Use to Love the app
Response from developer
Thanks for your feedback, and we’re very sorry for the frustration. We’ve fixed the issue in the latest version. Please update the app, then log out and log back in. That should resolve the problem for most users. If the issue still continues, please contact us at developer@identiqinfotech.com and we’ll help you directly.
Won’t Open After Last 3 Bug Fixes
Response from developer
We’re sorry for the trouble, and thank you for reporting this. The issue has been fixed in the latest version. Please update the app, then log out and log back in. That should resolve it. If the problem still persists, please email us at developer@identiqinfotech.com and we’ll assist you directly.
Data
Response from developer
Hi! We understand your concern. The app recently switched to a paid model so we can continue improving features and maintaining the service. You can still use the basic features for free, and premium is optional. If you have any questions, we’re always here to help!
Scam
All data lost
App is terrible.
Updated wiped 4 years of data.
Response from developer
We’re very sorry for the issue. It has been fixed in the latest version. Please update the app, then log out and log back in. If the issue still persists, please contact us at developer@identiqinfotech.com and we’ll help you directly.
Blood Glucose
Lost data
I lost 3 months of data.
It worked great until that happened
Response from developer
We’re very sorry for the issue. It has been fixed in the latest version. Please update the app, then log out and log back in. If the issue still persists, please contact us at developer@identiqinfotech.com and we’ll help you directly.
Major Bug
Nice app but…
So is someone monitoring this app? Or is it useless?
I had a question on the app there’s a white circle that goes down as you log, when it totally disappears what does that mean? Will you be charging for this app soon?
Response from developer
We’re very sorry for the issue. It has been fixed in the latest version. Please update the app, then log out and log back in. If the issue still persists, please contact us at developer@identiqinfotech.com and we’ll help you directly.
Health history
Response from developer
Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com
Why require Apple or Google account, no privacy
Very Helpful!
Response from developer
Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com
Simple, concise, useful
Response from developer
Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com
Relief
Response from developer
Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com
Graph features
Response from developer
Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com
I’m able to put in past dates & times
Response from developer
Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com
It works well and is a useful aid
I set reminders for myself and add notes as well it’s helped stabilise my spikes
I’ve been using it for a while now and live the graphic display to show me how well I’ve done
