Bold Smart Lock User Reviews

Customer Experience

Positive experience54.5% of reviews
Neutral18.2% of reviews
Negative experience27.3% of reviews

~ Based on 33 written reviews from the US App Store.

Is Bold Smart Lock Safe?

Not enough ratings yet to assess Bold Smart Lock.

Is Bold Smart Lock Legit?

Bold Smart Lock appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Bold Smart Lock is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good, but has bugs

Good app, but the home screen widget does not show up properly. It is just plain white with a grey square and rectangle, please fix this.

This is what the world of smart locks has been waiting on

For the last five maybe ten years I’ve wanted a smart front door lock where I could give people access temporarily but a lock that you’re not replacing the battery every few weeks.
This is the one!
Great device with super easy setup(actually too easy I kept thinking is that it!).
The beta software needs work but hay it’s beta.
Loving it.
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Awful

We use it for a year now and it constantly deletes accounts and kicks someone out for no reason. It’s a dreadful solution. Please spare yourself a headache and keep on looking.

Visual cue whether locked is a MUST

I cannot believe this essential feature is missing from the app. The whole UX needs reviewing - it is a bit of a worry not knowing if you managed to lock the front door if you’re going away! Please fix this.

Also the history bit should be more verbose and useful - ‘Activation’ does not give us any indication as to whether the lock was opened or closed.

It’s worrying that the issue was pointed out by another customer some 3 years ago and there’s not been any fix.

Please can the developers comment here if it’s an unfixable issue? If yes, Bold shouldn’t sell this product.
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Buggy

I try to invite people but buttons in the app just don’t work. Had to restart the app multiple times because it got stuck. Hope this gets solved.

Carplay control

Very happy with the purchase of my Bold Smart Locks - question for the developers: are there any plans to add the app to Carplay, that would enable me to open the gate (connect controller) and doors directly from my car!! That would extremely handy… no more remotes needed…

Auto enter vs. CarPlay

Sinds de laatste update begint de CarPlay muziek zwaar te haperen als ik m’n thuis nader. Als ik auto entry uitschakel blijft de muziek perfect spelen. Geen idee of het een Bold probleem is of een Apple probleem, want CarPlay krijgt niet al te veel liefde van Cupertino.
Voor de rest een zéér tevreden Bold Smart Lock gebruiker. 👌
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Does not auto unlock

Randomly the door lock does not Auto Unlock as I approach the door anymore. The settings are set to the correct settings.

The app crashed on me 3 times and was stuck outside. Couldn’t use the manual lock as it’s quite complicated to use

Does not tell you if it’s locked or not

The app is ok BUT this smart lock is not that smart because the app does not tell you if you have locked the door or not. Come on guys please update the app and add these features.

Also, give me the option of what radius I would like? Only gives me 200m. Be nice to have 150m, 100m, 50m etc.

krijg geen code

bij het istalleren krijg ik geen code of email om me aantemelden

Watchapp ???

Alles werkt prima.
Maar openen via de watch blijft een erg riskante onderneming. Gelukkig had ik steeds mijn clicker mee. Anders had ik al veel voor de deur blijven staan…

Apple Watch app doesn’t work at all.

Watch app keeps showing error “make sure you’re logged in on your iPhone”, while it is logged in. No support on website…

Link to share

I just started using this lock but I would like to have like a link to send to people to open the door instead of them having to download the app. Please look at it as not everyone wants to download apps.
Thanks

Amazing

Brilliant product and app. Can’t imagine going back to a traditional key. App works well enough. Bluetooth fobs have been excellent too. App has its moments, now and again, but nothing a quick restart doesn’t sort.

5 star

Best

Great lock but not well known - Need watch app!

This lock is really well made and so much better than many decent branded items. It works very well (1 year now) and looks and feels high quality.

Just let down by slightly poor app and no Apple Watch option as has both been mentioned before.

Really odd Bold don’t address this as their product is exceptional and they could sell a load more!
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No AppleWatch app?

Would be 5-star IF it would also work with your AppleWatch!

Needs Apple Watch app

The lock is awesome, some time it glitches when bold connect control is activated but other than that it’s absolutely fine. Really wish it would work with Apple Watch tho I’d give it 5 stars too then also the connect bundle should come with all sizes not just the sx-33

Does the job

I love my bold lock, I would like more options eg speed of unlocking. A watch app is needed . I want a bold complication on my watch so I don’t need to hook out my phone

Good but could be better

Does exactly what it should but needs a widget and apple watch support.
With these it would be about perfect