Bad app
Forced to use it by bmw and it only works 5% of the time
Nothing works
Absolutely rubbish as it can’t find the contract so hats the point? Can t submit feedback
Never worked
For two years have not been able to see my info I log in enter my dob and postcode says finance is linked then get an error. Reported countless time and promised a response and NADA!!
Broken app
Been trying to use Th app for over week now. Keeps giving issues with logging in and to try again. Useless
OTP broken
Can’t log in
Login fails
Got the app working for a bit … then suddenly it just won’t launch after entering credentials. Keep getting “Something went wrong please try again”. Unfortunately par for the course with BMW whose service has got progressively more complicated and worse over the years. Oh and the website pushes you to the (non-working) app and the call centre is closed at weekends. One star is too high a rating!
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Matt
Despite resetting password, deleting the app and reinstalling, I can’t get past the login screen. Just a spinning wheel after entering BMW ID and password. Clearly still bugged.
Don’t waste your time
Account set up process is a nightmare. Even if you get customer support assistance and successfully login, this won’t last long.
Easy to access the contract
I can access contract easily and view contract detail in user friendly manner
Useless
When I first bought my bike this app was useful. But now absolutely hopeless.
I have been trying to login to app but keeps going to sign up page.
Sent a few emails to BMW Group in Queensland but get no response.
Frustrating
I have been trying to login to app but keeps going to sign up page.
Sent a few emails to BMW Group in Queensland but get no response.
Frustrating
App designed by work experience kids?
I have a degree in IT but I cannot navigate or follow what this app is meant to do. Glitch after glitch. More than likely an unfinished, untested project - or a joke designed to frustrate and annoy. Embarrassing.
Login issue
The app is a total waste! it does not allow you login instead asking you to verify your details and taking you to register a new account regardless how you do.
Login issues
The app worked fine initially, but now I can’t seem to login. I have a BMW ID and password, but when I try to login it instead asks me to verify details my details, as if I’m setting up a new account! Very frustrating. Have even tried updating my password, but this hasn’t solved the issue.
Nothing works
Nothing works and BMW doesn’t respond to any queries…. Poor job BMW
Frustrated
Disappointed with app continual issues logging in and not allowing me to view finance details
Worst Crappy App - for the Value of a BMW
Why can’t you hear the reviews and fix your shoddy system!? It’s an absolute joke! You rave on about your tech and iQ but a simple finance app with a few clicks is impossible to get into because of your incompetence.
Not only can I not get in, but I can’t call you as I have tried several times to no avail
Not only can I not get in, but I can’t call you as I have tried several times to no avail
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Can’t see any finance contract
Once you click on the finance section, nothing comes up and it says error. Then gets you to log in again and stuck in a loop of that. Fix the app!
Unable to log in
Unable to log in and use app since last update
Not working
Not working at all, stuck at loading and then some thing went wrong window
Not good
Full of bugs and it just doesn’t work. My car disappeared from the app after an update and I’m unable to add it back.