Bitdefender VPN Reviews: Is It Legit?

Name: Bitdefender VPN: Fast & Secure
Rating: 4.81013 (13647 reviews)

Bitdefender VPN: Fast & Secure

Bitdefender SRL

🔧 Utilities

📊 Productivity

Customer Experience

Positive experience49.0% of reviews

Neutral13.8% of reviews

Negative experience37.1% of reviews

~ Based on 622 written reviews from the US App Store.

What users say about Bitdefender VPN

Reviews of Bitdefender VPN are mixed: the Utilities app is rated 4.8/5 from 14K App Store ratings. What users like most: fast and reliable VPN connection, secure and protects privacy. Top complaints: inconsistent and unreliable VPN connection, drains battery quickly. Summarized from real user reviews.

Positive things

🚀Fast and reliable VPN connection
🔒Secure and protects privacy
👍Easy to use and set up
💡Useful additional features like ad-blocking

Negative things

🐛Inconsistent and unreliable VPN connection
🔋Drains battery quickly
🔒Conflicts with other security/VPN apps
👎Forced to choose between VPN and web protection

Is Bitdefender VPN Safe?

Bitdefender VPN: Fast & Secure appears safe based on user ratings. AppsHunter Safety Score for Bitdefender VPN is 96/100.

This assessment is based on 13,647 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.7% of ratings point to a safe experience

1.8% of ratings suggest some concerns

1.5% of ratings point to a risky experience

~ Based on 13,642 App Store ratings for Bitdefender VPN.

Is Bitdefender VPN Legit?

Bitdefender VPN: Fast & Secure appears to be a legitimate app. AppsHunter Legitimacy Score for Bitdefender VPN is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

A great online security solution

Have used a several Bitdefender products for probably over a decade now. Really helps keep the dodgy threats out. Highly recommended. Plus access to some helpful up to date security articles too. Thank you Bitdefender.

IiTips888

6 days ago

Response from developer

Thank you for your loyalty over the years! We're delighted that Bitdefender has helped keep threats at bay and that you find our security articles useful. Your recommendation and continued trust mean a lot to us.

Review

Easy to use and Doesn’t cause issues when using phone.

TBThe Paraguayan Bull

9 days ago

Good

Good vpn

SAsgur alisdair

9 days ago

Elite VPN

Easy to use & user-friendly. Actually works.

LLucaMart16

a month ago

Great Product

Great product but may slow down certain applications because of the amount of traffic it blocks.. Hence, sometimes I have to pause or remove the software temporarily to troubleshoot the cause of slow internet , app crash etc which may or may not be software related..

TTekksavvy

a month ago

Response from developer

Thank you for your feedback. We’re glad you find the product valuable. Performance can vary depending on system and network conditions. If you continue experiencing slowdowns or app crashes, please contact us at bitsy@bitdefender.com so we can help.

Good service

HHdicidn

2 months ago

Often blocks connection

Sometimes it completely blocks my internet access and I’m forced to at least turn it off and on a few times, or worse yet give up and connect without.

LSL U S

2 months ago

Response from developer

We're sorry to hear that. If the app is blocking your internet connection and requires repeated reconnects, please contact us at bitsy@bitdefender.com with more details so we can investigate and help resolve the issue.

ipad pro ios 18

paying for unlimited, not worth it. Vpn wont stay connected, kill switch doesn't work, not worth $80 a year.

ZZagan42

2 months ago

Response from developer

We're sorry to hear you're disappointed. VPN connection drops and a kill switch that doesn't work as expected can seriously impact the experience. Please contact us at bitsy@bitdefender.com so we can investigate these issues and assist you further.

Great option

Been using for a couple of years now. Works great, especially in the the middle eastern countries where a lot of region lock happens. Although I do prefer they launch an Apple TV app which they’ve been promising for a lot of time now.

MOmir owais

3 months ago

Response from developer

Thank you for being with us for the past few years! We're glad the VPN has been serving you well, especially when dealing with regional restrictions. We also appreciate your interest in an Apple TV app and will share your feedback with the team.

The best one out there

Just so easy to use, it makes you feel safe on the web

Hhappyman57

3 months ago

Response from developer

Thank you for your feedback! We're delighted to hear that you find the app easy to use and that it helps you feel safer while browsing the web. Your trust means a lot to us.

It works when it works. Often it does not.

While my search for a VPN that works on Apple devices continues, this one has been as disappointing as all others. I am annoyingly stuck a year plan, only to realize that my iPad is always disconnected from VPN when I check my device after several years. Same with MacBook, where this VPN profile gets deleted almost everyday. On iPhone, it does seem to work most of the time, but it’s not worth the hassle of having this multi-device subscription.

Rr3_s_7

3 months ago

Response from developer

We're sorry to hear about your experience across your Apple devices. VPN connections and profiles should remain active and stable. Please contact us at bitsy@bitdefender.com with details about your iPad, MacBook, and iPhone so we can investigate and help.

Fraud

They did a fraud. As per 30-day money back guarantee, asked for cancellation and refund on the same day, but they didn’t help me. I also reached out to ApplePay and Apple team said that they forwarded a request for refund to Bitdefender, but VPN company denied it. When I asked Bitdefender, they are just telling me to reach out AppleSuppport. No help and no refund provided. FRAUD. DE-LIST this App.

DDhavalpatelj

4 months ago

It can be better

I have been a Bitdefender client for a long time the only improvement is it should connect automatically when you are in an unfamiliar location bar restaurant etc. otherwise it is good

NGNo heart no gain

4 months ago

Response from developer

Thank you for being a long-time Bitdefender customer! We appreciate the suggestion about automatic connection on unfamiliar networks. Feedback like this helps us improve, and we're glad the app has otherwise been a good experience for you.

Doesn’t recognize premium subscription

Doesn’t recognize my paid premium VPN subscription. Offering premium subscription that I have already paid for.

Mmwmit

4 months ago

The BEST

I have tried a couple of different companies looking for the best security and value and Bitdefender beats them hands down. They are also kind, considerate and know what they are doing. Tell them I sent you and you can thank me later. Seriously a great company!! 👍

SDSher Dye

4 months ago

Auto-connect needs improvements.

Final Update: NOTHING has changed! The VPN still disconnects randomly like it did in 2023, exposing users’ IP Addresses without them even knowing! There’s no real auto-connect protocol to prevent this from happening and until Bitdefender understands this and adds a more aggressive auto-connect feature, consumers’ IP Addresses will continue being exposed randomly.

Unfortunately, I won’t be here as a customer to see if Bitdefender will successfully resolves the persistent disconnects with a solid auto-connect feature similar to my my original suggestion below, as they’ve switched to annual subscriptions (only), no refunds (not even prorated refunds) after 30 days.

The service is too buggy to risk forfeiting out an annual payment with zero funds after 30 days. For that, I can no longer recommend Bitdefender. Fix your refund policy to accommodate the buggy state your apps and services are currently in, once your team finally makes the product reliable and keep it reliable in a timely manner, then you can revisit the “zero refunds after 30 days” talk on annual subscriptions. Annual subscriptions only, No refunds after 30 days, and buggy apps/services… DO NOT MIX!

Original Review: So far, this VPN app has improved tremendously since the last time I tried it, back in 2023! Thanks for listening to the feedback!

The only thing missing, is an improved Auto-connect feature.

It’s missing the “Auto Connect on Any WiFi or Cellular Data Connection” feature that Norton’s VPN app has on iPadOS/iOS.

This feature commands the VPN app to connect at all times (regardless the data connection’s type or safety status), forcing the VPN to automatically activate, even after restarting/powering devices on.

Sometimes I forget to reactivate the Bitdefender app, after powering on or restarting a device, because I’m so used to Norton’s Auto Connect feature.

Hopefully, you’ll improve the auto connection experience a bit more, making it more autonomous so users don’t have to manually enable it.

Lastly, can you guys please remove or add a toggle to disable the warning message that tells users they’ve been connected to the VPN for 1 hour? I pay for unlimited Bitdefender VPN service and want my VPN connected at all times. So this warning, is irrelevant to me and users like me. Having a way to disable the warning, would be greatly appreciated.

OOfficialLaCole

4 months ago

VPN

The VPN keeps turning off and Why should I have to remember to turn it on every time I pick up my iPad?

KKeeperstrait

4 months ago

Response from developer

We understand how frustrating that can be. The VPN should stay connected reliably, and we’re working to improve this behavior. Please contact us at bitsy@bitdefender.com so we can help troubleshoot and find a solution.

Bien

Auparavant, j’utilisais un vpn qui se déconnectait fréquemment sans prévenir. Ici, pas de risque avec le kill switch. Le débit est satisfaisant et le prix raisonnable.

BBelede

4 months ago

Response from developer

Best VPN

But defender has been and will always be the ONLY Security Suite I use for my whole network.

MTMac Tjan

4 months ago

VPN ist in Ordnung, aber der Mail-Support …

Hallo, ich nutze unter anderem Bitdefender VPN. Da ich von einem anderen VPN komme, hatte ich einige Fragen per Mail an den Support geschickt. Am Anfang kamen die Antworten zeitnah, aber seit drei Tagen kommt gar nichts mehr. Noch nicht mal eine Bestätigung, dass die Anfrage angekommen ist. Bei dem Preis habe ich besseren Service erwartet.

MMichi_N.

4 months ago

Response from developer

Es tut uns leid, dass Sie keine Rückmeldung mehr erhalten haben. So sollte der Support nicht verlaufen. Bitte melden Sie sich bei bitsy@bitdefender.com, damit wir Ihr Anliegen prüfen und Ihnen schnell weiterhelfen können.