Blackmagic Videohub Reviews: Is It Legit?

Customer Experience

Positive experience32.4% of reviews
Neutral5.9% of reviews
Negative experience61.8% of reviews

~ Based on 34 written reviews from the US App Store.

Is Blackmagic Videohub Safe?

Blackmagic Videohub has mixed safety signals based on user ratings. AppsHunter Safety Score for Blackmagic Videohub is 60/100.

This assessment is based on 38 user ratings, with an App Store average of 2.7/5.

Safety Analysis

39.5% of ratings point to a safe experience
7.9% of ratings suggest some concerns
52.6% of ratings point to a risky experience

~ Based on 38 App Store ratings for Blackmagic Videohub.

Is Blackmagic Videohub Legit?

Blackmagic Videohub appears to be a legitimate app. AppsHunter Legitimacy Score for Blackmagic Videohub is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Non Funtional

The app just simply does not work. New OS on the ipad, open network, and new 20x20 hub. It will only connect the first time after a reboot. And it does not show all the outputs still. Then once you disconnect or try to make some changes in the app it closes and never reconnects until you reboot. Please get us an app that works.
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Works in 2026

This app does work and provides basic switching functionality, it’s a shame it’s not been updated or developed for many years. Come on Blackmagic Design refresh the app

No longer working

This app appears to be no longer supported. It won’t discover/connect to Videohub devices on local networks. Please update!

Not updated in many years

This app is out of date by many years and not useable.

一部しか表示されません

おそらく2ページ目になるとソース/デスティネーション共に表示されないバグがあります。ざっと調べたところ10年近く前から放置されているバグで、かつ海外のフォーラムを見ると開発をアウトソーシングしているので対応できないとブラックマジック社のスタッフが自ら語っているあたりまだまだ解決は遠いと思われます。便利なだけに勿体無いですね。
接続先が少ない環境なら特に問題はないかと思いますが、少なくともデスティネーション側が9系統以上ある環境だとまともに運用するのは厳しいでしょう。

Only 8 Outputs Available :-(

Functionally this is a great app, but the bottom row where the Outputs are, only has 8 slots. You can swipe to get another 8, but the buttons are blank. Using this with a 40x40 Videohub is a bummer because you can only access 8 of the 40 outputs!

It's pretty great functionality for the first 8 outputs. Easy navigation and settings. Being able to walk around on set with an iPad and route signal is fantastic. But you can really only use it for 20% of the Videohub's capability.

If I could access all 40 outputs, I'd give this a 5 star, 100% rating, but math is forcing me to give it a rating more appropriate to what it delivers.
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Bom

Não é como a antiga régua de path. Se deseja distribuir 1 canal para para todas as saídas, assim o faz. O path não multiplica as entradas.

20×20でボタンが表示されない

20×20の場合余計なボタンが表示され、必要なボタンが表示されない状態が続いているのですが、このまま直さないのでしょうか?

Doesnt work with 20x20

If you have the 20x20 Videohub, this app will not work for you. I have had no luck with any of my 20x20 video hub routers and using this app

Does not work with iOS 12 or 13

Come on, guys. It should not be up to the customer to develop a control app and keep it up to date. So far the videoHub is not proving to function as expected, especially when it comes to the controls.
This app loads a bunch of blank tiles with no settings or setup options to get connected to a videoHub.
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Update this embarrassing app

The fact that I can spend so much money on a current hardware only to have the iOS software be years behind is so embarrassing for black magic. Black magic even advertises this as a feature of the smart Videohub on their website, yet it doesn’t even work with the current hardware. Should have bought AJA! BMD you better respond to me and work towards a fix, or lose countless thousands of dollars in future sales to me.
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One Star is too much :-(

That App only gives access to the first eight outputs. Logos are not displayed at the app. Switching is some kind of lottery.

The very best: Since 2016 nobody at BMW feels responsible for giving any answer.

Smart Videohub Not Fully Functional

I can only see the first 8 outputs in my 20x20. Lots of inputs and outouts are displayed that don’t seem to be relevant.

No Support - Revised

Update: Blackmagic updated the app to support the new iOS. We are now able to get all of our pads updated and still running smooth.

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App hasn't been updated since 2011. IOS 11 won't run 32-bit apps, and Blackmagic says they don't have plans to update.

We use iPads all over our facility to interface our Videohub router. Now we won't be able to update the iPads moving forward to patch security vulnerabilities.
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Still no support for 20x20

I was excited to see an update for iOS11, however the app still doesn’t fully support the 20x20 VideoHub rendering it useless for me.

The app will communicate with my 20x20 but won’t allow me to access more than 8 of my 20 outputs. ¯\_(ツ)_/¯

Thankfully the MacOS app seems to to,work, but getting the iOS app working as intended would be a huge timesaver for me.
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THANK YOU FOR UPDATING!!

The only thing I would recommend is a way to share or sync layout configurations

Ugly and unusable

Only shows the first 8 destinations.

No way to set/change the router IP from within the app.

Graphics haven’t been updated for retina screens. Those have only been out what, 5+ years?

I was excited about the recent update but it appears to be a zero effort release and the app is still garbage.

WONT WORK WITH IOS 11

The app won’t works if you use iOS 11. They need to update ASAP

Videohub

Not compatible with IOS 11

Update for IOS 11

Great app but I can’t use it anymore until they update to iOS 11