The headphones do not work properly
Response from developer
Hello jd314413 - Thank you for your review. We are very sorry to hear that you have experienced repeated connection issues and dropped calls with two headsets. We understand how frustrating—and concerning—it is to lose connection while driving and have to pull over to reconnect. Please contact our Support Team with your headset model, phone model, operating system version, and firmware version. We can investigate the issue and assist with troubleshooting or available service options.
Connectivity issues
Response from developer
Hello Kingsmen564 - Thank you for your review. We are sorry to hear about the ongoing connectivity and unexpected power-off issues with your BlueParrott S650-XT. We understand how frustrating it is to miss calls and repeatedly reconnect a headset you rely on. Please contact our Support Team at https://bit.ly/3JIzi9z with your phone model, operating system version, and headset firmware version. We can help investigate the issue and guide you through available troubleshooting or service options.
Customer service
The app says I need to update but the download is with android I own an apple
No phone numbers set email couple weeks no reply
Owner
Update problems
Headset
Trash app
cuts off constantly
Useless as the devs of this app
Funny headset can connect to phone , and everything . But not this useless app.
Get f…. Bent . Trash company and trash app devs who can’t fix a dam line of code
Sound
Update this
On call can’t hear or speak
Worst headset ever
People Can’t hear me.
S650-XT Has a Serious Shutdown Issue
I really like the sound quality and noise cancellation of the BlueParrott S650-XT, but there is a serious problem that needs to be fixed.
This is my SECOND S650-XT with the same issue. When I am listening to audio or using an app and an incoming phone call comes through, the headset can completely shut itself off. There is no “Power Off” announcement—it just dies. After that, the power button will not turn it back on. I have to plug the headset into a charger before it will turn on again, even when the battery still has plenty of charge.
I have updated to firmware 1.21, factory-reset the headset, forgotten and re-paired it with my iPhone, and the problem still happens.
After researching this, I found other S650-XT owners describing the SAME shutdown problem, including having to connect the charger before the headset will turn back on.
For a premium headset designed for professional drivers and phone calls, this should not be happening. BlueParrott needs to investigate and fix this issue.
Response from developer
Hello Skinnedkon - Thank you for posting your review. We are very sorry to hear about the experience you are having with your BlueParrott S650-XT headset. For the best possible assistance, please contact our Support Team directly. You can find our contact information on the BlueParrott website at https://bit.ly/3JIzi9z, and our team will be happy to assist you. We look forward to hearing from you. Thanks again!
Good
Next to useless
Virtual assistant is garbage.
