So cute!
Love this app so far, first day and seems to be helpful and motivating!
Happy with Robin!!
Just got the app and I think this will make a big difference for me!
Good logging is great!
The food logging part made it so easy to just explain what I ate and it be able to add to my log without me having to look it up myself and choose between all these options, it also gave me good insight and feedback into how my meal affected my body :)
Scam
Downloaded for five mins, cancelled immediately. I then had a payment taken out in February that I disputed and have had another payment for almost £60 taken out today- I have already said I do not want this app, it has been cancelled. Absolute scam
ai and refusal to cancel
I had an extremely frustrating experience trying to cancel Bitpal. It took two days to get my account canceled, and they only completed the cancellation after I told them I was going to contact my bank to stop any further charges.
Twice, I was told they “couldn’t find my account,” despite me providing the information needed to locate it. The entire process felt unnecessarily difficult for something that should have been a simple cancellation.
I was also disappointed to discover that their customer service appears to rely heavily on AI. Using AI itself isn’t necessarily a problem, but when you’re trying to resolve a billing or cancellation issue and the system repeatedly claims it can’t locate your account, it becomes incredibly frustrating. I wanted an actual person who could look into the problem and resolve it.
Customers should not have to spend two days going back and forth or threaten a bank dispute just to cancel a service. Based on my experience, I would not recommend Bitpal.
Twice, I was told they “couldn’t find my account,” despite me providing the information needed to locate it. The entire process felt unnecessarily difficult for something that should have been a simple cancellation.
I was also disappointed to discover that their customer service appears to rely heavily on AI. Using AI itself isn’t necessarily a problem, but when you’re trying to resolve a billing or cancellation issue and the system repeatedly claims it can’t locate your account, it becomes incredibly frustrating. I wanted an actual person who could look into the problem and resolve it.
Customers should not have to spend two days going back and forth or threaten a bank dispute just to cancel a service. Based on my experience, I would not recommend Bitpal.
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