Bionic Reading® User Reviews

Name: Bionic Reading®
Rating: 2.2 (139 reviews)

Bionic Reading®

Bionic Reading AG

📚 Books

📰 Magazines & Newspapers

What users say

Summarized from real user reviews of Bionic Reading®. Based on 139 reviews and a 2.2/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Books app.

Positive things

🚀Faster reading
🔍Helpful for ADHD and dyslexia
👍Life-changing for some users

Negative things

💰Expensive subscription model
🐛Buggy and unreliable app
🚫Limited functionality (no PDF support)
🔒Difficult to cancel subscription

Top reviews

Most Recent Highest Rated Lowest Rated

Membership issue

Impossible to contact their customer service (if there’s one) I bought my membership but my laptop is not recognised

Baschetto

4 months ago

free to download to use the feature is a subscription

That is BS MAKING THE FEATURES SUBSCRIPTION IT SHOULDN’T BE A FREE APP

Auzintex

7 months ago

Can’t access premium features after paying subscription fee

I purchased a monthly subscription to Bionic Reading Premium but the app never updated. I can’t use any premium features.

ym1705

8 months ago

198的会员用不了

购买了为期一年的会员却无法享受服务

Hyperfocus-

a year ago

Обломайтесь!

На русском не работает. Книги не полностью загружает. Не качайте!

hdhsgdggsgsv c

a year ago

RAID

bluegodyt

a year ago

Convoluted Pricing

For an app targeting folks with ADHD, they make it really difficult to purchase. First needing a subscription instead of a one time purchase is terrible. Second, i dont get what each subscription offers. Limitations on text means it will only convert some of a book? I don't know. I like the font. I have money. I dont want a subscription and I want an easy way to purchase. Just charge a one time fee to buy the app in the store. And let me upload books into when i need to read them. Simple.

PaulaSysAdm

a year ago

Bis hier her schon nicht schlecht!

Freue mich auf die weiteren Entwicklungsfortschritte 💪

Kanlublenl

a year ago

Response from developer

Hi dear Kanlublenl. THANK YOU so much for 5***** 😍🫶🙌❤️. That motivates me a lot. We have another product that you might like: BIONIC READING® FONT. Use the Bionic Reading® Font in your favourite programs and e.g. for your Kindle, Kobo, Tolino or PocketBook. Or on your desktop computer for any software that allows you to add custom fonts. Visit us: https://bionic-reading.com/bionic-reading-font/. Thank you again from the bottom of my heart for your 5 stars! Respectful regards from the Swiss Alps, Renato🤓🇨🇭

What a decline

I was an early adopter of this app. I use it on the web a lot. However, after a break from reading I went back to this iOS app.
It’s now completely unusable. When I tired to read one article this month it didn’t work. When I went to try again I got an error message that I’ve reach my limit. I didn’t even get to use it once in a month?

While I want to support this app I can’t in good conscience pay for it not know if it’s even going to work once I do.

How can the dev resolve this?
Make the free tier functional but limited. Better explain what the limits are with tiers and when you are approaching said limits.

MrMellonHead

2 years ago

Doesn’t work despite premium upgrade

I paid for a subscription, my account shows as a premium account, but when I try to upload it says I need a premium account. Total waste and a rip off. If you are going to charge people you should at least make sure your app is functional. I should have stayed away when I saw most of the reviews were low.

Sophie_hartless

2 years ago

Ripoff

I paid for an annual subscription and it never loads in. It always keeps asking for an upgrade. I keep asking for help. I get the same tired answer and there’s a disconnect with this system. It doesn’t load in properly and they will not help you.

Raciplace

2 years ago

Misleading and doesn’t work well

The format of the documents created is very poor. What’s worse is that I attempted to cancel my subscription through the app, but was still charged 100 dollars a year later. Apparently you have to jump through many hoops to cancel your subscription. I told them the day of the renewal that I don’t want the next year long subscription, but they refused to cancel my subscription or refund me. I only used the product once and never will again because the design is so bad. The founder even reached out to me and stated he was left “speechless” by my behavior. Terrible company that has a ton of loopholes to cancel your subscription just so they can scam you 100 bucks. Don’t buy this.

jdcali15

2 years ago

Response from developer

Hi dear jdcali15. Sorry to hear that you didn’t have a good experience and give us 1*. The subscription is automatically renewed unless the customer cancels it prematurely. This is standard for software products, which are also used by Apple, Microsoft and other companies worldwide. We have another product that you might like: BIONIC READING® FONT. Use the Bionic Reading® Font in your favourite programs and e.g. for your Kindle, Kobo, Tolino or PocketBook. Or on your desktop computer for any software that allows you to add custom fonts. Visit us: https://bionic-reading.com/bionic-reading-font/. Respectful regards from the Swiss Alps, Renato🇨🇭

Bad

Very bad waste 3.00. Do often leave reviews. But this was a waste

derailer 1

2 years ago

Не работает с кириллицей

Nikiya F. Dex

2 years ago

Response from developer

Hi dear Freddy. Sorry to hear that you didn’t have a good experience and give us 1*. We have another product that you might like: BIONIC READING® FONT. Use the Bionic Reading® Font in your favourite programs and e.g. for your Kindle, Kobo, Tolino or PocketBook. Or on your desktop computer for any software that allows you to add custom fonts. Visit us: https://bionic-reading.com/bionic-reading-font/. Respectful regards from the Swiss Alps, Renato🇨🇭

DO NOT SUBCRIBE

The cancellation page or link is nowhere to be found. I had to contact support to get a refund. I searched their entire page and found nothing. Also, when trying to convert text, the documents get very messy and it is very hard to understand. DO NOT RECOMMEND!

JNPRC

2 years ago

No solution for PDF conversion

I am a student and the majority of my readings are in PDF format, not allowing PDF conversion is an absolute deal breaker for me.

Goofy Goblin

2 years ago

好用

英文好用，不过该是希望支持中文的文字，ADHD患者很受用

Leedul520

2 years ago

Response from developer

Hi dear Leedul520. THANK YOU so much for 5***** 😍🫶🙌❤️. That motivates me a lot. We have another product that you might like: Bionic Reading® for Microsoft Word. Maybe it will help you. We hope that we can offer you even more useful features to help you. Thank you again from the bottom of my heart for your 5 stars! Respectful regards from the Swiss Alps, Renato🤓🇨🇭

Can’t Convert PDFs & difficult to Unsubscribe

Nowhere on the free version of the app does it say it cannot convert PDFs. I’m a student and was hoping to convert my PDF readings to Bionic text PDFs. So, I paid $13 just to unlock the upload feature and find out that it does not take PDFs. I then went to unsubscribe and THERE IS NO CLEAR WAY TO.
The FAQ section simply directs me to the website of bionic reading which is essentially the app. But there is no option to unsubscribe. When I click the Account button, you’d think it would allow you to click manage account but it doesn’t.
The fact that it’s not what i wanted AND they make it difficult to unsubscribe is extremely frustrating.

I do not and will not be recommending this service/app.

Dominicgrz13

2 years ago

Response from developer

Hi dear Dominic. Sorry to hear that you didn’t have a good experience and give us 2*. We don’t know who told you that. That motivates me a lot. You can upload Word files without any problems. The PDFile can have a very complex formatting. For this reason we can not offer you this function. Sorry. A simple page layout in PDFile format is certainly editable. But as soon as it has a complex structure, a conversion is problematic. According to Microsoft, it is possible to upload and edit PDF files in MS Windows. We have developed a special Bionic Reading® for Microsoft Word. An add-in that you can use in your Word. Please have a look at our website. If you buy the app in the App Store, you must manage your subscription in the iOS app. Respectful regards from the Swiss Alps, Renato from Bionic Reading® 🤓🇨🇭

Doesn’t support PDF

I was excited to try the Bionic Reading app, but it quickly became a frustrating and disappointing experience. The free version doesn’t allow you to upload files, which meant I couldn’t fully test its functionality. Unfortunately, after paying for the premium version, I discovered the app doesn’t support PDF files – a major dealbreaker for me.

What made matters worse was their poor customer service. I immediately requested a refund after realizing the app wouldn’t meet my needs, but they refused to refund me. Instead, they kept my money and continue to offer a subpar product. If you’re considering this app for serious reading or file support, think twice before purchasing. I wouldn’t recommend it.

btrinkle

2 years ago

Response from developer

Hi dear btrinkle. Sorry to hear that you didn’t have a good experience and give us 1*. According to Microsoft, it is possible to upload and edit PDF files in MS Windows. We have developed our product “Bionic Reading® for Microsoft Word”. An add-in that you can use in your Word. Please have a look at our website. We don’t know who told you that. That motivates me a lot. You can upload Word files without any problems. The PDFile can have a very complex formatting. For this reason we can not offer you this function. Sorry. A simple page layout in PDFile format is certainly editable. But as soon as it has a complex structure, a conversion is problematic. If you purchase your subscription via the Apple App Store, we have no control over your subscription. Only Apple can do that. Our support team will have replied to you within 12 hours and told you how to manage your subscription. Respectful regards from the Swiss Alps, Renato from Bionic Reading® 🤓🇨🇭

Lucrative

The developers of this app are monetizing off of the needs of the people whom seek access to this assistive tech. Sadly a great app for a terrible focus, capitalisation. 🙂‍↔️

DDVelMina