stuck
Complete Scam
Bugged
Scam
Response from developer
Hello player, please reach out to our customer service department at support@holdgaming.com to assist in resolving your issue - or just go right to the reviews to complain. Whatever is easiest for you.
One of my favorites...but
Response from developer
Hello player, please reach out to our customer support team at support@holdgaming.com - this address is not only accessible from the support channel in game but also our website and customer support portal.
Rigged
Response from developer
Hello player - not sure how the game can be rigged when you aren't playing against the house but another player. Perhaps you should practice a bit more?
Disaster
Response from developer
Hello player - "Unbalanced"? as in we give you too many free chips? You play against real people and not an algorithm designed to take drain your currencies like every other social casino game? Please, help us understand "unbalanced."
Fun+real cash=Blackjack Fire
Response from developer
Thanks for the glowing review, DanE562! We have more fun challenges and cash prize games coming out real soon. Stay tuned!
I got ripped off
Response from developer
Hello player, sorry to hear you are having issues. Please reach out to our customer support team at support@holdgaming.com and we can help you get this sorted.
Decent
Response from developer
Hello, you must be using an iPhone 6. We are working on a fix for this still, apologies for the delay here.
I enjoyed with this game
Response from developer
Thanks for the 5 stars, player and GOOD LUCK!
I love this game
Response from developer
Thanks Dommy30! How are you liking the instant cash payout games?
Spent a lot of time playing!
A (minorly annoying) bug is that if you complete a challenge round, you have to close the app and restart again to do anything. If you encounter that, that is your answer to it. (As I’m sure it will be addressed in the next patch.) Don’t give up on the game because of that.
I started out a skeptic, but now I’m a believer. 5 stars!
Response from developer
Update: thanks for updating your 2 star to 4 star and now 5 star rating. Would be interested in chatting about the bug you’re encountering. Feel free to reach out to support@holdgaming.com and we’ll get you taken care of. Thanks, Dude! Update: Player sent customer service request to wrong channel and was upset we didn’t get back to him after 6pm on a Friday (left complaint next day - Saturday - and I (CEO) personally replied on Sunday morning, Father’s Day.) Not sure what to do with that. In addition, player had outdated operating system which apparently was also our fault. Hi Dude, thanks for all two stars. Glad you were having fun before not being able to update - that's an Apple problem not an Us problem as we have no control of how they roll out to their servers. Good luck to you.
❤️
Age Verification can not do correct math
Game review
Response from developer
Thanks for the 5 stars, Ice Goddess! If you have any questions, feel free to reach out to us at support@holdgaming.com
Winning
Response from developer
Thanks Chef!
Extremely rigged game - still fun
Response from developer
Hello, is it “rigged” because you are losing? All Challenges are head to head with real players. If you suspect that other players are cheating, please reach out to us at support@holdgaming.com instead of making categorically false accusations in an open forum.
Just a suggestion
Response from developer
Thanks for the feedback and suggestion, Player! We will take it under advisement. In the interim, feel free to reach out directly to our support team at support@holdgaming.com for any other feedback.
Great game
Response from developer
Thanks, Faubricia! We’re big fans too :)
