Blood Sugar Tracker & Logbook User Reviews

What users say

Top reviews

Use to Love the app

Use to love this app, but they started messing with it doing updates and caused me to loose all my information, then updated again last month and now it will not open at all 🥵

Response from developer

Thanks for your feedback, and we’re very sorry for the frustration. We’ve fixed the issue in the latest version. Please update the app, then log out and log back in. That should resolve the problem for most users. If the issue still continues, please contact us at developer@identiqinfotech.com and we’ll help you directly.

Won’t Open After Last 3 Bug Fixes

I used to use this daily and it was fairly intuitive. Now, after the last 3 updates, it won’t open.

Response from developer

We’re sorry for the trouble, and thank you for reporting this. The issue has been fixed in the latest version. Please update the app, then log out and log back in. That should resolve it. If the problem still persists, please email us at developer@identiqinfotech.com and we’ll assist you directly.

Data

The app has changed now you can only add 2 glucose reading per day without premium app.

Response from developer

Hi! We understand your concern. The app recently switched to a paid model so we can continue improving features and maintaining the service. You can still use the basic features for free, and premium is optional. If you have any questions, we’re always here to help!

Scam

La Nueva versión del app es pésima tiene una cantidad de anuncios que cada vez que usas el programa salen anuncios hasta de un minuto que tienes que mirar y uno de esos me quería cobrar $149 por un servicio el app se congeló y tuve que borrar el app no lo recomiendo para hacer mis mediciones usaré otro medio
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All data lost

App was working great, until the updated and I lost all my data , I was keeping track due to diabetes and was great to review with doctor. Unfortunately all that’s gone and support have offered very little help apart from asking me today the app which was already the latest and re login , tried all of this and now have no data. Lost trust in this and could not recomend to anyone
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App is terrible.

Keeps locking up.

Updated wiped 4 years of data.

4 years of twice a day readings BP, Blood Glucose, Heart Rate, Developer couldn’t get my data back. Do not trust this App. Data was use by the VA Hospital to track my health. They are going to stop recommending app

Response from developer

We’re very sorry for the issue. It has been fixed in the latest version. Please update the app, then log out and log back in. If the issue still persists, please contact us at developer@identiqinfotech.com and we’ll help you directly.

Blood Glucose

This app looks like like a really good app, however l got it to monitor my glucose and l have never found it, but yet l see numbers like l did.

Lost data

I had updated all my readings then all was lost with no way to recover.
I lost 3 months of data.
It worked great until that happened

Response from developer

We’re very sorry for the issue. It has been fixed in the latest version. Please update the app, then log out and log back in. If the issue still persists, please contact us at developer@identiqinfotech.com and we’ll help you directly.

Major Bug

Tried to contact developer but to no avail. There is a bug that once you have saved the Blood Sugar level, if you go back into the record it shows some spurious data rather than the actual figure that shows in the summary. If you then change it back to the right reading when you go to the summery it gives you a figure below 0.5 and that is then displayed on the graph and the only way to fix it is to delete the record and re-input it but if it is now out of sequence the summary doesn’t re-order the records
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Nice app but…

Went to send an email from the app and it said was not deliverable as the domain no longer exists??
So is someone monitoring this app? Or is it useless?
I had a question on the app there’s a white circle that goes down as you log, when it totally disappears what does that mean? Will you be charging for this app soon?
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Response from developer

We’re very sorry for the issue. It has been fixed in the latest version. Please update the app, then log out and log back in. If the issue still persists, please contact us at developer@identiqinfotech.com and we’ll help you directly.

Health history

Great for looking back and checking changes

Response from developer

Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com

Why require Apple or Google account, no privacy

Requires association with Apple or Google account. No privacy despite claim to not collect data. Beware of this type of privacy invasion with any app.

Very Helpful!

Reminders, different categories of instances.

Response from developer

Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com

Simple, concise, useful

I like this. It's quick and simple. I esp like that I can print off my results so I can give them to the doctor for my chart. Would love to have the results upload to my iHealth or LoseIt! app but other than that this is a very nice app.

Response from developer

Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com

Relief

I was just diagnosed as diegetic and this app has helped me track my sugar levels and made a stressful situation less stressful. Almost manageable.

Response from developer

Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com

Graph features

It would be great to include an acceptable (adjustable by the user) range for measurements. Then graph readings in good range in green and out of range in red. Graphs should give information in a glance but without the difference the observer must analyze the data and it defeats the point of graphing.
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Response from developer

Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com

I’m able to put in past dates & times

Love this app. Love the graphs. Months ago I couldn’t add a missed glucose level. I read the other comments which said the same. Last month or so it lets me add past dates. Just change the date & time & save in steps. Of course I have not gone back weeks & months. It’s perfect for me!

Response from developer

Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com

It works well and is a useful aid

Works well for me
I set reminders for myself and add notes as well it’s helped stabilise my spikes
I’ve been using it for a while now and live the graphic display to show me how well I’ve done

This app does everything it promises.

Both the weight and units work for me. I love the simplicity of the data capture and the dashboard format.