People Can’t hear me.
S650-XT Has a Serious Shutdown Issue
I really like the sound quality and noise cancellation of the BlueParrott S650-XT, but there is a serious problem that needs to be fixed.
This is my SECOND S650-XT with the same issue. When I am listening to audio or using an app and an incoming phone call comes through, the headset can completely shut itself off. There is no “Power Off” announcement—it just dies. After that, the power button will not turn it back on. I have to plug the headset into a charger before it will turn on again, even when the battery still has plenty of charge.
I have updated to firmware 1.21, factory-reset the headset, forgotten and re-paired it with my iPhone, and the problem still happens.
After researching this, I found other S650-XT owners describing the SAME shutdown problem, including having to connect the charger before the headset will turn back on.
For a premium headset designed for professional drivers and phone calls, this should not be happening. BlueParrott needs to investigate and fix this issue.
Good
Next to useless
Virtual assistant is garbage.
