Great customer support.
Response from developer
Hey Wolfbite023, Appreciate you reaching out and glad the bug got fixed! Thank you for supporting the app, Anthony
Paid, but can’t use.
Response from developer
Hey Wolfbite023, This error has been resolved, I literally emailed you back and quickly fixed the bug??? I don't understand how you can say support provided no help. Update the app and you should be able to access your account. You should also be able to access via binder-ai.com. If you cannot even after all these steps you can always get refunded through Apple since they handle all the subscriptions. Thank you for supporting the app, Anthony Update: Wolfbite please check your email!!! I had responded to you twice via the email address globaldominancellc@proton.me. Check your spam folder if you don’t see it. The email should be from August 31. You can also cancel your Stripe subscription by going to the manage subscription settings. Also please let me know if you still can’t use the service despite being subscribed.
Never lower than a 10
Not to mention the COUNTLESS times this app crashes or glitches out.
I sent some cards off to be graded and noted the comparisons of AI grades between the 2 apps and am curious who gets it closer.
But for now it’s a 2 stars. The money isn’t really worth it even though it’s cheap as hell. They say you get what you pay for
We will see what the results of the grades are in a couples months and maybe I’ll change my review then, but for now. Just get holodex
Scanning
Response from developer
Hey Stets5150, I’m going to work on fixing that right now! Feel free to reach out at support@binder-ai.com or globaldominancellc@proton.me. I’m going to fix this asap! For set and card number I think card recognition has to improve before I’d feel comfortable rolling that out. I’m in the midst of working on an improved card recognition system. If the results are good enough I will add that feature. Appreciate the feedback & your support! Anthony UPDATE: This bug has been fixed! Thanks for letting me know about it UPDATE 2: Hey stets5150, I have just submitted an update 1.6.4 that will reduce the frequency of this issue for uploaded issues. Please reach out to support@binder-ai.com for more info!
False advertising
Response from developer
We don’t ask for a 5 star rating, just for a rating. Also all card graders I know of charge for the AI Grading feature. It’s an expensive app to run and this is my only form of income. I need to be able to make some money to pay bills, I priced it as low as I could without running negative. I’m sorry that you’ve had a poor experience. Anthony
