Great burgers, app Fail
App wouldn’t complete my account setup. Online ordering on my phone was fine.
App leaves you wanting more
My local Bluemoon does half-price burgers on Wednesdays. The app does not reflect this. It would be really great if I could order a burger and have it show up the correct price through through the app and not have to call or walk to the store to order it and get the half-price burger pricing. The reason I have the app is because I don’t want to have to talk to anybody or wait in line.
Show more
Latest update: fail
Would not take my order- tried 3 Times, and then it said “timed out.”
But the worst: Blue Moon now charging for adding pickles, red onion, lettuce, and tomato. Have never, ever seen that.
But the worst: Blue Moon now charging for adding pickles, red onion, lettuce, and tomato. Have never, ever seen that.
Never again
Not as much the app as it is the restaurants handling of the app.
Placed my order for asap pickup via the app. Got to the restaurant and waited. I watched and listened as someone waited in line, ordered the EXACT same thing that I ordered. They get their order and 20 minutes later I get mine. Restaurants excuse was "they're busy." No excuse for this level of customer service in an area of town surrounded by a company who is customer obsessed.
My advice: skip the app and skip their line. Go to Sams Tavern and get a better sandwich faster from a friendlier, more competent staff.
Placed my order for asap pickup via the app. Got to the restaurant and waited. I watched and listened as someone waited in line, ordered the EXACT same thing that I ordered. They get their order and 20 minutes later I get mine. Restaurants excuse was "they're busy." No excuse for this level of customer service in an area of town surrounded by a company who is customer obsessed.
My advice: skip the app and skip their line. Go to Sams Tavern and get a better sandwich faster from a friendlier, more competent staff.
Show more
Uninstalled
Every time I've clicked on this the option is to order "Later". Never "Now". Even at 7:15 at night when they don't close until 9. What's the point of this app if I can't order from it? Done, goodbye ✌🏻️
