bob World Digital Rupee User Reviews

bob World Digital Rupee
💰 Finance

Top reviews

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Waste of time

App always require location access. I don’t know why bank wants to access of my location. This is privacy breach. Bank want to track my activities and want sale or share my data with other companies for marketing . That’s not fair, this is serious concern, RBI should look into this issue.
tinuamantinuaman

User friendly App

User friendly and worth using it.
DJ1535DJ1535

Response from developer

Hi, thank you so much for your encouraging star ratings and words. Hope you continue to enjoy our app.

Payment

Facility for Credit card payment option should be updated
Tanul GargTanul Garg

Response from developer

Hi, thank you so much for your feedback. Hope you continue to enjoy our app. We request you to kindly share your feedback further in the future with encouraging star ratings to motivate us to work hard to make your experience more delightful with the application.

Great initiative by bob for digital initiate

The application or very good and helps tackle money payment issue with ease ensuring digital rupee wallet in creative and secure usage better than peer bank digital application
Sumit1 RanjanSumit1 Ranjan

Response from developer

Hi, thank you so much for your encouraging star ratings and words. Hope you continue to enjoy our app.

Highly Recommended

User friendly app
ParveshbobParveshbob

Response from developer

Hi, thank you so much for your encouraging star ratings and words. Hope you continue to enjoy our app.

Very useful app

I very happy using this app . I don't need to use the card and it's very easy to load the balance. My balance was loaded based on just one OTP.
Shubha2115Shubha2115

Response from developer

Hi, thank you so much for your encouraging star ratings and words. Hope you continue to enjoy our app.

Worst application

My amount was stuck in this application it has been a long time almost 3 months, customer support is also ridiculous, i did everything they said but my problem is not resolved yet.
Also their emails id not responding.
Worst experience ever
RitikbangariRitikbangari

Response from developer

Hi, We are sorry for the inconvenience caused. However we are not able to understand your concern. We request you to share your concern at https://bobcrm.bankofbaroda.co.in/onlinecomplaint for assistance on the matter with relevant details.

Worst E-Rupees app

this app is worst app i use other bank e rupees apps but today i downloaded this app after all verification process i loaded money to wallet until i didn’t add money to wallet app is working fine but now app showing different different errors and even not opening wallet to transfer money.
Yash@9077Yash@9077

Response from developer

Hi, We are sorry for the inconvenience caused. Please uninstall the app and try again. If the problem persists kindly share your concern at https://bobcrm.bankofbaroda.co.in/onlinecomplaint for assistance.

Froze my account without notice

I deal in legal money as a merchant and bank of baroda froze my erupee account without any notice. If someone deposits illegal black money into my account i have no idea of, the amount deposited should only be deducted and not just freezing the whole account. This is the case of thousands of users who got their account suspended even if they themselves didn’t do anything illegal. This is not the way of making india digital. People will never trust this app or cbdc.
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Phantom_xbtPhantom_xbt

Response from developer

Hi, we are sorry for the inconvenience caused. There are multiple reasons for account freeze like cybercrime request, duplicate credits, etc. Kindly share your concern along with the error screenshot at https://bobcrm.bankofbaroda.co.in/onlinecomplaint for further assistance.

App is throwing some generic loading error

The app is facing some error and throwing some generic error. This issue is present for last 3 days and I don’t know whom to contact to report this issue.
bgbbingbgbbing

Response from developer

We highly regret the inconvenience. Please share your concern at https://bobcrm.bankofbaroda.co.in/onlinecomplaint with relevant details. We'll be more than happy to assist you. Thanks.

Obsolete

Every time I go to login I have to register, why? While created login pin then why I should every single time fill all the details of debit card and all. Kindly fix this fissures. Overall the app is good
BunnySSSSKBunnySSSSK

Response from developer

We highly regret the inconvenience. Please shoot us a message at https://bobcrm.bankofbaroda.co.in/onlinecomplaint with relevant details. We'll be more than happy to assist you. Thanks.

DO NOT USE THIS APP AT ANY COST

Tried the app and have now uninstalled it. While trying to make a payment the payment gets stuck and the amount that gets stuck depends on the denomination of the note that the app is using to send money. So the money stuck may be more than what you are sending. Then you have to file an online complaint which has the most user unfriendly interface. Happened twice with me. Anything to do with BoB IT is useless and untrustworthy. They don’t even make efforts to correct the bugs. So just forget about using this app.
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aashna2000aashna2000

Response from developer

Hi, we are sorry for the inconvenience caused. The issue is currently persisting in iOS 17 and higher version which is being worked on to get it fixed as soon as possible for smooth functioning of the application. EDIT: We wish to inform you that the app is updated now. Please try again after updating and if the problem persists share your concern along with the relevant error image at cbdc.dppg@bankofbaroda.com for further assistance mentioning your registered mobile number and BOB account number.

Working Great

Latest update of auto load option is superb and app is working good
D SastryD Sastry

Response from developer

Hi, Thank you so much for your encouraging words. Hope you continue to enjoy our app.

Not able to login also app not working.

Hi team , Please fix your app issue in registration Failure U63 . I’m registered user but after update ask for registration not able to get into my wallet my amount is stuck in this app . after some time other issues pop up say Unable to fetch your mobile number for registration. (CBDC_010). No customer care response. If solutions not available by your side then please help me for recovery my stuck CBDC amount in this worst app. It’s financial platform and it’s working like cheap game .
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pankaj0_1pankaj0_1

Response from developer

Hi, we are sorry for the inconvenience caused. The issue has long been resolved. We request you to clear cache, uninstall the app, reinstall the app and try again. If the problem persists share your concern along with the relevant error image at https://bobcrm.bankofbaroda.co.in/onlinecomplaint for assistance.

Working Smoothly

Able to register and transfer funds now. Satisfied with the app.
Umiya InternationalUmiya International

Response from developer

Hi, thank you so much for your encouraging words. Hope you continue to enjoy our app.

App performance

Bob this e currency app not working properly while auto send message page not allowed to send message screen freeze when app diverted to message chat for send message for verification device and number…kindly fix this issue this is app prime level issue.
Dr rsunfhnnDr rsunfhnn

Response from developer

Hi, we are sorry for the inconvenience caused. The issue has long been resolved. We request you to clear cache, uninstall the app, reinstall the app and try again. If the problem persists share your concern along with the relevant error image at https://bobcrm.bankofbaroda.co.in/onlinecomplaint for assistance.

Issue in SIM verification

I have been trying to verify my SIM but the app shows error. I use my mobile data while verification but pathetic experience.
SIM verification IssuesSIM verification Issues

Response from developer

Hi, we are sorry for the inconvenience caused. The issue has long been resolved. We request you to clear cache, uninstall the app, reinstall the app and try again. If the problem persists share your concern along with the relevant error image at https://bobcrm.bankofbaroda.co.in/onlinecomplaint for assistance.

The app doesn’t send registration SMS

The app when moving on to the message sending screen after entering number immediately opens the keyboard which doesn’t allow us to send the registration SMS and after 5 seconds the app terminates

Please fix the bug of force keyboard display while sending the SMS

I have iPhone 11 if it may help
JagsfromJetJagsfromJet

Response from developer

Hi, we are sorry for the inconvenience caused. The issue has long been resolved. We request you to clear cache, uninstall the app, reinstall the app and try again. If the problem persists share your concern along with the relevant error image at https://bobcrm.bankofbaroda.co.in/onlinecomplaint for assistance.

Don’t load your wallet

Everything working fine in the app except adding fund to this app. As soon as you load the wallet from your bank account, as usual specific amount will deduct from your account, but you will never see that in this digital currency app. Moreover BOB is not responding on mail ID given at help and support section of the app. Please don’t waste time and MONEY. Js
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Hr26ab1281Hr26ab1281

Response from developer

Hi, We are sorry for the inconvenience caused. For failed transactions amount will be reversed on T+1 day post reconciliation. Kindly share your concern if the issue is not resolved within the given timeline at cbdc.dppg@bankofbaroda.com for further assistance.

Unable to select account

I am unable to select account on stage no. 5 for verification at registration level.
Ravijain8822Ravijain8822

Response from developer

Hi, We are sorry for the inconvenience caused. Kindly share your concern along with the error screenshot at cbdc.dppg@bankofbaroda.com for further assistance.

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