Connectivity issues
I purchased and have been using the S650-XT (my very first blueparrot headset). I’ve had nothing but trouble with connectivity to my phone. My headset powers off after every call and sometimes powers off randomly as well. I get so tired of missing calls because my headset powered off without me realizing it because there no warning when it does it. Then it sometimes takes several tries to get the “power on” “connected” messages. I wish I hadn’t wasted my money and just bought another black and gray like I had before. I’m more than disappointed but I’m stuck with it for now.
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Customer service
There no one to help
The app says I need to update but the download is with android I own an apple
No phone numbers set email couple weeks no reply
The app says I need to update but the download is with android I own an apple
No phone numbers set email couple weeks no reply
Owner
Need one where can turn it up so l can hear it good
Update problems
It keeps telling me to update my S650xt but when I try to it gets stuck at 4%
Headset
It keeps disconnecting from phone on its own
Trash app
App is full of bugs.
cuts off constantly
the headset mutes me arbitrarily and cuts the sound off constantly. i have to touch the wifi connect button to reconnect. i am at a loss as to how to love and use these headsets. the double ear piece never works correctly. only use it with one as a truck driver. i don't know how to make this thing shut off when not in use. drains my battery
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Useless as the devs of this app
Had this app for over 3 months now. With new 350 headset, still cannot connect headset to app.
Funny headset can connect to phone , and everything . But not this useless app.
Get f…. Bent . Trash company and trash app devs who can’t fix a dam line of code
Funny headset can connect to phone , and everything . But not this useless app.
Get f…. Bent . Trash company and trash app devs who can’t fix a dam line of code
Sound
I wish it was louder
Update this
So it does not connect to other devices unless chosen
On call can’t hear or speak
Drop calls .. a lot of bugs 650xt
Worst headset ever
I’m so tired of this headset constantly disconnecting since the day I bought it has never stayed connected. I have to put my hand over it just to stay Connect stand with my hand has to do with the connection issue
People Can’t hear me.
SMH
S650-XT Has a Serious Shutdown Issue
Title: S650-XT Has a Serious Shutdown Issue
I really like the sound quality and noise cancellation of the BlueParrott S650-XT, but there is a serious problem that needs to be fixed.
This is my SECOND S650-XT with the same issue. When I am listening to audio or using an app and an incoming phone call comes through, the headset can completely shut itself off. There is no “Power Off” announcement—it just dies. After that, the power button will not turn it back on. I have to plug the headset into a charger before it will turn on again, even when the battery still has plenty of charge.
I have updated to firmware 1.21, factory-reset the headset, forgotten and re-paired it with my iPhone, and the problem still happens.
After researching this, I found other S650-XT owners describing the SAME shutdown problem, including having to connect the charger before the headset will turn back on.
For a premium headset designed for professional drivers and phone calls, this should not be happening. BlueParrott needs to investigate and fix this issue.
I really like the sound quality and noise cancellation of the BlueParrott S650-XT, but there is a serious problem that needs to be fixed.
This is my SECOND S650-XT with the same issue. When I am listening to audio or using an app and an incoming phone call comes through, the headset can completely shut itself off. There is no “Power Off” announcement—it just dies. After that, the power button will not turn it back on. I have to plug the headset into a charger before it will turn on again, even when the battery still has plenty of charge.
I have updated to firmware 1.21, factory-reset the headset, forgotten and re-paired it with my iPhone, and the problem still happens.
After researching this, I found other S650-XT owners describing the SAME shutdown problem, including having to connect the charger before the headset will turn back on.
For a premium headset designed for professional drivers and phone calls, this should not be happening. BlueParrott needs to investigate and fix this issue.
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Good
Its works great no issues it updates fast and works real good it tells me the battery life and it tracks the location
Next to useless
While I was able to update firmware I cannot get the volume slider to work at all.
Virtual assistant is garbage.
Virtual assistant is garbage.
Can’t hear
Volume horrible
People keep saying they cannot hear me
Why do people keep saying they cannot hear me when I and I’m using your device and it’s kinda annoying you please help me fix this device or I promise you I will never buy again
One problem
I like it but sometimes it randomly hangs up is it just mine ?
App and device connectivity sucks
When my headset is already connected to my phone, when I am in the app, it still searches to connect and show the status of the device in the app. And at times it still doesn’t shows and give me the message that the app can’t connect to the headset and prompt me to move it closer or cut the headset on, but the headset is closer to the phone and actually connected to the device.
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