Bitpie Universal Crypto Wallet User Reviews

Name: Bitpie Universal Crypto Wallet
Rating: 3.43869 (367 reviews)

Bitpie Universal Crypto Wallet

BITPIE HK LIMITED

🔧 Utilities

💰 Finance

What users say

Summarized from real user reviews of Bitpie Universal Crypto Wallet. Based on 367 reviews and a 3.4/5 average, it highlights the 3 positives and 3 negatives reviewers mention most about this Utilities app.

Positive things

🚀Fast and efficient
🔒Secure wallet
👍Generally good user experience

Negative things

🐛Frequent crashes and bugs
🔒Security concerns, users report funds being stolen
👎Poor customer support, unresponsive to user issues

Top reviews

Most Recent Highest Rated Lowest Rated

1

为什么进不去请升级你的客户端再继续使用该功能我卸妆又重新下就是最新功能啊

风景秀丽宜人且美丽动人

2 months ago

Response from developer

感謝您反饋這個問題，目前該問題已經修復。請您重新打開 App 後再嘗試使用即可正常進入。

盗u软件，谁下载谁后悔，

我是中国人，

被盗了717U

4 months ago

1

目前还可以，因为没有大额资金往来

校长的🍎

4 months ago

转不出来

让我开会员妈的 10u弄不出来大家小心

@不说123

4 months ago

Response from developer

您可将您的地址及相关情况发送给比特派的官方客服邮箱 service@bitpie.com ，客服人员将帮您分析可能的情况。除官方客服邮箱以外,任何其他方式联系您的声称是客服人员的都是骗子.

这个是真的吗

我下载的这个是真的吗

Snow9712

4 months ago

Response from developer

这个应用是真的bitpie钱包。

诈骗，有后台

诈骗app，在我本人不知情的情况下盗刷了我2500u，和骗子团伙作案，苹果商店的审核居然那么垃圾.这样的app都能放进来

被骗者abc

5 months ago

Response from developer

您提到的这种情况通常是下载过假钱包或者因其他方式泄漏了助记词，目前中国大陆区的 App Store 上都是假钱包（不只是比特派），其他区也有大量的假钱包，如果之前使用过假钱包就会导致被盗或被多签。您可将您的地址及相关情况发送给比特派的官方客服邮箱 service@bitpie.com ，客服人员将帮您分析可能的情况。除官方客服邮箱以外,任何其他方式联系您的声称是客服人员的都是骗子.

Untrustworthy

I watched them take out from my crypto, day by day reducing some percent from it. I monitored this wallet comparing the same amount on another wallet. They stylish take out of your money in bits. Over $4k gone

Jack satos

6 months ago

Response from developer

Based on how self-custody wallets work, this situation can only happen if your mnemonic phrase (seed phrase) has been leaked/compromised. If someone gets your mnemonic phrase, they can move assets from your wallet without any further permission. Please email us at service@bitpie.com as soon as possible. Our support team will help you analyze what likely happened and review possible exposure points.

被盗了

你的网络不行，我点了你app里的官网邮箱，结果被盗了

！哄孩子和

6 months ago

Response from developer

Wallet is restricted

感觉有点不靠谱。我昨天转账，今天就被冻结了。我不知道该去哪里解除冻结。客服也不回复我的邮件。感觉像个骗局。This feels a bit suspicious. I transferred money yesterday, and it's been frozen today. I don't know where to unfreeze it. Customer service isn't replying to my emails either. It feels like a scam.

威尼斯888

7 months ago

Response from developer

您提到的这种情况通常是下载到了假钱包或者因其他方式泄漏了助记词，目前中国大陆区的 App Store 上都是假钱包（不只是比特派），其他区也有大量的假钱包，如果之前使用了假钱包就会导致被盗或被多签。如果您已经向 service@bitpie.com 发送过邮件，请您耐心等待客服回复。由于邮件系统或邮箱策略原因，回复邮件有可能被误判进入垃圾邮箱，也请您一并检查。客服会按顺序逐一处理相关问题，请您理解并耐心等待。

垃圾平台

客服没人发邮箱也不回复
千万别用我已经呗盗了

比特派垃圾钱包

9 months ago

Response from developer

您提到的这种情况通常是下载到了假钱包或者因其他方式泄漏了助记词，目前中国大陆区的 App Store 上都是假钱包（不只是比特派），其他区也有大量的假钱包，如果之前使用了假钱包就会导致被盗或被多签。您可将您的地址及相关情况发送给比特派的官方客服邮箱 service@bitpie.com ，客服人员将帮您分析可能的情况。

垃圾

进不去网络错误让我联系支持

Johnson0719

9 months ago

Response from developer

非常抱歉让您遇到网络问题。这种情况通常与网络环境或临时缓存有关。请您尝试切换网络或重启手机。如果仍无法解决，麻烦您通过官方客服邮箱 service@bitpie.com 告诉我们您的手机型号和操作系统版本，这能帮助我们迅速解决问题。

手机时间错误是什么意思？

一打开就显示时间错误无法使用

波提乏

10 months ago

fake

Lose my money

Anhjohn tru

10 months ago

Response from developer

The situation you mentioned is usually due to downloading a fake wallet or leaking the mnemonic phrase through other means. Currently, all wallets on the App Store in mainland China are fake (not just Bitpie), and there are also a large number of fake wallets in other regions. If you previously used a fake wallet, it could have led to theft or unauthorized changes to your wallet permissions. You can send your address and relevant details to Bitpie's official customer service email at service@bitpie.com. The support team will help analyze issues.