Help me
Response from developer
Hi, thanks for reaching out. We are very sorry to hear about this mix-up and understand how frustrating it is. We want to investigate this immediately and help you find a solution. Please contact us directly at support@kanatom.com or through the App Settings by selecting Contact. Our team will look into your account details and provide you with the necessary guidance and information to assist with your cancellation and refund request. We are committed to helping you resolve this as quickly as possible. Best regards, Support Team
Straightforward authenticator
Response from developer
Hi, thanks for reaching out! We are so glad to hear your feedback. Providing a clear and reliable security tool is our top priority, and your insights are very much appreciated by our team. If you ever have any questions as you continue to use the app or if there is anything we can assist you with, please feel free to contact us directly at support@kanatom.com or through the App Settings by selecting Contact. We are happy to have you with us. Best regards, Support Team
Bank app
Response from developer
Hi, thanks for reaching out! Your positive feedback truly encourages our team to keep working hard and improving our services. If you ever have any questions, suggestions for new features, or need assistance in the future, please feel free to reach out to us directly at support@kanatom.com or via App Settings > Contact. Best regards, Support Team
Violeta Ivascu
Response from developer
Hi Alice, thanks for the high rating for us! Your feedback and support mean a lot to our team and help us continue to grow. If you have any suggestions for future features or need any assistance down the road, please feel free to reach out to us directly at support@kanatom.com or via App Settings > Contact. Best regards, Support Team
Great
Chat gpt
Waste of time
Response from developer
Hi, thanks for sharing your thoughts! We are truly sorry to hear that our app didn't meet your expectations. Please contact us directly at support@kanatom.com or via App Settings > Contact, and let us know specifically what difficulties you are encountering so we can assist you. Your feedback regarding the functionality of our app is incredibly valuable and helps us improve our service for everyone. Looking forward to hearing from you! Best regards, Support Team
Chaturbate
Response from developer
Hi, thanks for sharing your feedback! We are absolutely thrilled to hear that you're having such a great experience! Knowing that our tools are making a positive difference for you is exactly why we do what we do. If you ever have suggestions for new features or need any assistance, please don't hesitate to reach out to us at support@kanatom.com or via App Settings > Contact. Best regards, Support Team
Secure
Response from developer
Hi, thanks for your feedback! We are thrilled to hear that you find our app to be a secure choice for your needs. Providing a safe and reliable environment for our users is a top priority for us. If you have any suggestions on how we can continue to enhance your experience, please contact us directly at support@kanatom.com or via App Settings > Contact. We would love to hear from you! Best regards, Support Team
Useful for 2-Factor Security
Response from developer
Hi, thank you so much for the positive feedback! We are thrilled to hear that the app has been a practical and reliable addition to your security setup. It is great to know that you appreciate the support for common services and the backup options we provide to keep your codes safe. Protecting your digital security is our top priority. If you have any suggestions on how we can make our security features even better for you, please contact us directly at support@kanatom.com or via App Settings > Contact. We would love to hear your thoughts! Best regards, Support Team
.
Response from developer
Hi, thank you for contacting us! We understand how this can be upsetting, and we bring our apologies. Please let us investigate the situation that happened, and assist you regarding the refund. For this, please reach out to us at support@kanatom.com or via App Settings > Contact. Best regards, Support Team
Blaze with
Response from developer
Hi, thanks for sharing your experience! It's wonderful to hear that you find the app easy to use and effective! Your appreciation means a lot to us! If you have any more questions, feel free to contact us at support@kanatom.com or via App Settings > Contact. Best regards, Support Team
Mr
Response from developer
Hi, thanks for taking the time to provide feedback. Your thoughts are important to us. If you have any questions or need assistance, please contact us at support@kanatom.com or via App Settings > Contact. Best regards, Support Team
Scammers
Response from developer
Hi, thanks for reaching out to us! We are sincerely sorry for the situation that happened. In order to let us investigate your issue and help you with a refund in case you have been charged, please contact us at support@kanatom.com or via App Settings > Contact. We will be more than happy to assist you! Best regards, Support Team
Don’t even know how I got this
Response from developer
Hi, thanks for reaching out! We sincerely apologize for the frustration and confusion you are experiencing regarding the charge and the app itself. Our app is used to protect your accounts by setting up two-factor authentication (2FA). Here is a brief guide on how to set it up for reliable security: Please note that you should log in to the account/service you want to secure and go to its security settings. Then, it is needed to enable 2FA and choose the option to use an authenticator app. Once you choose it, you should see a QR code or receive a manual setup key. When you have the setup key, it is needed to open our authenticator app, click on “Add 2FA Code,” and scan the QR code or paste the key. We would also be happy to assist you with your refund request. Please contact us at support@kanatom.com or via App Settings > Contact. Looking forward to hearing from you! Best regards, Support Team
Request for refund
The reason i want the refund is because it was accidentally subscribed without my knowledge and permission
REQUEST REFUND
Gochi54
Response from developer
Hi, thanks for review! We're sorry, but we don't quite understand it. If you have a question or are facing an issue with the app, please contact our support team with more details via the app's settings and include "App Store Review" in the email subject. We'll assist promptly. Best regards, the Authenticator Team
please
Information only in German
Response from developer
Hi, thanks for your review! We appreciate your feedback and understand the importance of having access to the English version. We will highly appreciate if you contact our support team via the app's settings and include "App Store Review" in the email subject line and confirm about the default language of your device. Your response will help us to further investigate this issue. Sincerely, the Authenticator Team
