
Hello, If you need assistance, please email our Customer Service Team at customerservice@sunherald.com. Thank you.
Subpar
I’m not able to view anything in this app. There’s no place to login. If I’m going to pay for a service I expect to be able to use it. Fix it now.
Response from developer
Try clearing the cache on the app and then delete and reinstall the app. If you are still having issues with logging in, please email our Customer Service Team at customerservice@sunherald.com.
Hate it!
This new version is HORRIBLE!!! I can’t believe this is considered an upgrade, unless I’m in the mood to see the eternal spinning circle. And now have to go to Facebook to read obituaries. Useless app; I’m deleting.
Response from developer
We are aware of an issue fixing the app are are working to correct it. We anticipate that an update will be available soon.
App is terrible again.
Today the icon for the e edition is not on the app. I’ve deleted and reinstalled it with no help.
Sale papers sent to nonsubscibers.
To big a litter problem please stop.
Bait and switch
Was free to read for public interest now they want you to pay for what you can find on free sites. Download if you want to pay to see a full article
Just looking for money
The Sun Herald is the only news company that I know of that only gives you 3 free articles a month and then you have to subscribe to them. They are a joke
Useless
Can’t read any news articles without a subscription! The app and organization are equally useless!
Yesterday’s News Tomorrow
Title says it all,
Want the old app back
I agree with bible user 2. This app is terrible compared to the one used previously. I loved printing the puzzles but this app prints them so small I can’t even read them. Also, it may be my internet but each page takes several seconds to buffer which takes the joy out of just being able to read the paper. For us older eyed folks, being able to expand the screen was much easier in the older version. This one cuts off the page, instead of letting you just move around. Sorry for the gripe, but please bring back Olive software.
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New eEdition is a serious downgrade
I have enjoyed reading the eEdition for several years because it felt like reading my old paper newspaper. Now it just shows up in a web browser half filled with ads. I think I am pretty much done and not likely to renew my subscription next cycle. I don’t understand why the companies I subscribe to start out with an excellent product and then keep downgrading until I don’t want to use it any more. Sun Herald is not alone in this frustrating category.
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Horrible format
Sun Herald recently has changed their format and it is absolutely horrible. Not user friendly at all. I have been a subscriber for many years and not until now am I seriously thinking of canceling my subscription. What were you thinking Sun Herald? You certainly weren’t thinking about your loyal subscribers.
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Subscription
Although the app recognizes me as signed in, I constantly get a pop up offering me a new subscription.
Left wing opinion
Sun Herald is pure left wing extremism at it’s best. It is free for a hand full of reads then pay per view. Most articles are direct quotes from New York Times and Washington Post. One in five hundred articles are local at best. Nothing worth reading, absolutely nothing worth reading period.
Poor local content
I’ve nearly quit reviewing this ap. There is very little local content. I’ve seen 10X more articles on Kentucky sports teams than Mississippi ones. No one single article on Ole Miss sports in months. Waste of time.
Pitiful app
If highlighting 10 day old editorials and featuring last week’s sporting news is your concept of up to the minute reporting, then this is the news app for you. Otherwise, the electronic version is becoming as useless as the print version.
