It worked for me in USA
Response from developer
Dear Nancy, thank you for your positive feedback and using the BMW BERLIN-MARATHON app. We are happy that you did see your son running the course and crossing the finish line. Congratulations to your son for finishing the BMW BERLIN-MARATHON 2023! Kind regards
Tracking
Response from developer
Dear dhash, thank you for your feedback. We´re sorry that the tracking didn´t work for you. Could you please contact our technical support "support@corussoft.de" with more details like did you get error messages etc? Kind regards
Shouldn’t need an app to track someone
Response from developer
Dear wuzuptx, thank you for your feedback. The tracking feature is just an example of many features we have in this app. If you don´t like or need it, no one forces you to download and use ;-) Anyways: We wish you a great BMW BERLIN-MARATHON 2023! Kind regards
Inability to track runners
Response from developer
Dear BP, thank you for your feedback. Please actaulize your app for the latest update (2023.1.1). Also it´s only possible to follow 10 athletes. If you still have problems while opening the tracking feature please contact our support team: support@corussoft.de Thank you for your patience and understanding. Kind regards
Bug on tracked athletes
Response from developer
Dear Oiaafs, thank you for your feedback. We aappologize for this error which is fixed now. Please actualize your app to version 2023.1.1 and you can see your tracked athletes. Thank you for your patience and understanding. We wish you a great BMW BERLIN-MARATHON 2023! Kind regards
App crashes
Response from developer
Dear Jtoledo78, thank you for your feedback. We could solve the problem and would be happy if you please could update your app to version 2023.1.1 now. Then viewing your favorite athletes is possible. Thank you for your patience and understanding. Kind regards
2022
Worked awesome!
Loved watching my kids race!
Berlin Marathon app
App stopped working
Unusable App Crashes Immediately
Berlin Marathon
Amount of time carefully setting up my app to track my son’s race. Do you know how frustrating it is to see his status as “not started” for the entire race? I thought something happened to him and being in the US I didn’t know how to check. I know of many others who sent runners there had the same problem. However, we couldn’t check during the race because it was the middle of the night here. I couldn’t call someone at 4 in the morning and ask, “What does your app say?”
Frances ~ USA
Tracking Runner
Crashes upon opening
Berlin Marathon
I was able to track my family member during race even though I couldn’t be there in person!
Very professionally done and user friendly app!
App crashes - doesn’t work
Response from developer
Dear MelissakRyan, we are sorry for any inconvenience this may have caused. Please contact us via support@corussoft.de. Best regards, Your BMW BERLIN MARATHON team
Tracking runners almost impossible to find
Please make this app more intuitive for “visitors”: all we want to find our loved ones and be able to follow them on race day
Response from developer
Dear Asyrided, we are sorry for any inconvenience this may have caused. We appreciate your input and have updated the menu. Please update your in-app data. You can now search for and add runners to your favorites via "Tracking, Participant search". Please make sure to install the latest app version from the App Store. If you have further suggestions or problems don't hesitate to contact us via support@corussoft.de Best regards, Your BMW BERLIN MARATHON team
Won’t open
Response from developer
Dear Sandra X Chen, we are sorry for any inconvenience this may have caused. There is an update available, that should fix the problem. Please make sure to install the latest app version from the App Store. If the problem should persist don't hesitate to contact us via support@corussoft.de Best regards, Your BMW BERLIN MARATHON team
