App is broken
For several days now when I launch the app I just get a message that says unable to connect due to maintenance. I like the bank but I need a functioning app. When will this get fixed?
Response from developer
Thanks for reaching out. We perform brief maintenance to improve the app and ensure the best possible experience for our customers. The app should be functioning as expected, so please try again. If you’re still having issues, our Customer Support team is here to help at 888-931-BLUE.
Face ID doesn’t work
Very easy to use but Face ID never works when logging in
Only 4 stars
I would give it 5 Stars but 3 times this month I couldn’t get into acoonts to make bill payments. I kept getting error notices. But it’s great when the app,works
Great bank
These ease of access is major factor as to why I gave this back 5 stars. I also like the 2 step verification process .
Great Bank ✈️
🎸🏂❄️
App need a lot of improvements.
Temporary passcodes every single log in after face recognition? Like Reallyyyyyyyyyyyy? Bank is too good to deserve such a disappointing and wack app.
Great
Perfect
Nicholas J Sileno
Everyone I met at the bank is so pleasant to help me and other customers. I use the Rutherford Union Ave Branch with the branch manager Michael Fox, Angel Conde,Jada Henry, Anna Ceka now at Hackensack Branch, Lisa Giarrussi now in Jersey City, Mike now at Glenrock, JoyHernandez via phone support and of course my retired friend Loretta Young who I know since she was a teller on Park Ave Branch Rutherford many many years ago. God Bless everyone and I hope I did not forget to recognize anyone. All great people 👍😊 Nicholas J Sileno a customer for probably more than 50 years
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I’m closing my account because of this app
I needed a savings account where I can conveniently check on my balance. It took three months for support to even figure out why I couldn’t sign in. Now that I can sign in, the app crashes and gives errors. I try and sign in online and that crashes as well. I’m going with a larger bank like TD or Lakeland.
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Deposit feature not working
Yea the deposit feature isn’t working just a white screen
Deposit check feature not working
As the title states, the deposit feature is not working.
Otherwise, the app has been great up until now. I use this and the BoA app frequently and Blue Bank is much easier to navigate.
Otherwise, the app has been great up until now. I use this and the BoA app frequently and Blue Bank is much easier to navigate.
On-the-go efficiency
The app works well and is easy to use.
Please update the design for iphone X design
Everything works fine and is fast, the format of the UI just needs to be updated to fit in iPhones with the notch.
Worst of All Other Banks
Totally not user friendly! Cannot get Tax Forms. Cannot get to find a person who knows how to use the website! As far as getting out the bugs, this site cannot even find them! No, I DO NOT RECOMMEND this site! O, and developer, go to practically any other bank website to learn how to make a site for Blue Foundry Bank! This one is a ZERO!
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I've been banking with Boiling Springs, now Blue Foundry for years. This app simply does not work. I update it everytime there's an update available, hoping it'll work, but alas all it does is give me a "loading" screen.
Recent update doesn’t work well
Until the recent update 4 days ago this app worked fine. Now I can’t “pay my bills” and that’s what I need it for. HELP!!! Please don’t make me change banks. Your I.T. guy couldn’t fix it. HELP Please!!!
Very clunky
Have been using this for about a week and is just clunky overall, not up to standards of other mobile banking apps. There’s no FaceID login, and the app doesn’t sync with Apples Keychain, so I need to manually enter my password each time. It also doesn’t recognize my device so needs to send me a text every time I log in. I can’t seem to find any settings to change those, which is quite frustrating.
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It’s just not helpful
I can’t ever access statements. It has no details about transactions beyond the last 2. It cannot seem to remember I have Touch ID to enter the app and the bill pay feature isn’t the best.
Overall, I’m not impressed.
Overall, I’m not impressed.
NO APPLE PAY?
Would give the app a better rating if I was able to use Apple Pay with this issuer
Update
I have been using the app for a while with my 6s and it worked great. Just upgraded to the XS and app does not have face recognition like all the other apps have. Please update soon
