Really rated
I need to use taxis a lot. I have rarely had a problem with Blue Arrow.
There are some drivers I am lucky to have regularly who understand my disability and act accordingly. Thank you
There are some drivers I am lucky to have regularly who understand my disability and act accordingly. Thank you
Recommended but don’t rely on app confirmation. Expect a text to confirm.
First usage. Booked on app late at night for next day. But kept saying no cars available, so gave up. Woke next morning finding a text confirming my booking! Very confusing. Telephoned office to confirm ok.
Driver turned up on time, very helpful and friendly. He said app needed updating, as few ‘issues’. Cannot pay in advance on app, which I wanted to do. Driver accepts card payment, but prefers cash saying his card reader doesn’t always work well. Probably signal, but all in all. With text confirmation and taxi on time and helpful. I would recommend and definitely use again. Thanks
Driver turned up on time, very helpful and friendly. He said app needed updating, as few ‘issues’. Cannot pay in advance on app, which I wanted to do. Driver accepts card payment, but prefers cash saying his card reader doesn’t always work well. Probably signal, but all in all. With text confirmation and taxi on time and helpful. I would recommend and definitely use again. Thanks
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Unable to use app since new update
App was good until the new update. All it comes up with now is “no available cars in the area” every time I try and book through the app.
Blue Arrow Excellent Service
My sister and I booked a journey to the South Coast and the return journey at the same time for a few days later. From start to finish we received nothing but exceptional service. The taxi for both journeys was absolutely spot on time and we were kept updated as to how long they would arrive for us. For both journeys we had a fantastic driver (Zsusanna), who was polite, cheerful and knowledgeable and was happy to chat with us. The price point was very reasonable. I have only praise for Blue Arrow, we had incredible service for which we are very thankful and happy about
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