Predatory Business Practices
Scam. They had this outside an event and were telling people they needed to check a bag if they had one or they would not be let in but they were in different uniforms than the actual security at the event and many people got into the event with bags when going through real security. It seems like they are standing outside of events and scaring people into checking their things, when it’s unnecessary, to make a profit.
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Expensive and bad
I paid $20 for these guys to throw my bag in a pile and take forever to find it again. Could be free and bad, or expensive and amazing, but expensive and bad is a poor business model.
Empty app
I wanted info about Binbox lockers at a particular venue.
Binbox web site said you have to install the app to search.
So I did. Then it made me create an account just to open the app. So I did.
Then I found that no matter what you search for, the app doesn't think there are any lockers or events. At all. Literally, a blank seatch results page for every category.
Brilliant. Needless to say, it wasn't worth the storage space on my phone.
And since the company makes it this hard to find any info about their services, it seems pretty shady to me. Won't be using their lockers now, under any circumstances.
Binbox web site said you have to install the app to search.
So I did. Then it made me create an account just to open the app. So I did.
Then I found that no matter what you search for, the app doesn't think there are any lockers or events. At all. Literally, a blank seatch results page for every category.
Brilliant. Needless to say, it wasn't worth the storage space on my phone.
And since the company makes it this hard to find any info about their services, it seems pretty shady to me. Won't be using their lockers now, under any circumstances.
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Orlando
Easy and Convenient
Excellent Customer Service
The experience is awesome! The idea of smart lockers is fascinating and the staff was amazing.
Convenient
Easy to use and very convenient!
So easy and simple
using this service was a breeze, i was running late to the event and the binbox team made it as simple as possible to get a locker and get me into the game, real life savers!!!
Great Experience with Binbox at Chase Stadium
Just went to the Inter Miami vs Orlando City match at Chase Stadium and tried out Binbox for the first time. Honestly, locker process, Couldn’t have been easier. Super smooth. The staff they had working were awesome, really, really nice people who actually cared and made sure everything was set up right. They were on point, helpful, and made it easy for us to store our stuff and get inside the game without stress.
Everything worked perfectly, no issues at all. I really appreciated how attentive they were, it’s such a simple thing, but it made the whole night way better. Definitely gonna be using Binbox again the next time I’m down at a match. Big thumbs up.
Everything worked perfectly, no issues at all. I really appreciated how attentive they were, it’s such a simple thing, but it made the whole night way better. Definitely gonna be using Binbox again the next time I’m down at a match. Big thumbs up.
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Quick and Hassle-Free Experience
The locker program is fast and efficient, making it easy to store my things and get into the event quickly. The whole process is smooth and hassle-free and the staff is nice and very helpful!
Intuitive
It was pretty easy to use
Saved My Night!
Security wouldn’t let me in with my backpack. Binbox saved me! Rented a locker in minutes and still made the show.!
Nationals Stadium
Love how simple it is. Scan, Pay, Store, done! No lines, no hassle.
Stealing money for an inch
Terrible app
Literal scam
Bag was one inch too big but don’t fret this fraud company will let you fork over ten dollars to rent their minuscule locker. Employees were sweet and helpful but app and company are a whole scam.
Shame on your business
Total rip off!
Would give 0 starts if I could
Glitchy, overpriced, and inconvenient. I wasted time downloading this app, which caused me to miss about 15 minutes of an event at Capital One Arena in DC. To make things worse, the box wouldn’t open after the event, and a staff member had to unbolt it to retrieve my bag. On top of that, they charged me nearly $18 for a small box. Completely useless app and service.
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Scam!
My lock was open and empty at the end of the concert.
Issues
We went to a stadium with a bag that was one inch over the bag policy. Already frustrating but I get it. We are sent over to these lockers for rent. The sign is in Spanish, so scanning the qr with my camera doesn't take me to the app download. When I got the app downloaded and paid for a locker, the locker was malfunctioning and wouldn't open. Missed 20 min of the game for this junk.
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Bad app and locker service
This was used at the Miami Open. The app is confusing and the lockers don’t work and sync properly. We had issues with renting a locker, closing it and then retrieving the items due to app and locker issues. A lot of the lockers were broken at the event.
DC Binbox
Great Service without binbox I would have had to walk back to my hotel. Staff were very helpful.
