Among The Worst
Don’t get me wrong, I am a huge fan of the BNP Paribas Open Tennis Tournament, but whatever they paid for the development of their app was too much. Including Juniors in the order of play without allowing for a filter to just see the WTA and ATP games that everyone is here to see is just the beginning. Try searching for a player. That function works but in order to remove the keyboard, you have to exit and restart the app. How about actually including the “not before start times” for both men and women? That info is simply basic level for an event like this. Finally, trying to locate details on the app is painful, and when actually located it turns out several of the details are just incorrect.
A fantastic, big money tournament with a junior league app!
A fantastic, big money tournament with a junior league app!
Show more
Somewhat better than nothing
I've used this years past and found it helpful. This year, not so much. No order of play by court - you must scroll endlessly. Quite the lag in match score updates. All but useless in the Garden due to inadequate Wi-Fi and tens of thousands on their phones!
What's worst in my opinion is no more streaming matches. So I just spent five days watching the first week but I can barely follow the rest of the tournament. I must make due with what tennis channel deems most worthy of televising. Very frustrating for a true fan. We've attended every year of the past ten, even making the shoehorned October dates! Please try to do better.
What's worst in my opinion is no more streaming matches. So I just spent five days watching the first week but I can barely follow the rest of the tournament. I must make due with what tennis channel deems most worthy of televising. Very frustrating for a true fan. We've attended every year of the past ten, even making the shoehorned October dates! Please try to do better.
Show more
Eh…
Could work better. Finding or buying tickets is cumbersome and definitely beware. You could mistakenly purchase the incorrect ticket date! Then there’s absolutely no recourse for ANY refund nor an exchange! So aggravating. Zero customer services and reprieve on it.
Disappointing app
I ended up using the ATP app to follow the 2022 IW tournament.
I did not find an option to favorite players & receive notifications for their matches.
Seems like it is becoming more expensive & more complicated to follow tennis, which will likely limit development of future fanbase.
I did not find an option to favorite players & receive notifications for their matches.
Seems like it is becoming more expensive & more complicated to follow tennis, which will likely limit development of future fanbase.
Weak
For a tournament of this magnitude, the app is lame. Basically will tell you scores and schedule. Draws for singles only, no doubles draws, and the singles draws are hard to negotiate. No list of seeds. Player info is slim. Unless you are attending the tourney, this adds nothing you can’t get from ESPN, or yahoo sports or similar. The reviews from those attending don’t seem very favorable either.
Show more
Inadequate
The players summary of match outcomes doesn’t list which stage of the round they are in… so you have to click further in to determine….helps to browse quickly if available.
Not as good as grand slam apps
This app isn’t as good as the apps for the grand slam events. It should be because it’s supposedly the 5th slam and the event is the baby of a tech giant. However, it isn’t as good as it could be. Bad draws access, lacking content, screwy time-zones, among other problems…
Better Than Some Majors
This is a very well organized app. Much better than the French and Australian open apps
Draws not available?!
Can’t even view the draw with this app. Also, takes more steps to view a player profile. Would be much more appealing to be able to tap on a players name during the match while viewing scores to see bio information, etc.
Used to be great
Schedule of play??? There are scores but to navigate through live, upcoming and completed ones -total mess!
Terrible
I’m a tennis fan and the tournament in Indian Wells is my favorite. I have been visiting this event every year since 2009. The organization and facilities are AMAZING - hands down.
The App……..this year is the app it’s not bad, it’s TERRIBLE to navigate and find what you need. It needs to improve a LOT, to be more user friendly and be a reflection on the PERFECT TENNIS TOURNAMENT.
Tsanko Kosev
The App……..this year is the app it’s not bad, it’s TERRIBLE to navigate and find what you need. It needs to improve a LOT, to be more user friendly and be a reflection on the PERFECT TENNIS TOURNAMENT.
Tsanko Kosev
Show more
Missing several things
It would be helpful to know what round is being played, have a picture of the players when you tap on their name, get stats on head to head. Really the same things that the ATP has for every tournament.
Awful; nearly worthless
This is has so little and the section on the players isn’t even complete. It easier and more accurate to just do general web searches doe the information. Very disappointing.
Where is the Draw menu????
The draw is either not in the app or well hidden
I guess the developers don’t know anything about tennis?
I guess the developers don’t know anything about tennis?
Schedule of Play???
How do you not have an easily accessible “schedule of play”? Attending the event and have to go onto their actual website to find it. May as well get the print out they have us 10 years ago.
Lacks basic functionality
The app doesn’t present a daily match schedule nor can you click on a player and get their bio. Compared to apps for other big tournaments this one is extremely frustrating and limited.
BNP Paribas 2021 (Indian Wells)
This is probably the worst version of this (any?) app ever. (It has been a decent app in the past however). Forget trying to follow the draws, or the lined up matches for a given court on any day, or look ahead a day or two at the schedule/order of play. Had to go to ESPN to view accurate live scores which updated sporadically, if at all, on this app
Trying to figure out the necessary preparations and changes for this event due to COVID was a mess. Wonder how many attendees got it all right on arrival! No mention anywhere whether ticket sales were being limited.
Love this event. Extremely disappointing app and communication to the attendees.
Trying to figure out the necessary preparations and changes for this event due to COVID was a mess. Wonder how many attendees got it all right on arrival! No mention anywhere whether ticket sales were being limited.
Love this event. Extremely disappointing app and communication to the attendees.
Show more
What happened?
Worst ever update. Where are the draws, schedules and pretty much everything???
Scores not updating
Live score feature is WAY behind actual timing of matches. In a number of cases live scores show two matches playing at the same time on the same court. This app worked better 3 years ago.
Will they ever improve this app?
I downloaded this app yesterday & couldn’t easily find the information that most tennis fans would want- Order of play and draws. When I looked at reviews of the app they were all from 2-3 years ago (as the tournament didn’t happen in 2020) but none of the feedback has been used to improve the app!!
Show more
