BlueParrott User Reviews

Customer Experience

Positive experience18.0% of reviews
Neutral8.8% of reviews
Negative experience73.2% of reviews

~ Based on 239 written reviews from the US App Store.

What users say

Is BlueParrott Safe?

BlueParrott appears safe based on user ratings. AppsHunter Safety Score for BlueParrott is 90/100.

This assessment is based on 7,578 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.4% of ratings point to a safe experience
3.8% of ratings suggest some concerns
9.8% of ratings point to a risky experience

~ Based on 7,578 App Store ratings for BlueParrott.

Is BlueParrott Legit?

BlueParrott appears to be a legitimate app. AppsHunter Legitimacy Score for BlueParrott is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

People Can’t hear me.

SMH

S650-XT Has a Serious Shutdown Issue

Title: S650-XT Has a Serious Shutdown Issue

I really like the sound quality and noise cancellation of the BlueParrott S650-XT, but there is a serious problem that needs to be fixed.

This is my SECOND S650-XT with the same issue. When I am listening to audio or using an app and an incoming phone call comes through, the headset can completely shut itself off. There is no “Power Off” announcement—it just dies. After that, the power button will not turn it back on. I have to plug the headset into a charger before it will turn on again, even when the battery still has plenty of charge.

I have updated to firmware 1.21, factory-reset the headset, forgotten and re-paired it with my iPhone, and the problem still happens.

After researching this, I found other S650-XT owners describing the SAME shutdown problem, including having to connect the charger before the headset will turn back on.

For a premium headset designed for professional drivers and phone calls, this should not be happening. BlueParrott needs to investigate and fix this issue.
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Good

Its works great no issues it updates fast and works real good it tells me the battery life and it tracks the location

Next to useless

While I was able to update firmware I cannot get the volume slider to work at all.

Virtual assistant is garbage.

Can’t hear

Volume horrible

People keep saying they cannot hear me

Why do people keep saying they cannot hear me when I and I’m using your device and it’s kinda annoying you please help me fix this device or I promise you I will never buy again

One problem

I like it but sometimes it randomly hangs up is it just mine ?

App and device connectivity sucks

When my headset is already connected to my phone, when I am in the app, it still searches to connect and show the status of the device in the app. And at times it still doesn’t shows and give me the message that the app can’t connect to the headset and prompt me to move it closer or cut the headset on, but the headset is closer to the phone and actually connected to the device.
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Wow

Great product had it for years next one the same

Your headset sucks

Junk

Wouldn’t buy

Head phones suck

Junk

Dont buy

Useless

Pay $280 for a headset and an app that won’t connect to it so you can change the settings. Garbage. Ripoff.

Trash

This app is garbage, can’t find my headsets then it finds it goes back to searching again and again, 0 stars

Software sucks

Good headset, horrible iPhone app :(

350 headset

Nobody can hear me talk, the headset is a total disappointment for 200.00 not very happy

My B550-XT

The best Bluetooth money can buy

Won’t update the headset

As another reviewer stated, the app stays at 4% and doesn’t move past that point.

Good headset But…….

They don’t make it so you can update the firmware without a computer. Many of us truckers don’t have laptops with us on the road.

Horrible

This has been the worst Bluetooth headset I’ve ever had in my 20 years in trucking and the most expensive. Purchased 1 used ABs got so frustrated with it I just trashed it thinking maybe the seller got 1 over on me. I went and bought 1 brand new and this 1 is arguably worse. Dropped calls, sound just goes out while listening to music or watching videos online, randomly unsyncing after phone calls it’s just trash
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