Bomee Reviews: Is It Legit?

Customer Experience

Positive experience51.7% of reviews
Neutral6.8% of reviews
Negative experience41.5% of reviews

~ Based on 118 written reviews from the US App Store.

What users say about Bomee

Is Bomee Safe?

Bomee: Ultimate Pregnancy App appears safe based on user ratings. AppsHunter Safety Score for Bomee is 98/100.

This assessment is based on 4,897 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.0% of ratings point to a safe experience
0.5% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 4,880 App Store ratings for Bomee.

Is Bomee Legit?

Bomee: Ultimate Pregnancy App appears to be a legitimate app. AppsHunter Legitimacy Score for Bomee is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Lost all my photos

They changed their app from Momitalk to Bomee. When doing this, I was still able to access my photos and was never told or notified they would soon require another subscription to see photos that I already paid for. This is so sad a frustrating as I have now lost all of my baby’s 3D ultrasound pictures. I’ve tried contacting them twice and have not received a response still. Beware when using and downloading this app!!! Will update if they hopefully help me out and fix this ridiculous issue!
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Wish I could give 0 stars

I paid for a private ultrasound and the pictures were uploaded to this app. They updated the app and now want me to pay $20 just to access my images and video that was supposed to be mine that I already paid for. Somehow they were allowed to suddenly charge me again to see my images after 9 months. Very disappointing
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Terrible

This app doesn’t even work for me at all it won’t even let me get past the sign up page

Great Experience

I Had a horrible Dr. appointment, I got online & googled (3D Ultrasound) & Sneek A Peek popped up, I immediately booked an appointment (same day) & every second of it was Loved, I’ll go back Any Day, She’s Really Amazing 🩷

Hidden Subscription

I was not aware that this app came with a subscription and was charged $65 and then the app does not offer any means to cancel your subscription. $65 is a scam.

Why is the app frozen

My app is frozen. I cnt click or scroll at all. Thank god I saved my photos and video before it froze. But I think it needs to be fixed if moms are paying for scans.

Response from developer

Hi Na Figsz, we sincerely apologize for the inconvenience! We recently rolled out a security update to better protect our users, and unfortunately, it seems this caused a temporary freezing issue for some. We completely agree with you and are so glad you were able to save your photos and videos beforehand! If your app is still frozen or if you experience any other issues, please reach out to us anytime at us_help@bomee.io so we can assist you directly. Thank you so much for your feedback, and we are so sorry again for the trouble!

ultrasound gone

My ultrasound video is gone. my one and only where we saw her gender. tried to file a support claim and it wouldnt even let me send through the app and my entire has been wiped. ???

It’s ok

It keeps getting stuck on a day and not updating like I’m currently 12 weeks and it says 11weeks and 2 days

Response from developer

Hi lahlahlaj, Thank you for your feedback, and we apologize for the inconvenience! Have you tried manually adjusting the date? You can do this by navigating to the 'More' menu in the app and tapping on 'Baby Profile' to update your current weeks and days. If the app is still getting stuck after trying this, we would love to help you get this fixed. Please reach out to our technical support team directly at us_help@bomee.io with your account details, and we will look into it right away. Best regards,

Daily problems

For about 4 months, I’ve been having daily problems with viewing ultrasounds and photos that I’ve purchased through the app. The app auto updates, so that’s not the problem. Seems there are consistent bugs and problems with this app. Reaching out to support hasn’t been helpful. This sucks because my provider only uses this for ultrasound. Hopefully they’ll find an alternative.
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Worst app

Nothing works, deleted redownloaded and now I can’t even log in. I haven’t been able to see anything

Horrible

The app was good at first . It is now horrible . It will not allow you to sign in . It won’t allow you to make a new profile . Absolutely ridiculous and all my ultrasounds are gone smh

Not User Friendly

Had issues creating the account, getting customer support, and just getting started. I wish I wouldve just done the USB option like my first pregnancy.

Can’t create an account

I want to view the ultrasound by the clinic but the app will not let me create an account.

Can’t Login or Access Ultrasounds

Tried logging on for the first time since the switch to Bomee, my information was not loading and my ultrasounds pictures and videos are gone. I cannot even submit a support request. I deleted the app to see if it would fix the issue, and now I cannot even log in to my account! Please help me fix this so I can save my pics/videos!! :(
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Response from developer

Hi mxchelle85, Thank you so much for the honest review. We are so sorry that you are having trouble with Bomee app. There was a recent security update on our app that may have been causing the loading issue on your account. Could you please try the following steps to see if the issue persists? 1. Update the Bomee app with the latest version 2. Completely close the Bomee app and restart it. 3. If it still doesn't load, please fully close the app again, switch your internet connection (e.g., from Wi-Fi to Mobile Data, or vice versa), and try opening it once more. Please try it and reach out to us at us_help@bomee.io if this fix is effective. We will have further investigation. Thank you so much for your understanding. 😊🙏

Glitchy and Invasive

The ultrasound boutique I used, required this app be used to access your session photos (something I did not know until after the fact). I immediately had issues downloading my photos, which had the Bomee watermark all over them. After attempts to delete and then re-download the app, I was locked out of my account. I had to wait a full business day for any response from support, which told me to delete the app and re-download. The ultrasound boutique also said they were having issues with the app as well and ended up sending me my photos another route. It then took weeks to get Bomee to delete my information. They are incredibly invasive with the access they want to your phone. I would pass on downloading this app.
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9 weeks

Love this app

Can’t sign in

I signed in yesterday with my Google account to view my ultrasound photos, and today when trying to log in it won’t let me! I go through all the steps to log in with my Google account, and after going through that the app doesn’t load any further. No error message, no logging in, no viewing my precious photos :(
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Response from developer

Hi Natalie, We are so sorry that you are having trouble with login. There was a recent security update on our app that may have been causing the loading issue on your account. Could you please try the following steps to see if the issue persists? 1. Update the Bomee app with the latest version 2. Completely close the Bomee app and restart it. 3. If it still doesn't load, please fully close the app again, switch your internet connection (e.g., from Wi-Fi to Mobile Data, or vice versa), and try opening it once more. Please try it and let us know at us_help@bomee.io if this fix is effective. We will have further investigation. Thank you so much for your cooperation. 😊

Trouble with ultrasounds

I loved this app when I was pregnant. And up until few months ago I would log into to see the videos & pictures of my little one. I did not receive a notification about any updates requiring a subscription to keep my ultrasounds on the app. And now I the app won’t load nor show my ultrasounds. I am devastated. Someone please help!


Update: I was able to get in contact with support and they were swift with responding and resolving the issue. I was able to access my ultrasounds once more!
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Pitiful

my unborn child could make an app better than this one. nothing works. that's the review. if your Ultrasound Tech is going to use this app, tell them to go to he-ll on a scholarship.

Momitalk

Bjkk