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Facilitate seamless industrial maintenance collaboration with this mobile solution. Connect with experts globally via video, share messages and media, and analyze 3D models. It supports smart glasses for enhanced remote assistance.
✓Remote video sessions with experts
✓3D model analysis and annotation
✓Instant messaging with media exchange
✓Group chats for knowledge sharing
✓Smart glasses integration (AR/MR)
✓Service case history recall
✓SSL-encrypted data exchange
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What's New in bitnamic CONNECT
4.2.2
July 7, 2025
We are constantly working to improve our app. With the latest updates, we ensure greater stability and performance so that you can enjoy an even better user experience.
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FAQ
What is bitnamic CONNECT?
bitnamic CONNECT is a mobile application designed for industrial maintenance and service collaboration. It enables users to connect with experts remotely via video, share files, and analyze 3D models to resolve technical challenges efficiently.
Can bitnamic CONNECT be used with smart glasses?
Yes, bitnamic CONNECT is optimized for use with augmented reality and mixed reality smart glasses, including models from RealWear, Vuzix, and Microsoft HoloLens 1 & 2, enhancing remote assistance capabilities.
How does the Remote Maintenance feature work in bitnamic CONNECT?
The Remote Maintenance feature allows on-site technicians to connect with global experts through interactive video conferences. Users can utilize features like a laser pointer, annotations on snapshots, and screen sharing for clear communication.
Is bitnamic CONNECT suitable for complex component analysis?
Absolutely. The 3D Manager module within bitnamic CONNECT allows for easy explanation and analysis of complex components using uploaded 3D/CAD models, with tools for zooming, transparency, and annotations.
What are the messaging capabilities of bitnamic CONNECT?
The Instant Messenger provides asynchronous messaging and media exchange, similar to well-known services. It also supports group chats and displays user availability, facilitating quick troubleshooting and knowledge sharing.
Is my data secure with bitnamic CONNECT?
Yes, bitnamic CONNECT ensures data protection. The Instant Messenger uses SSL-encrypted data exchange, and the 3D Manager avoids storing data on the end device, ensuring GDPR compliance.
What devices are compatible with bitnamic CONNECT?
bitnamic CONNECT is available for iPhone, iPad, and iPod devices. It requires an internet connection for its features to function.
How often is bitnamic CONNECT updated?
The application was last updated on July 7, 2025, with version 4.2.2. This indicates a commitment to ongoing development and improvements for the service.
