BMC Companion App User Reviews

Name: BMC Companion App
Rating: 3.07692 (13 reviews)

BMC Companion App

BMC Switzerland AG

💪 Health & Fitness

⚽ Sports

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Good basic functionalities for now

The app is pretty simple but we’ll design and, so far, bug free. I understand many other features will be added in the future so I look forward to the updates.

Update 6/1/23
The app needs to evolve. Too many basic functionalities missing. What is even more frustrating is the inability to provide feedback and features request. Also please fix the contact us email links. They are not clickable and not selectable which means you have to remember the email to then type it in you mail app.
Also while we are at it, can you add a function to filter km/miles ridden within a certain time frame? I would love to be able to see how many I’m I did for the year/month etc. Strava doesn’t do that either so that’s an easy way to get ahead.

Update 01/06/26
Seems my account was simply deleted. Pathetic and frustrating

AmsterQ

6 months ago

Response from developer

Thank you very much for the great review. You are right - we have been working on the development of the BMC Companion App since its launch and will deliver the first new features soon.

Used to be great, now crashes

This app underwent a recent update and now no longer works. Black screen, doesn’t load. Pity, it was useful! iOS 18.6.2, iPhone 12 Pro Max.

Flennerz

9 months ago

Broken Auth

AgentJKV

10 months ago

My 2023 BMC is obsolete

I have a top of the range BMC SLR 01 One bike from 2023 that costs around $14,000. My fork was damaged in an accident. My surprise came when I went to the store in the USA and realized that there was no stock in all of the USA. Well, I said to myself: I'm going to write directly to BMC in Switzerland so that they can fix it for me. No, the answer was worse, that there weren't any in the world and that they didn't know when they were going to build more. I don't have an obsolete bike, at least that's what I thought. But it seems that for BMC our money and the trust we put in a brand and its support are worth very little. I have been very disappointed with the brand. I'll see how I solve my problem on my own, because for BMC my 2023 bike is already discontinued. They lost a customer 👍

Sergio Monsalve 1

a year ago

Good

The best

Mjl1966

a year ago

Response from developer

Thanks and we hope our Companion App increases your BMC riding experience.

Nicht mit Apple Watch

Leider kann die App nicht auf die Apple Watch zugreifen. Würde grundsätzlich schon Sinn machen.

BioBiker_1

2 years ago

Response from developer

Danke und nehmen wir als Feedback sehr gerne auf.

Excelente app

O app ficou muito legal!

Sempre quis poder acompanhar quantos Kms poderia rodar para fazer uma revisão das peças. Acredito que os alertas para troca ou manutenção dos componentes sejam baseados em informações do fabricante, como Shimano e Sram. Sugiro apenas que coloquem essa informação por peça. Se puderem cadastrar as peças desses fabricantes no app já com essa informação, seria sensacional.

Poderiam também oferecer conexões com outras marcas de ciclocomputadores, como o IGPSPORT.

No mais, parabéns!

fbvaler

2 years ago

Bad quality and service

I bought a brand new BMC URS LT TWO. From the very beginning the SRAM shifter was defect. Since weeks I try to get the warranty issue settled. BMC shifts all responsibility to the dealer, and SRAM service is not performing at all. Since two month I cannot enjoy my new bike in the great summer season. No fun, just trouble!

nero_as

2 years ago

Response from developer

Hi, sorry to hear this. I hope your warranty case has sucessfully solved. Your rating you posted here is not belonging to the App, so for us as developers not helpful at all.

Great companion app for my bike!

Love the Zwift, Strava and garmin integration with automatic mileage tracking and maintenance schedules!

Djll99

2 years ago

Application BMC

Trop géniale Plein de données sur le vélo Gère l’entretien Etc…

Pcde1

2 years ago

Response from developer

Merci beaucoup pour l'évaluation!

Great bike app

Very pleased with the support from BMC

Daryl_UK

3 years ago

Easy to use

Would be cool to have a feature to manually sync a special activity from an application like Strava because some times the BMC app is missing some activities for unknown reasons :(

Tonieau

3 years ago

Response from developer

Thank you for the feedback! This is a good idea which we will take on our request list.

Great app, poor quality

It would be a great application if wasn’t so buggy. Almost everything you try to do either doesn’t work or works from 3rd time. Even simple task like adding a comment to component doesn’t work - clears text after 2nd character entered.

lennygran

3 years ago

Response from developer

Thanks a lot for your feedback! You are right, the text entry was far from farless and has therefore been worked on for the last week. We will be releasing a new version early next week. Hopefully you will be able to test it again and be happy with a much smoother text box.

Sempre al top

Belle le bici
Bella l’app

Albt 59

3 years ago

Response from developer

Grazie mille!

Prima App aber noch mit Fehlern

Finde die App sinnvoll und gut. Habe meine Teammachine über den QR Code problemlos aufnehmen können. Aufgrund der guten Erfahrungen wollte ich auch meine anderen Räder aufnehmen. Meine Timemachine von 2015 bekomme ich nicht ins System und die App stürzt jedesmal ab, wenn ich versuche ein anderes Rad zu ändern oder zu löschen.

Frank_16

3 years ago

Response from developer

Danke für das konstruktive Feedback! Gerne würde ich Sie bitten, ab morgen erneut zu versuchen, die Timemachine von 2015 hinzuzufügen. Wir haben uns den Fehler angesehen und repariert. Falls Sie weiterhin Probleme haben, können wir auch gerne Ihren Fall spezifisch anschauen. Bitte melden Sie sich via Mail: support@bmc-companion.com

Kein sauberes Update der Daten

Daten aus Wahoo werden nicht sauber übernommen. Das wäre aber toll weil dann wirklich ersichtlich wäre wieviel km mein Rad wirklich gefahren wurde

Radler 🍻

3 years ago

Response from developer

Danke für dein Feedback. Kannst du bitte kurz mit uns Kontakt aufnehmen via support@bmc-companion.com? Gerne würden wir den spezifischen Fall im Detail anschauen.

Good basic functionalities for now

AmsterQ

3 years ago

Response from developer

Thank you very much for the great review. You are right - we have been working on the development of the BMC Companion App since its launch and will deliver the first new features soon.

Too many errors

1. Doubling activities
2. Don’t prompt save or not activity and what bike because I have 3 bikes. All activities imports as BMC bike
3. Can’t register new frameset
etc

Gren_RU

3 years ago

Response from developer

Thank you for your feedback, your problems may be solved by this: 1. connect only one source, e.g. Strava, and no second source. 2. map your bikes correctly for the first few rides, after that the app will recognise the logic. 3. contact us support@bmc-companion.com, you should be able to add new bikes and framesets.

BMC

👍👍👍super

Nono76960

3 years ago

Response from developer

Merci beaucoup !

Bof

Très bien le fait de voir tout les composants de son vélo et de savoir si il est encore en bon état, dommage que je ne puisse pas ajouter plusieurs composants en même temps (ex: j’ai plusieurs paires de roues et je ne peut en ajouter qu’une) par contre appli beaucoup trop lente, beug tout le temps,

Ls59s

3 years ago

Response from developer

Bien merci pour votre feedback positif et négatif. Nous sommes très heureux que l'application vous soit utile, et nous allons aborder les problèmes en interne. Nous ajouterons la fonctionnalité de pouvoir ajouter plusieurs composants identiques sans les compter dans la consommation à notre liste d'améliorations.