Garbage app
Why waste everyone’s time by listing a fictional menu that is at best, distantly related to what is actually served in the school dining hall? It’s infuriating. And I agree with others that the food is generally unhealthy, unappetizing and often stomachache inducing.
Stop Feeding Us Garbage
I know all of these complaints are supposed to be app-related, and I have no shortage of those (the menu items are never correct or updated, it’s user-unfriendly etc). But the way Sodexo really screws us over is entering into lucrative long-term contracts with our universities to feed students unhealthy, poorly made food. My school has a 2 year dorm requirement, and as a result of my meal plan I had perpetual stomach pain for my Freshman and Sophomore years. I’m just lucky to live off campus this year with a car to go grocery shopping.
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What Happened?
It was nearly immaculate a year ago, now it just seems negatively tinkered with and just neglected.
Awful
Needs some serious work I cant even confirm my location when I can literally see the kiwibot location across the street.
Chicken saladless Sandwhich
Well I wanted to try this app since it seemed useful. Didn't check reviews first. That was a mistake.
Made a sandwich from our workplace shop, ordered chicken salad, cheese, a couple veggies, and Mayo. Toasted.
And I tried to check out and it wouldn't let me. Because I didn't select toasted or not. Ok, that's fine. I check the box and try again. Please select: toast level. Ok. Fine. I add it to cart. Work fine, I check out and get my sandwich a half hour later.
We got cheese, veggies, Mayo, well toasted. The sandwhich looks great but a little flat. Why? No chicken salad. $6.88 for a sad flat pile of onions, olives, cheese, and mayonnaise.
Made a sandwich from our workplace shop, ordered chicken salad, cheese, a couple veggies, and Mayo. Toasted.
And I tried to check out and it wouldn't let me. Because I didn't select toasted or not. Ok, that's fine. I check the box and try again. Please select: toast level. Ok. Fine. I add it to cart. Work fine, I check out and get my sandwich a half hour later.
We got cheese, veggies, Mayo, well toasted. The sandwhich looks great but a little flat. Why? No chicken salad. $6.88 for a sad flat pile of onions, olives, cheese, and mayonnaise.
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Don’t waste your time
Hands down the worst app I am forced to work with. This was our hospital’s solution for food ordering overnight. Guess when they update the app? Overnight. It crashes constantly. It looks like orders aren’t going through but will double bill you at a minimum. Then you have to wait for a refund. There’s no way for the cafeteria to turn off options if we don’t have something. The app itself is hard to use. The auto-time feature is a headache because if you wait a minute to place the order you have to retime it.
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Wont load a payment
Everytime i try to add my debit card, it just closes the app, ive tried different cards
Great app idea but a failed result
I loved the idea of this app, extremely practical, however the flaws are serious:
I ordered twice and stood waiting for a long time after being charged, but no drinks, so I went and talked to cashier and showed them the receipts so they processed the orders. I could have saved an hour of my time by going straight to cashier from first place.
I ordered a muffin with drink but no muffin was there, so I asked, they were out, without notifying me to select another choice or refund the muffin.
I tried to order 2 coffees this morning, when checking out, I got server error, so I went back and checked out again, till finally the server worked. The result was my credit card was charged 5 times for the same order. I called to complain, no refund, credit for 2 transactions, which I care less about credit. Paying $50 for $10 coffee is a failure for me.
I ordered twice and stood waiting for a long time after being charged, but no drinks, so I went and talked to cashier and showed them the receipts so they processed the orders. I could have saved an hour of my time by going straight to cashier from first place.
I ordered a muffin with drink but no muffin was there, so I asked, they were out, without notifying me to select another choice or refund the muffin.
I tried to order 2 coffees this morning, when checking out, I got server error, so I went back and checked out again, till finally the server worked. The result was my credit card was charged 5 times for the same order. I called to complain, no refund, credit for 2 transactions, which I care less about credit. Paying $50 for $10 coffee is a failure for me.
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Trash
Bro I couldn’t even get past selecting the location, now imma starve. Smh
Doesn’t work
This app is just as bad as their food. It won’t let me look at menus or even just confirm my location. They need to go back to the drawing board and pay someone to develop the app the correct way.
Non functioning
It doesn’t even update at my school anymore so I don’t know what they’re serving, which totally defeats the purpose of the app.
Doesn’t work on iPhone 13
Well. That was pretty useless. Can’t go past the intro screen.
Logan Sanchez
This app is terrible, I order something and the message I get is “object reference not set to an instance of an object” no matter what I order, this is unsatisfactory, do not get the app, it’s horrible! -_-
It won’t order food & no menu
What is this app for?
Waste of time
Sodexo food is atrocious and overpriced. In addition, the only way to view my school’s menu is through this app. When I look at ANY of the dining options there is 0 information and the app is never updated. Downloading this app was a complete waste of time and Sodexo was the worst thing to ever happen to WVU
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Bite app
It needs to have a better update app for all the devices
Super unreliable app
This app literally never works when I have to go pay for food. Sometimes it just won’t open or it will say I need to update the app even though there is no update in the App Store.
Ordering
It is difficult to go through with ordering. The menu button doesn’t bring up options. When I clicked order, I accidentally touched the words on screen and it brought up ordering options. Directions should be clearer
Really reliable
My campus food provider told us to get this for the upcoming school year due to Covid rules and regulations! Also it is very convenient when because you can order and then come and pick up!
Be careful!!
I’ve been using this app at work for a few months. I noticed a few charges to my bank account that were not made by me, but were from the app. Someone was clearly able to get a hold of my info through this app. Unfortunately there’s no way to change your password within the app, which seems odd to me. Beware that this app is not very secure, and it’s difficult to change your info!
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