Ok
Response from developer
Hello! In this game, you are matched with opponents around your skill level, and you both play with the exact same game board. The outcome of each match is determined by your performance, not by us. If you are ever uncertain how you lost a particular match, please contact Player Support with the Match ID. Our team will be happy to help you!
Bingo flash
Response from developer
Hello, we are sorry to hear about the issue you are facing. Please contact Player Support within the app and provide a detailed description. We will investigate it and reply to you soon.
Real Cash
Response from developer
Hi, thanks for your lovely feedback. We are glad to hear that you had fun playing our games. We are hard at work developing even more fun games for players like you. Hope you have a great time playing! Thanks again and have a great day.
Game play is good, withdrawal process is bad
Response from developer
Hi, thanks for your feedback. Securely sending withdrawals to you as soon as possible is our top priority. Once your requested withdrawal has passed our review, we will credit the money in the most secure, fast, and convenient way, including Paypal or Venmo, whichever is most convenient to you. It usually takes up to seven business days to receive a withdrawal. 15 to 30 days is the maximum time across all withdrawal channels. If your withdrawal time has exceeded the time mentioned, please contact our Player Support and we will follow up with you.
Only Avia games
Response from developer
Hi, thank you for your positive feedback. We are dedicated to building a casual gaming platform that's fun for our players. Hope you have a great experience playing our game.
Still waiting
Response from developer
Hi, thanks for your feedback. Securely sending withdrawals to you as soon as possible is our top priority. Once your requested withdrawal has passed our review, we will credit the money in the most secure, fast, and convenient way, including Paypal or Venmo, whichever is most convenient to you. It usually takes up to seven business days to receive a withdrawal. 15 to 30 days is the maximum time across all withdrawal channels. If your withdrawal time has exceeded the time mentioned, please contact our Player Support and we will follow up with you.
Stay away from Avia games ( SCAM Alert)
Response from developer
Hi, thanks for your feedback. We are sorry for the confusion regarding deposits and withdrawals. The app will always give a confirmation prompt before making a deposit. Money can only be taken from your bank card after you confirm the transaction. Please note that the Deposit tab is to make deposits into your game account, not your bank account. If you want to deposit into your bank account, you can submit a request by going to Withdrawal in the game menu. Please contact Player Support if you need further assistance. We are always happy to help!
Unfair Gameplay
Response from developer
Hello! In this game, you are matched with opponents around your skill level, and you both play with the exact same game board. The outcome of each match is determined by your performance, not by us. If you are ever uncertain how you lost a particular match, please contact Player Support with the Match ID. Our team will be happy to help you!
Legitimate Game
Response from developer
Hi, thank you very much for your comment. We appreciate you taking the time to share your experience. This game is a skill-based platform where you can compete with other players and win real cash by playing games. We look forward to bringing you the best experience possible.
Legit
Response from developer
Hi, thank you for your positive feedback. We are dedicated to building a casual gaming platform that's fun for our players. Hope you have a great experience playing our game.
Not a scam,like most
Response from developer
Hi, thank you very much for your comment. We appreciate you taking the time to share your experience. This game is a skill-based platform where you can compete with other players and win real cash by playing games. We look forward to bringing you the best experience possible.
fix your guys equality
Response from developer
Hello! In this game, you are matched with opponents around your skill level, and you both play with the exact same game board. The outcome of each match is determined by your performance, not by us. If you are ever uncertain how you lost a particular match, please contact Player Support with the Match ID. Our team will be happy to help you!
Challenging
Response from developer
Hi, thank you for your support of our games. We are glad to hear that you had fun with our games. This app is a skill-based platform where you can compete with other players and win real cash by playing games. We look forward to bringing you the best experience possible.
Warning bots
Response from developer
Hello, we are sorry that you feel this way. At Avia, we are committed to ensuring that our products remain a trustworthy and fair platform for all of our users. To achieve this goal, we have developed a sophisticated algorithm that measures the skill level of our players and sets up matches accordingly. This is designed to ensure that competitions are fair and that each player has a balanced chance to win using their skills. We take questions of fairness and accusations of cheating very seriously. If you suspect that there is cheating involved in your matches, please report it to Player Support, as we take these accusations very seriously.
Too many distractions
Response from developer
Hello, we are sorry that you have had a negative experience with this app. We love to hear from our players. Please contact Player Support at any time if you have any questions or anything else. We are always here to assist with your concerns.
So how does one win
Response from developer
Hello, please note that you only need to spend money on games where you can win real cash. In this game, you are matched with opponents around your skill level, and you both play with the exact same game board. The outcome of each match is determined by your performance, not by us. If you have any questions, please contact Player Support.
Review
Response from developer
Hi, thank you for your love and support of our game. We appreciate you playing our games in your free time. Hope you have a great experience and win a lot!
Technical problem & no where to report a problem
2) tried to deposit, first thru PayPal, then thru Apple Pay. Neither worked.
When I chose the method foe deposit, then hit submit, the word “LOADING” comes up but never goes away.
Came to the App Store & tried to report a problem but got a message “reporting not available”. Saw a link for developer website and there wasn’t anyplace to report there either. So hopefully this will get someone’s attention.
3) Noticed that in another review the person also stated they didn’t get the newbie bonus. However, in the developer’s response, that was never addressed. The developer only responded they were glad the person was enjoying the game.
So at this time I don’t have high hopes that I’ll get an appropriate response. Will give them 5 days. If I don’t get an appropriate response I’ll delete the game.
Response from developer
Hello, we are sorry that you have had a negative experience with this app. We love to hear from our players. Please contact Player Support at any time if you have any questions or anything else. We are always here to assist with your concerns.
Terrible service
Update: I have tried multiple times to contact support through multiple methods. All they say is to read the terms. They can’t say what I’ve done against the terms.
Response from developer
Hi, we are very sorry that you have experienced issues with the app! Players who break the terms of service will risk having their accounts banned. We do this to ensure the fairness of the game. If you want to know more details about why your account was banned, feel free to contact Player Support. Thanks for your understanding!
