Bitmoji User Reviews

Customer Experience

Positive experience21.2% of reviews
Neutral11.3% of reviews
Negative experience67.5% of reviews

~ Based on 1,560 written reviews from the US App Store.

What users say

Is Bitmoji Safe?

Bitmoji appears mostly safe based on user ratings. AppsHunter Safety Score for Bitmoji is 80/100.

This assessment is based on 107,759 user ratings, with an App Store average of 4/5.

Safety Analysis

74.0% of ratings point to a safe experience
8.4% of ratings suggest some concerns
17.6% of ratings point to a risky experience

~ Based on 107,759 App Store ratings for Bitmoji.

Is Bitmoji Legit?

Bitmoji appears to be a legitimate app. AppsHunter Legitimacy Score for Bitmoji is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Spoiled by changes

Bitmoji used to offer cute and semi realistic avatars. Recent updates have changed the appearance of the avatars to an extent that makes the avatars so weird as to be almost unusable.
I’m not sure what the developers think that they’re doing. I have seen this before where developers bring in change for changes sake, often instigated by the bean counters.
In any case I’m personally looking for better applications for my regular use. It’s a shame, but Bitmoji is no longer the great application of the past.
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Avatar change is HORRIBLE

You’re doing terrible, sweetie
For real though, why in the world did y’all mess up a great thing. Unless you change the avatars back to what they were, I’m done with Bitmoji. R.I.P.; cue the bugle for Taps 🪦

What happened

I also dislike this new version & the art. Much preferred the older style. Plus where have all the bitmoji’s gone? There’s hardly any, anymore. It’s very disappointing.

Sadness.

I really loved using this app before when the avatar was 2D. Now that it has been updated to a more 3D look I probably won’t be using it that much anymore. So sad. I miss the old version.

Update: I still don’t like the new version. It really makes it more difficult to make the avatar look like me. Since I posted my original review of the updates on this app, I have not really used it…at all. I keep checking to see if it has been returned to the 2D look but so far it hasn’t. I think I may just delete it because it seems as though the developers don’t care that there are a lot of people who are disappointed with the new look of the avatar.

Update 2: Still nothing from the developers despite all of the recent negative feedback and comments from users of this app. I guess the Bitmoji developers don’t care. App deleted. 👎

Update 3: I keep checking back in hope that the developers have changed their minds and returned to the 2D avatars but no luck. Too bad. ☹️
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Creepy

I opened this app up after using it years ago. My avatar looks like a s*xual predator. Wish I never updated it to 2005 3D

2D Avatars Were So Much Better!!

How can you use images from the original Bitmoji to advertise this app, then not even provided those to users?? Good grief, why can't the developers just listen to all the unhappy 1-star reviews. Users hate the new 3D look! I used to love this app, but the new 3D avatars look really creepy. Why not give users the option to stick with either option--the classic 2D version instead of forcing us with the ugly 3D update? I l LOVED the old Bitmoji, but this new one just isn’t it. Another huge frustration: why show the thumbnails with the old avatar images, then when you go to copy and paste one, it does the ole switcheroo and pastes the new ugly avatar! Also, Android users have had animated Bitmoji for years, yet iPhone users are still waiting for those in 2026. How is this feature still missing?? Finally, what’s up with the shrunken-down Bitmoji images when texting on iOS? The full-sized ones were so much more fun—bring them back! I was really a big fan previously, and I’d happily give it 5 stars if these issues were addressed. C’mon, developers—these new 3D avatars are just ugly and creepy. Listen to your audience and give us what we want. Nobody likes the app anymore!
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Won’t open

The app won’t even open up for me, I deleted it and re downloaded it and still nothing

Love it

I have used Bitmoji for years and love it

New Avatar Sucks

I used to love this app and used it regularly until they changed the avatars. So now I have to uninstall it because I hate the way the new avatar looks, just like FB.

Not good now

I had the perfect avatar and cannot replicate it

Why the change?

Old bitmojis have been totally removed. For a while I couldn’t choose my old ones. Now they only have the new ones and they look weird. I’m going to delete the app—no point in keeping it if I don’t like it and don’t want to use it. Totally disappointed

Miss the 2D!

My whole family used to use this app all the time for fun reaction stickers. Since the update all the characters look horrible and most of us no longer use it… A huge shame. I don’t know why there’s not an option to toggle between which style we would prefer.

Used to be fun

I used this app all the time when it was 2D. But how it looks now I rarely use it at all. Should be a choice to use either would be great. But it been some time since the change so I guess 2D is gone for good.

THE ULTIMATE CASH GRAB: DISGUSTING UPDATE 🤬🤡

I am so INCREDIBLY sick of looking at these creepy, disgusting 3D abominations. The original 2D avatars were clean and actually looked good, but you COMPLETELY ruined the app with this cheap, uncanny valley garbage. But what makes me GENUINELY FURIOUS is that you finally "listened" to the thousands of users begging for the 2D avatars back, only to lock the "Comic Bitmoji" style behind a monthly SNAPCHAT+ PAYWALL! Are you actually serious right now?? Charging a monthly subscription just to fix a garbage update that NO ONE ASKED FOR is pure, unadulterated greed. 🤡 And to make it even worse, it’s STILL NOT THE SAME as the original clean 2D designs! On top of that, you are literally charging REAL MONEY for digital clothes, shoes, and outfits?! NOT ONE SINGLE good outfit option is free anymore. It is completely pathetic that you are nickel-and-diming your users for a virtual wardrobe while keeping basic features hostage behind a subscription. 👎 Stop ignoring your community, stop being so money-hungry, and give everyone the ACTUAL original 2D avatars and normal clothes back completely free! Absolute joke of a company to say the least. 🗑️❌
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3d sucks

Miss the old 2d version… my wife and I saved some of the old ones as pictures and still use them but we both deleted the app. Crazy y’all still use the 2d as your app preview and on your website. Next level gaslighting!

Can’t stand the more digital / 3D images

They are so creepy I basically stopped using the app and just deleted it.

Bitmoji

I love this app so much so first they make you take a picture second you can edit and then all of emojis in the world. They’re so funny and like you can send them on Snapchat and iMessages it is so funny. It’s like well. It’s like I don’t really know, but like I don’t really know what saying speechless so yeah this is the best app in the world.
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Bring back the cartoon look

I’ve been waiting for them to at least give you a return to classic button so that you can go back to the actual cartoon look which was fun and looked somewhat normal. This new frankly, gross computer AI generated look is awful. I in fact have not used this program for over a year now since they did the update. I do check back periodically, hoping that they’re going to give me an option to go back to the classic hasn’t happened yet. I will keep checking with my fingers crossed, hoping that they will go back to normal. Enjoyed using these.
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ASuggestionForHair

You should change the hair treatment option to what sections of your hair that is dyed like your “money pieces” of the bottom half or the top half or a small chunk there are so many different styles PLEASEEEEEEEE

bitstrips

if u don’t bring back og bitstrips i will end my shi