App is so-so; the service is unusable
I paid for an annual subscription at the beginning of this year, and have yet to be able to utilize the service. Why? Because the the vendor is always out of boxes. Or the dish I want can’t fit into the ‘large’ box that’s divided into 3 sections. Or the vendor refuses to use the app. Or the service is useless in the greater Portland area and is clearly not a priority for business expansion.
The app is so-so, but the map feature is rather unusable. When I tap on the red circle with the number 5, I’m not looking for the precious knowledge that there’s “5 vendors in this area”. I want to see a list of those vendors pop up at the bottom, with the map still on top. I’m not going to zoom all the way in every single time until they finally reveal themselves.
The idea is amazing (which is why I paid for it to begin with), so please do better!
The app is so-so, but the map feature is rather unusable. When I tap on the red circle with the number 5, I’m not looking for the precious knowledge that there’s “5 vendors in this area”. I want to see a list of those vendors pop up at the bottom, with the map still on top. I’m not going to zoom all the way in every single time until they finally reveal themselves.
The idea is amazing (which is why I paid for it to begin with), so please do better!
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Continuously Improving, & Worth Supporting
I’ve been a GoBox user for the past 3 years, and while my use has gone significantly down during the pandemic, I am soo excited to see that they’ve made it through! While the app isn’t perfect, its MUCH better than it was 3 years ago. It glitches so much less, and if it ever comes to it, logging out and back in has always fixed it for me. (Years ago I’d need to go back to a return box and scan it just to be able to show I have a box available.)
The owners are also very responsive to my emails, and have always responded timely to my inquiries about the app, payment methods, etc.
If you weren’t a subscriber before, nows the time because I finally see GoBox at so many more locations throughout Portland! I have 2 credits and am thinking of getting a third. Its nice to always have one available if I don’t return it on time, or I can get a soup box + a food box at the same time!
The owners are also very responsive to my emails, and have always responded timely to my inquiries about the app, payment methods, etc.
If you weren’t a subscriber before, nows the time because I finally see GoBox at so many more locations throughout Portland! I have 2 credits and am thinking of getting a third. Its nice to always have one available if I don’t return it on time, or I can get a soup box + a food box at the same time!
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iPhone SE login HACK 2021
Love this service and so glad they survived the pandemic and the inability to reuse ANYTHING! What a wasteful year. I’m ready to get this rolling again! So sick of clamshells! My app wasn’t working on my iphone SE (1st gen). The fonts were too big and crowded out my ability to login manually. I worked out a way! I manually entered my user and password in to my saved passwords on the iphone itself. Then when I brought up the app login screen I could just choose it from my list and it automatically filled. Whew!
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Great idea, failed attempt
I love the idea, but the app has tons of bugs. When I went to check out 2 boxes, the restaurant and I just gave up because the app didn’t work. Then looking for drop sites the map just zoomed in on my house and wouldn’t show me where I can drop the boxes. I still have 2 boxes I’m trying to return and am continuing to be charged for the service even though I’m certain I cancelled.
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Cancelling won’t be straightforward
If you decide to cancel your subscription, you need to go in FAQ and find the question about cancelling your account, and then send an email to the marked address. Signing up was much easier.
