Why is the app frozen
Response from developer
Hi Na Figsz, we sincerely apologize for the inconvenience! We recently rolled out a security update to better protect our users, and unfortunately, it seems this caused a temporary freezing issue for some. We completely agree with you and are so glad you were able to save your photos and videos beforehand! If your app is still frozen or if you experience any other issues, please reach out to us anytime at us_help@bomee.io so we can assist you directly. Thank you so much for your feedback, and we are so sorry again for the trouble!
ultrasound gone
It’s ok
Response from developer
Hi lahlahlaj, Thank you for your feedback, and we apologize for the inconvenience! Have you tried manually adjusting the date? You can do this by navigating to the 'More' menu in the app and tapping on 'Baby Profile' to update your current weeks and days. If the app is still getting stuck after trying this, we would love to help you get this fixed. Please reach out to our technical support team directly at us_help@bomee.io with your account details, and we will look into it right away. Best regards,
Daily problems
Worst app
Horrible
Response from developer
Hi lola9615! We hear you, and we are so incredibly sorry for this frustrating experience! We know how stressful it is when you can't access your precious memories, especially when deleting and redownloading the app didn't help. We want to get this fixed for you immediately. Because we cannot look up account details through App Store reviews, please email us directly at us_help@bomee.io. Our team will dive straight into our backend system to get your login working and restore your access right away! Thank you so much for your understanding!
Not User Friendly
Can’t create an account
Can’t Login or Access Ultrasounds
Response from developer
Hi mxchelle85, Thank you so much for the honest review. We are so sorry that you are having trouble with Bomee app. There was a recent security update on our app that may have been causing the loading issue on your account. Could you please try the following steps to see if the issue persists? 1. Update the Bomee app with the latest version 2. Completely close the Bomee app and restart it. 3. If it still doesn't load, please fully close the app again, switch your internet connection (e.g., from Wi-Fi to Mobile Data, or vice versa), and try opening it once more. Please try it and reach out to us at us_help@bomee.io if this fix is effective. We will have further investigation. Thank you so much for your understanding. 😊🙏
Glitchy and Invasive
9 weeks
Can’t sign in
Response from developer
Hi Natalie, We are so sorry that you are having trouble with login. There was a recent security update on our app that may have been causing the loading issue on your account. Could you please try the following steps to see if the issue persists? 1. Update the Bomee app with the latest version 2. Completely close the Bomee app and restart it. 3. If it still doesn't load, please fully close the app again, switch your internet connection (e.g., from Wi-Fi to Mobile Data, or vice versa), and try opening it once more. Please try it and let us know at us_help@bomee.io if this fix is effective. We will have further investigation. Thank you so much for your cooperation. 😊
Trouble with ultrasounds
Update: I was able to get in contact with support and they were swift with responding and resolving the issue. I was able to access my ultrasounds once more!
Pitiful
Momitalk
Angry
Apple? For Frakking once in your company’s pointless existence DEAL WITH THIS INVASIVE APP AND DEMAND THE PRIVACY RULES ARE CHANGED. This is a CHINESE app and goodness knows what they are doing with our babies ultrasounds and images. They can seriously go to hell.
