Blackjack Pizza User Reviews

Blackjack Pizza
Blackjack Pizza
Askar Management Group, LLC

Customer Experience

Positive experience41.5% of reviews
Neutral17.0% of reviews
Negative experience41.5% of reviews

~ Based on 94 written reviews from the US App Store.

What users say

Is Blackjack Pizza Safe?

Blackjack Pizza appears safe based on user ratings. AppsHunter Safety Score for Blackjack Pizza is 86/100.

This assessment is based on 827 user ratings, with an App Store average of 4.3/5.

Safety Analysis

83.1% of ratings point to a safe experience
4.2% of ratings suggest some concerns
12.7% of ratings point to a risky experience

~ Based on 827 App Store ratings for Blackjack Pizza.

Is Blackjack Pizza Legit?

Blackjack Pizza appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Blackjack Pizza is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Credit card page access is broken

Cannot delete old cards or even get to the screen. Sucks

Annoying/ cant checkout

No Apple Pay.
Error code 500 at checkout constantly. Have not been able to order on app at all lately!
Going back clears info and you have to enter a location again.
Overall not as user friendly as most pizza apps.
Stupid apps cost you a lot of business- please update this.

Annoying

No Apple Pay.
Going back clears info and you have to enter a location again.
Overall not as user friendly as most pizza apps.
Stupid apps cost you business- update this.

You should be ashamed of this app

Absolutely trash app, cant even change phone number, clanky useless pos

Does not work

Unfortunately, the app hasn’t worked correctly in some time. Once I get to payment, I receive an error message. I have uninstalled and reinstalled, yet it still doesn’t work.

Fix the payment portal

You must not want money, because every time I try to pay you give me an error saying the payment errored out, or the card is already on file,

Broken

Can’t update credit card info

Bugs

The app works great the only downside is you can never see your previous order. It shows them in your list but once you click on one it says order not available anymore

Good enough except…

The app is mostly good enough but adding information and blocking copy/paste is dumb. STOP blocking the paste feature when I want to add credit cards. I chose cash instead, next time I just won’t order at all. Dominoes already lost my order because their app reset everything which was worse. Seriously people, if you make it complicated to add payment info I’ll just go somewhere else.
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Faulty

Your amazing automated system sent me a link that I can’t even open to verify my email. Immediately deleted the app. Try harder and do your only job.

App doesn’t work well at all

Hard to see. Unresponsive on iPhone. Yuck!

Check the deal pricing

Love the app and being able to see what I ordered and not have to bug the guys and gals busy making the pizza.

With that said, check the coupon prices as I’ve seen many deals that just tack on an extra $3 and think you won’t see it at checkout. Yeah, I’m talking to you location BJCO020 with the Blackjack Favorite for $17.99 that never appears correct.

Luckily they honor it in the store but there I am again bugging people.
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One lil issue

All is fine, smooth process; like any other pizza app. But why is there no tracker? I should be able to see the progress of my ZA. This is NOT the Stone Age, just add a progress tracker for crying out loud!!

Literally unusable

I chose the type of crust, then after selecting 1 type of sauce I get an error saying I can’t choose more than two options on the sauce screen.

When I try the website from my phone, the logo covers the login dialog box, so also unusable.

Not easy

Complicated app, password reset email doesn’t work??? Link is inactive

Fine if you pay cash

The ordering part of the app works well enough, but the credit card payment system is COMPLETELY broken and has been for years. If you’re adding a new card, it works fine. However if you attempt to use that card again in the future, it’s simply gives you an error code to select a mode of payment. If you attempt to re-enter that card information it also gives you an error saying that that card has already been entered. Attempting to view your saved cards under your profile also gives you an error. So if you want to pay by credit card you’ll need to enter a brand new card every time you place an order. As of this writing there have been several updates with “bug fixes“, but apparently fixing the credit card system isn’t one of them.
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Not Open….Again

Just as my title indicates, my normal Black Jack is closed again.
I do go to another place where I will just go and stop looking here altogether.

Broken app

App worked for a few orders and now won’t let me select an address and crashes. Website has a similar issue. Been an issue for about a month on both ends. On the plus side, I found new places to order from that work.

Dated app that needs an update!

Not sure why it doesn’t have it already, but this app needs Apple Pay. C’mon. It’s 2022. I’m not going to put my credit card into a Blackjack app account where I don’t know what kind of security it entails, where meanwhile Apple puts in billions of dollars a year in app security, so why not leverage that and put the burden of tech and liability on Apple and their unlimited resources? Online payment has already been securely built into the os since 2014 (almost a decade ago), so why not use that feature instead of the old-school internet way?

It would be nice, too, if it showed the status of the order and where the driver is, but ya know, that’s new tech that was introduced years ago, so it’s too new for Blackjack. It’d be icing on the cake and nice for a new full app launch, but it’s not an emergency (though in a couple years, it will show its age and will be a priority).

No Apple Pay is a big problem, though, that makes me dread ordering through the app. Payments are a breeze with Apple Pay, from the consumers’ experience.
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Need a tip option

I downloaded this because I could not order online. It went great but I couldn’t add a tip for the driver, not even an option. They need to update this in order to tip, I’ll stick to calling my orders in.