BisB Mobile User Reviews

Name: BisB Mobile
Rating: 4.2 (301 reviews)

BisB Mobile

Bahrain Islamic Bank

💼 Business

💰 Finance

Customer Experience

Positive experience43.5% of reviews

Neutral6.5% of reviews

Negative experience50.0% of reviews

~ Based on 46 written reviews from the US App Store.

What users say

Summarized from real user reviews of BisB Mobile. Based on 301 reviews and a 4.2/5 average, it highlights the 10 positives and 22 negatives reviewers mention most about this Finance app.

Positive things

🚀Fast account opening
👍User-friendly interface
✨Easy to use
💳Convenient payment options
✅Smooth and excellent app
🇸🇦Excellent and easy
💯Amazing, fast account opening
🌟Great app by far
💡Innovative features
😊Customer-centricity

Negative things

🐛App doesn't show all financial info
🐌Lagging when switching pages
❌International transfer purpose options limited
🚫SMS messages not working for international users
📉App is very bad
⚠️Login issues (password incorrect, Face ID not working)
❌PayPal account creation error
❌App not working for a while
⚠️UI broken on iPhone 14 Pro Max
❌Menu options inoperable
😭Service is very bad
🚫Cannot open account
❌Registration blocked, requires branch visit
🐛App doesn't load up
❌App hasn't been working
🐛App stuck on intro screen
❌Passport expiry message incorrect
❌CPR Card ID expiry update error
🐛App stuck on start screen
❌Rigid app, can be unreliable
🐛App not working properly
❌Cannot open account, password incorrect

Is BisB Mobile Safe?

BisB Mobile appears mostly safe based on user ratings. AppsHunter Safety Score for BisB Mobile is 83/100.

This assessment is based on 301 user ratings, with an App Store average of 4.2/5.

Safety Analysis

81.4% of ratings point to a safe experience

2.0% of ratings suggest some concerns

16.6% of ratings point to a risky experience

~ Based on 301 App Store ratings for BisB Mobile.

Is BisB Mobile Legit?

BisB Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for BisB Mobile is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Bugs

The app doesn’t show all of the financial, cards and payments information most of the times, I have one credit card that I pay for through the app every month but it doesn’t show in my cards tab, also I have a finance account that used to show in previous versions but not any more besides the lagging when switching between pages

E.K.A.

a year ago

Response from developer

Dear Valued Customer, Thank you for your feedback. We’re sorry to hear about the issues you’ve experienced with the app’s performance. Our team is continuously working on improving speed and stability to provide a smoother and faster experience. We appreciate your patience and encourage you to update the app regularly for the latest improvements. If you have any specific concerns or details to share, please feel free to reach out to our support team through +973 17515151. Thank you for choosing Bahrain Islamic Bank.

التحويل الدولي

في حال التحويل الدولي واختيار تصنيف الغرض (شخصي) ثم خانه الهدف من التحويل يجب اختيار الهدف لا يوجد خيار ( حساب شخصي) أو (خيار "اخرى" للكتابة) الخيارات محصورة فقط في: رواتب - مساهمات خيرية - الدعم الأسري - شراء عقارات المقيمين للعقارات بالخارج- شراء غير المقيمين عقارات داخل الدولة.

Alrajhi.66

a year ago

ممتاز

بطل وسهل 🇸🇦

Ali Almashari

a year ago

شكراً جزيلاً

شكراً جزيلاً لكم على هذه المبادرة الرائعة

Hailsaad

a year ago

SMS messages not working

For users outside the kingdom of Bahrain , SMS messages are not working and causing bad experience and not being able to access the app. Writing this review from Saudi Arabia

Moath22

a year ago

السعودية

إذا التطبيق يعجز أن يرسل أرقام الدخول للجوال كيف راح نفتح حساب مع أن جوالي STC وهي كبرى شركات الاتصالات في المنطقة..الحقيقة مستوى كفاءة التطبيق ومرونته مخجل إلى أبعد حد

اسكان فكري

a year ago

خدمه جدا سيئة

الخدمه غير مرضيه للأسف ولا يتوائم مع البنوك الأخرى تعنت في خدمه من غير سبب في فتح الحساب

H 3 R E

a year ago

سيء جداً

اذا بسجل يقول تأكد من الهوية ورفض اربع محاولات وبعدها قفل التسجيل ويقول ( نرجو زيارة الفرع لاستكمال طلبك ) وانا فاضي اروح للبحرين وهو مكان بعيد جداً مني .! وارجو انهم ما يعقدون الامور اكثر مما ينبغي

عايض الشيباني

a year ago

Easy and fast

Amazing it was fast while opening the account

Medo alshehriiii

2 years ago

تطبيق رائع

تطبيق سلس وممتاز مكتمل

معكال

2 years ago

السعودية

فتح حساب بحريني سريع 👍🏻

raidalkhaldi

2 years ago

بنك مبهر

بصراحه يفوق الخيال بنك جدا سهل وممتع

هنووووج

2 years ago

Fast process

Very fast process to create a bank account

Besher Fansa

3 years ago

It doesnt work anymore

The app hasnt been working for a while now

noon167

3 years ago

Great app but UI breaks

For sure you guys have come a long way and some features are absolutely great and thoughtful
The problem I am having is the UI is broken for iPhone 14pro max. The. Menu options at the bottom of the screen are now inoperable like payments transfer. This has been the case for sometime and recently it has gotten worse. Hope you can fix this quickly

Cobra;Kai

3 years ago

Bad app

Your app is so bad every time I have to log in by typing the password although the password is saved but the app says it’s incorrect and I have to wait for a message to confirm because for some reason the Face ID doesn’t work also.
And also I made a PayPal account in the app and I can’t use it because it always says error.

FIX YOUR APP

ioplqute

4 years ago

Response from developer

Dear Customer, We regret the inconvenience you had to face. Please update the app or try to clear data as well as cache and try again. If it happens again, please share your information with DigitalSupport@BisB.com. We will be happy to assist you. We hope you'll re-consider the rating once you are satisfied. Thank you!

App does not load up

App does not load up all !!!!!!

abjdkrbksdmnfjfjjd15822

5 years ago

Apple Pay

Thanks for the update .. your last update ability to add cards on Apple Pay please advise how ?
Thanks

Mometo

5 years ago

The app has come a long way

The first version was a total flop. But this bank is determined to make things better. As of 2021, the app is quite solid, feels snappy and is very stable.
I only wish third party app authentication was an option. Like Google Auth or Due. I travel frequently and my Bahraini phone line won’t be necessarily functioning to recieve OTPs over SMS. Besides, SMS authentication is less secure due to the possibility of “Sim Jacking”.
Other than that, this is one of the best Banking apps in Bahrain.

S.Ali Alwedaie

5 years ago

Response from developer

Dear Customer, You asked, we listened! Thanks for your evaluation and feedback. Your support and voice are very important to us. We have updated our app to make your experience better and we have included your suggestions. Please update the app and try again. For further assistance or suggestions, please share them with DigitalSupport@BisB.com team. We will be happy to hear you. We hope you'll re-consider the rating once you are satisfied. Thank you!