Bitdefender Parental Control User Reviews

Name: Bitdefender Parental Control
Rating: 2.14286 (7 reviews)

Bitdefender Parental Control

Bitdefender SRL

🔧 Utilities

🌟 Lifestyle

Top reviews

Most Recent Highest Rated Lowest Rated

Garbage

This app full Garbage can!!!

Andrew Bushin

2 years ago

Response from developer

Hi. sorry to hear about this. Could you send us a detailed description of the issue at bdparental@bitdefender.com? Thank you!

Junk

Junk, glitchy, does not work

Teranova22468

2 years ago

Response from developer

Hi. sorry to hear about this. Could you send us a detailed description of the issue at bdparental@bitdefender.com? Thank you!

Confusing

Hands-down, the most confusing app install I’ve ever worked with since I began using iPhone 15 years ago.

JayMatt007

3 years ago

Response from developer

Hi. sorry to hear about this. Could you send us a detailed description of the issue at bdparental@bitdefender.com? Thank you!

Doesn’t work

I installed on my sons phone and it doesn’t show any apps, only thing I can see is he’s location me screen time

Iizardking11

3 years ago

Response from developer

Hi. sorry to hear about this. Could you send us a detailed description of the issue at bdparental@bitdefender.com? Thank you!

App works great, is regularly updated and protects well

Very good app! On par with its successors

nivkhh

4 years ago

I hate this app

ITS THE WORST APP EVER AND I HAVE GOT SCREEN TIME WHICH IS TERRIBLE

Finleyott

5 years ago

This app is a scam!

This app is a scam, It’s fighting over apple screen time and disabled me from using wifi and many other apps I have not disabled. I also can not delete the app even as the parent. This has completely blocked me and my children from using anything of use on our devices. Worst app ever!

Lili Blanc Brude

5 years ago

Horrible!

Grrrrr it won’t let me do something without my parent seeing, frustrating.

lulukukuky

5 years ago

Response from developer

Hello, Thank you for your review. Please send us an email at bdparental@bitdefender.com with more details and our team will gladly assist you.

Horrible

This app is horrendous app. My kids keep deleting this. it messed up 2 chrome books and I had no control over their phones. Do NOT recommend.

ermshire

6 years ago

Response from developer

Hello, Thank you for your review. Please send us an email at bdparental@bitdefender.com with more details and our team will gladly assist you.

Doesn’t work well - slow to respond to permission changes

I put this on my son’s phone yesterday and was testing out the features. For apps you can only block ALL the 3rd party apps or none of them. I tested the function for blocking apps. It didn’t work within 15 minutes, so I turned the function back to allow all 3rd party apps.
The next (today) morning my son tries to open a game and the 3rd party apps disappeared. I noticed the allow and block function of the apps was glitchy after saving the settings from the bitdefender central app. I’d go back into the app and the new settings didn’t save. I logged into the website and the settings did save there, but nothing changed on the phone for hours.

After fiddling with the app and Bitdefender central for 2 hours, I tried to connect to chat support. After waiting 15 minutes (for an estimated 5 minute wait with 3 people in front of me - that never changed). I gave up and removed the app and the bitdefender iOS profile settings. Then everything came back and worked fine.

Maybe the apps would’ve come back after more time, but it’s not convenient to wait hours and hours for the bitdefender settings profile to refresh. It’s not worth the hassle.

DA-Bucks

6 years ago

Response from developer

Hello, Thank you for your review. Please send us an email at bdparental@bitdefender.com with more details and our team will gladly assist you.

Does not work

Might be the worst app release from a major manufacturer I have ever seen. Does not display date age gender when creating profile. If you do get past that step the management profile does not link to central rendering it completely useless. Considering resigning my box as well if this is the quality to expect from this company.

Gpradar1

7 years ago

Response from developer

Hello, Thank you for your review. Please send us an email at bdparental@bitdefender.com with more details and our team will gladly assist you.

Won’t sign in

This app won’t even let me get to the part where you sign in. Iphone11

Soph LM

7 years ago

Response from developer

Hi. sorry to hear about this. Could you send us a detailed description of the issue at bdios@bitdefender.com? Thank you!

Limited

Screen time limit and pausing doesn’t work on iOS. Complicated install process with BD Central. So quite useless to manage kids screen time (the whole point of Parental Control).

PatBouvry

7 years ago

Response from developer

Hello, Please give us more details at this e-mail address bdparental@bitdefender.com and allow us to see what went wrong. Let’s work together on this.

Useless

Does practically nothing. Love their other products, but this must have come out of another department.

Fjfjfjfjfjiiii

7 years ago

Response from developer

Hello, Thank you for your review. Please send us an email at bdparental@bitdefender.com with more details and our team will gladly assist you.

Does not work on IOS.

Bitdefender contacted me to confirm that this product does not work on IOS.

The Beagle424

7 years ago

Ruins electronics

My parents downloaded this to my phone and laptop. Now it has crippled both. I can only call, text or look at photos on
My phone. I can’t use iTunes, FaceTime, any apps, or safari. The only website I can use on my laptop is YouTube. We are trying to take it off but it won’t let us, after we deleted my profile. Standard apple restrictions are fine. Do not use this.

Aryton Sako Mode

7 years ago

Response from developer

Hello, Thank you for your review. Please write us at bdparental@bitdefender.com and our team will gladly assist you.

Latest update

Very disappointed in the app nothing works except gps tracking which apple already has. I followed the installation directions and gave permissions and I can’t block websites, screen time, pause the internet connection, I hope they get it working in the future at this point stay away

clarkypooh253

7 years ago

Response from developer

Hello, Thank you for your review. What you are describing here must have caused you a great deal of frustration and we are truly sorry for that. Drop us a line with more details at the e-mail address bdparental@bitdefender.com and let’s figure this out together.

Horrendous App

I just purchased a bit defender box 2 and proceeded to install this app which is required for parental controls. I also installed this app on 2 android devices. The app will not finish installing. It fails to install in the 6th step with a whoops message. Whenever it does install it fails to block any contact. Support is through some horrible offshore third party. They hung up on me twice! I am pretty tech savvy as I have many years of experience as a Cyber Security Engineer. The box 2 is going back to amazon and all versions of this junk software will be uninstalled.

Dazzo2145

8 years ago

Response from developer

Hi! We are sorry for any inconvenience you have experienced with the app and we would appreciate if you could send us your feedback at bdparental@bitdefender.com. Also, when contacting support, please make sure you reach us through our official channels: https://www.bitdefender.com/consumer/support/

What?

My kid just keeps uninstalling this, not kid proof at all.

Pooknato

8 years ago

Response from developer

Hello, Thank you for your feedback. We are sorry to hear that your child keeps uninstalling the application. Your input is valued and we’d appreciate it if you’ll continue to express your opinions.

Not Enough

Does this not take advantage of the website blocking by interest for IOS? In Bitdefender app online I excluded my child from being able to view certain websites. However, this app does not appear to enforce those rules nor does it seem to allow me to block certain applications. Not finding anything clear cut on it this topic so research before buying if purchasing for blocking sites based on content/interest rules or blocking access to apps

Ruthay1