BMW Motorrad Connected User Reviews

What users say

Top reviews

Couldn’t be any worse!

Every time you turn off the bike it’s another 10 minute ordeal to re-pair.

At least half the time it just says, Connection Not Possible without any explanation.

On those few occasions when it does get connected, it often drops for no reason.

BMW should be embarrassed for putting out a piece of garbage like this app! Apple and Google have set the standard with CarPlay and Android Auto and this thing is not in the same league!!

I gave up on this app and switched to. Garmin Zumo which works flawlessly!

Dear BMW, I will take this into account the next time I am shopping for a new bike!
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Can’t Login

App never sends verification email to confirm account. Sucks, non-starter

Unable login

Multiple attempts and pw resets….cant get past verification….every time I match the object, it sends me back to sign-in screen. Dealer says same and can’t help me.

Hardware rocks

Stick to building bikes. Software is buggy, unintuitive and slow.

Quirky UI, but good integration with BMW click wheel

UI takes some getting used to. But I like the integration with the bmw clock wheel. Makes it easy to use while riding. Mapping is not the best. It would be nice if they just paid for Google’s tech there.

Horrible Login

Not sure what mental midget decided to put a “move things around” captcha login on a phone app, but they need to not just be fired, but taken out back and shot, resurrected, and then shot again!!!!

No CarPlay/Android auto? In 2026???

The app is pretty good but lacks a lot of the poi found on Google Maps or Apple Maps. It’s not always easy to go somewhere when you only know the name of the place. And no Apple CarPlay or Android auto? In 2026? You gotta do better…

Good app - but “Ghost” bike bug needs fixing

Good app for BMW owners with compatible bikes. Adds some great functionality and integration with the motorcycle - when the app works. However, it keeps having an issue with creating a “ghost” bike in the app which causes it to not track your rides and bike info. BMW needs to fix this - it’s widely reported and a known bug - and unfortunately makes an otherwise good app frustrating to use.
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Updated the app

I updated the app today but can’t get in. I reset the password and it goes from the login page to the Chapta page and back to login. I killed it

Creating ID is worthless

Update even the dealership could not get me past the stupid verification. And two riders in the store said the same. Shame this is a worthless verification process. Needs to be a legal case. Which two of us in the store have the ability.

The process of creating id the verification of dragging images on a small phone seems not to work. And creating the id on the web has been down for weeks. Seems to make me wonder should I have purchase the $35k motorcycle with a jankie process to enroll. Lower my expectations of BMW
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Won’t stay connected to R18

Horrible app is completely unreliable with my R18. I’m going to have to mod the bike with CarPlay and ruin the looks because I need nav, and BMW can’t actually provide what it sold me. How disappointing!

Great app, but it needs widgets and an easier way to send feedback

The BMW Motorrad Connected app is useful overall and does a nice job with core ride and vehicle information, but it still feels like it is missing a few features that would make the experience much better for owners of premium bikes.

The biggest thing I would love to see is an iPhone home screen widget. Other vehicle apps like Tesla and Rivian make it easy to glance at key info without opening the app, and BMW Motorrad should offer something similar. Even a simple widget showing the bike, fuel/range, last status, and quick access into the app would be a big improvement.

Another issue is that there does not seem to be an obvious way inside the app to submit feedback, report bugs, or suggest features. For an app tied to a premium ownership experience, there really should be a visible support or feedback option built in.

Overall, the app has a solid foundation, but adding widget support and a clear in-app feedback/bug-report channel would make it feel far more complete and modern.
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App can’t find many places

I’m riding from Atlanta to Vermont for the national rally. The app can’t find Burlington, VT, Buffalo, etc. These a cities not small little towns. I deleted the app, set it up again, redownloaded all maps for the states I’ll be riding through and it still cannot find many cities. I typing the exact address of some hotels I’ll be staying at. Still can’t find them. Giving up on BMW navigation and sticking with Rever, Google Maps, or Apple Maps.
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Worst app ever

I don’t understand what I’m doing wrong, I’ve owned this bike for over three years and I’ve never gotten this app to connect correctly or work consistently. I just recently tried deleting it and starting over. It constantly disconnect while I’m driving and then forget that I’m logged in. And I have to start all over. Is this a BMW thing with all Apple devices or is it just me?
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Superior experience

Coming off of a Bonneville T120 with no tech very analog. This experience is just superior. Yeah there’s something cool about the T120 I get it but the fun you can have with this technology the way it makes you be able to relax more really focus on the fun of the experience. My R1300 RS is made even better with the app and the technology. It’s all about the ride!
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I can’t believe this

How could a company like BMW, with its well known technology advancements and innovations, fails at making the single app for the BMW bikes.

Los mapas no siempre funcionan

Los mapas no siempre funcionan

Features stopped working

I bought a 2023 R 1250 GS in August 2023. I enjoyed using the BMW Connected app through my last ride of the year in November. The local speed limit displayed on the TFT, and 30 trips were recorded in detail.

In December I upgraded from iPhone 13 to iPhone 15, and connected the new phone to the bike. Since resuming riding in February, the speed limit is not displayed and trips are not recorded. After reinstalling the Connected app and doing the full setup, some bike data is now updated in the app, but still no speed limit or trip recording. The speed limit square on the TFT only shows three dashes.

I would like to restore full functionality.
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No K1600 2025 models pictures and WiFi problem

I have a 2025 K1600 GT Sport Racing Blue but the only GT Sport is the white in the pictures …

And the WiFi is always disconnect from my bike.
And I always have to accept the WiFi connection even if it’s already authorized in the setting.

Great App

This App works great if you 1) set it up properly and 2) learn and understand how to use it. Does just what it is supposed to do.