Bitunix Reviews: Is It Legit?

Customer Experience

Positive experience64.1% of reviews
Neutral6.5% of reviews
Negative experience29.4% of reviews

~ Based on 248 written reviews from the US App Store.

What users say about Bitunix

Is Bitunix Safe?

Bitunix: Trade Crypto, Bitcoin appears safe based on user ratings. AppsHunter Safety Score for Bitunix is 92/100.

This assessment is based on 881 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.0% of ratings point to a safe experience
2.0% of ratings suggest some concerns
9.0% of ratings point to a risky experience

~ Based on 881 App Store ratings for Bitunix.

Is Bitunix Legit?

Bitunix: Trade Crypto, Bitcoin appears to be a legitimate app. AppsHunter Legitimacy Score for Bitunix is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Useful

One of the BEST

DONT USE IF YOUR FUNDS ARE SMALL

I had $155 in my account and was trading and it went negative $100. Bitunix automatically closed my trade and took my $55 and now it says I have $0.00 in my account! Why are you STEALING PEOPLES FUNDS!! Put the $55 back in my account and I’ll change my review!

Platform bug

BitUnx exchange claims to support Iranians and says we can trade on it, but its charts are constantly full of bugs and the trading prices are displayed with a delay. There's no point in using this exchange like this.

چارت مشکل دارد!!!

چه وضعیتیه چرا انقدر چارت بیتیونیکس مشکل داره حتی کلی عکس گرفتم برای پشتیبانی فرستادم میگه صبر کنید درست میشه!!!
اخه این چه جوابیه که میدید ۱۰ روزه هرکاری میکنم ارور میده چارت بالا نمیاد😡😡😡

مشکل فنی در چارت و کندی و شدو زدن

دیشب داشتم رو چارت بیتیونیکس پوزیشن باز میکردم که یهو روی یک کندل یک شدوی عجیب برام زد و حد ضرر من رو خیلی غیر عادی stop loss منو رد کرد و حتی قیمت به به اون قسمت حتی نرسیده بود فعال کرد و کلا لکویید شدم و بعدش طبق مقایسه هایی که با چارت های مختلف کردم همچین چیزی نبود حتی، اصلا پایدار نیست پلتفرم صرافی!!!!!!!
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Fake ada

Says 10k usdt reward but it nothing more than a marketing gimmick

Great App

Great Exchange

Thieves

These guys just take peoples money either in crypto form or in real form!
I wouldn’t be the least bit surprised if it’s identity theft as well because of all the documents I have to submit to activate my account whether or not they activate it at all!
Plus their app looks eerily like Cacino style.

Response from developer

Hi neyteriaurora124, we’re sorry to hear that your experience has left you feeling concerned and frustrated. We understand that issues involving your funds, account activation, and identity verification can be especially serious, and we certainly don’t want you to feel that your concerns are being overlooked. Regarding the documents requested during the verification process, KYC procedures are used to verify account ownership and help maintain account security and compliance. However, we understand that being asked to provide personal information can understandably raise questions about how that information is handled and why it is required. We would also like the opportunity to look into your concerns regarding your funds and account status rather than making assumptions about what may have happened. If you are experiencing a specific issue with a deposit, withdrawal, account activation, or verification process, please provide the relevant details through our official support channel so our team can review the case and assist you directly. We would also like the opportunity to look into your concerns regarding your funds and account status rather than making assumptions about what may have happened. If you are experiencing a specific issue with a deposit, withdrawal, account activation, or verification process, please provide the relevant details through our official support channel so our team can review the case and assist you directly you can do so through this link: https://support.bitunixpro.io/hc/requests/new.free

SCAM ALERT CANADA

NEVER DOWNLOAD

Response from developer

i Timetravel_0_0, thank you for taking the time to leave a review and share your feedback with us. We’re sorry to hear that your experience has led you to feel this way, and we take concerns such as this very seriously. We understand that issues involving funds, transactions, account access, or the overall trading experience can be particularly frustrating and concerning. We would appreciate the opportunity to better understand what happened and have our team review the specific circumstances behind your experience. If you encountered a particular issue or have a concern that you would like us to investigate, please submit a request through our Support Center here: https://support.bitunixpro.io/hc/requests/new.

Сеть

Проблема со сетью. Все время пишет проблема со сетью

Response from developer

Hi Ttiikkoomt, thank you so much for taking the time to leave a review and share your feedback with us. We truly appreciate you taking the time to share your experience, as your feedback helps us better understand our customers’ needs and identify areas where we can continue to improve. If you have any additional concerns, suggestions, or requests that you’d like our team to look into, you can also submit them directly through our Support Center here: https://support.bitunixpro.io/hc/requests/new

IPAD APPLICATION

Hello team, I have just started using this application on my iPad mini seven and I would say it’s not that much smooth or the interfaces literally not that much smooth as it is in iPhone. So I request you check it from you and make it more better version for iPad seven, so I can use it.

Response from developer

Hi Saini22ji, Thank you for taking the time to share your feedback! We’re sorry to hear that the experience on your iPad mini 7 hasn’t been as smooth as it is on iPhone. We appreciate you bringing this to our attention. We’ll look into the iPad experience and continue working on improving the interface and performance. Your feedback helps us make the app better for everyone. Thank you for your patience and support! Thanks for flagging this. To help us fix it faster, please submit the details (screenshots issues if possible) here: https://support.bitunixpro.io/hc/requests/new. We take this matter seriously.

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Put a permanent suspension on withdrawing my money. Stay away.

Great app

Highly recommend use this app every day to trade.

Update fail

The app was perfect before this latest update, super laggy and market buy & close isn’t the same. Bring back the old version please

Very greedy platform

There’s SO many little things they do on this platform to screw you out of fees and bonuses..other platforms aren’t near as bad

fraudsters

when i had this app it absolutely sucked. the app would not register my settings for my trades and one time led to me losing my entire bankroll. i have proof of everything and submitted the proof to the relevant authorities. terrible platform+they dont care

Thieves

Don’t under any circumstances send crypto to Bitunix because you will never get it back ever. You open claim do everything they ask and all they do is ask for more. I’m up to 80 emails just to get back my 2000 hbar I sent. Be very Leary of this company very shady.

Response from developer

Hi Topjimmy007, regarding this issue please contact our Customer Support team or email reviews@bitunix.com with your UID and a short summary so we can review and assist.

Happy with Bitunix

I’ve been using them for over a year now and have never had a single problem with anything, especially withdrawals

Response from developer

Hi Víctor, thank you for leaving a review. We appreciate you using Bitunix. If you ever need support or want to share suggestions, please contact our Customer Support team or email reviews@bitunix.com.

Last update makes it difficult to trade/unusable

Please revert back to the last version. The changes to the appositions tab under futures is awful. You added a click to actually get to the info you need (such as adding to your margin.) Then actually clicking the pencil to make changes to the margin is like throwing darts. When trading you need to make changes on the fly with speed. I no longer trust to use this app.
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Response from developer

Hi KnightFlyer, regarding this issue please contact our Customer Support team or email reviews@bitunix.com with your UID and a short summary so we can review and assist.

Update BAD

Old version was way easier to use,Only update I like is you got rid of the flash close button but now the new layout is terrible I have to look everything up now I can’t just hit the actual position to get there TERRIBLE FOR EASE OF USE