Do not purchase or use this app
The developers of this app are inept and completely incompetent. The app doesn’t work and when you ask for assistance they will gaslight you. You will pay for subscriptions that don’t work. I highly recommend using another app.
Membership issue
Impossible to contact their customer service (if there’s one) I bought my membership but my laptop is not recognised
free to download to use the feature is a subscription
That is BS MAKING THE FEATURES SUBSCRIPTION IT SHOULDN’T BE A FREE APP
Can’t access premium features after paying subscription fee
I purchased a monthly subscription to Bionic Reading Premium but the app never updated. I can’t use any premium features.
198的会员用不了
购买了为期一年的会员却无法享受服务
Обломайтесь!
На русском не работает. Книги не полностью загружает. Не качайте!
RAID
RAID
Convoluted Pricing
For an app targeting folks with ADHD, they make it really difficult to purchase. First needing a subscription instead of a one time purchase is terrible. Second, i dont get what each subscription offers. Limitations on text means it will only convert some of a book? I don't know. I like the font. I have money. I dont want a subscription and I want an easy way to purchase. Just charge a one time fee to buy the app in the store. And let me upload books into when i need to read them. Simple.
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Bis hier her schon nicht schlecht!
Freue mich auf die weiteren Entwicklungsfortschritte 💪
Response from developer
Hi dear Kanlublenl. THANK YOU so much for 5***** 😍🫶🙌❤️. That motivates me a lot. We have another product that you might like: BIONIC READING® FONT. Use the Bionic Reading® Font in your favourite programs and e.g. for your Kindle, Kobo, Tolino or PocketBook. Or on your desktop computer for any software that allows you to add custom fonts. Visit us: https://bionic-reading.com/bionic-reading-font/. Thank you again from the bottom of my heart for your 5 stars! Respectful regards from the Swiss Alps, Renato🤓🇨🇭
What a decline
I was an early adopter of this app. I use it on the web a lot. However, after a break from reading I went back to this iOS app.
It’s now completely unusable. When I tired to read one article this month it didn’t work. When I went to try again I got an error message that I’ve reach my limit. I didn’t even get to use it once in a month?
While I want to support this app I can’t in good conscience pay for it not know if it’s even going to work once I do.
How can the dev resolve this?
Make the free tier functional but limited. Better explain what the limits are with tiers and when you are approaching said limits.
It’s now completely unusable. When I tired to read one article this month it didn’t work. When I went to try again I got an error message that I’ve reach my limit. I didn’t even get to use it once in a month?
While I want to support this app I can’t in good conscience pay for it not know if it’s even going to work once I do.
How can the dev resolve this?
Make the free tier functional but limited. Better explain what the limits are with tiers and when you are approaching said limits.
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Doesn’t work despite premium upgrade
I paid for a subscription, my account shows as a premium account, but when I try to upload it says I need a premium account. Total waste and a rip off. If you are going to charge people you should at least make sure your app is functional. I should have stayed away when I saw most of the reviews were low.
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Ripoff
I paid for an annual subscription and it never loads in. It always keeps asking for an upgrade. I keep asking for help. I get the same tired answer and there’s a disconnect with this system. It doesn’t load in properly and they will not help you.
Misleading and doesn’t work well
The format of the documents created is very poor. What’s worse is that I attempted to cancel my subscription through the app, but was still charged 100 dollars a year later. Apparently you have to jump through many hoops to cancel your subscription. I told them the day of the renewal that I don’t want the next year long subscription, but they refused to cancel my subscription or refund me. I only used the product once and never will again because the design is so bad. The founder even reached out to me and stated he was left “speechless” by my behavior. Terrible company that has a ton of loopholes to cancel your subscription just so they can scam you 100 bucks. Don’t buy this.
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Bad
Very bad waste 3.00. Do often leave reviews. But this was a waste
Не работает с кириллицей
Не работает с кириллицей
Response from developer
Hi dear Freddy. Sorry to hear that you didn’t have a good experience and give us 1*. We have another product that you might like: BIONIC READING® FONT. Use the Bionic Reading® Font in your favourite programs and e.g. for your Kindle, Kobo, Tolino or PocketBook. Or on your desktop computer for any software that allows you to add custom fonts. Visit us: https://bionic-reading.com/bionic-reading-font/. Respectful regards from the Swiss Alps, Renato🇨🇭
DO NOT SUBCRIBE
The cancellation page or link is nowhere to be found. I had to contact support to get a refund. I searched their entire page and found nothing. Also, when trying to convert text, the documents get very messy and it is very hard to understand. DO NOT RECOMMEND!
No solution for PDF conversion
I am a student and the majority of my readings are in PDF format, not allowing PDF conversion is an absolute deal breaker for me.
好用
英文好用，不过该是希望支持中文的文字，ADHD患者很受用
Response from developer
Hi dear Leedul520. THANK YOU so much for 5***** 😍🫶🙌❤️. That motivates me a lot. We have another product that you might like: Bionic Reading® for Microsoft Word. Maybe it will help you. We hope that we can offer you even more useful features to help you. Thank you again from the bottom of my heart for your 5 stars! Respectful regards from the Swiss Alps, Renato🤓🇨🇭
Can’t Convert PDFs & difficult to Unsubscribe
Nowhere on the free version of the app does it say it cannot convert PDFs. I’m a student and was hoping to convert my PDF readings to Bionic text PDFs. So, I paid $13 just to unlock the upload feature and find out that it does not take PDFs. I then went to unsubscribe and THERE IS NO CLEAR WAY TO.
The FAQ section simply directs me to the website of bionic reading which is essentially the app. But there is no option to unsubscribe. When I click the Account button, you’d think it would allow you to click manage account but it doesn’t.
The fact that it’s not what i wanted AND they make it difficult to unsubscribe is extremely frustrating.
I do not and will not be recommending this service/app.
The FAQ section simply directs me to the website of bionic reading which is essentially the app. But there is no option to unsubscribe. When I click the Account button, you’d think it would allow you to click manage account but it doesn’t.
The fact that it’s not what i wanted AND they make it difficult to unsubscribe is extremely frustrating.
I do not and will not be recommending this service/app.
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Doesn’t support PDF
I was excited to try the Bionic Reading app, but it quickly became a frustrating and disappointing experience. The free version doesn’t allow you to upload files, which meant I couldn’t fully test its functionality. Unfortunately, after paying for the premium version, I discovered the app doesn’t support PDF files – a major dealbreaker for me.
What made matters worse was their poor customer service. I immediately requested a refund after realizing the app wouldn’t meet my needs, but they refused to refund me. Instead, they kept my money and continue to offer a subpar product. If you’re considering this app for serious reading or file support, think twice before purchasing. I wouldn’t recommend it.
What made matters worse was their poor customer service. I immediately requested a refund after realizing the app wouldn’t meet my needs, but they refused to refund me. Instead, they kept my money and continue to offer a subpar product. If you’re considering this app for serious reading or file support, think twice before purchasing. I wouldn’t recommend it.
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