Very disappointed with Bookkeep Software service
Very disappointed with Bookkeep Software service. I was using the Diamond Plan for 3 years in both Oman and India without any issues. Suddenly, my access stopped working, and support asked me to upgrade the plan saying Oman is not supported.
After upgrading and paying more money, now they are saying my account is under the Silver Plan. Poor customer support, no clear solution, and too much inconvenience for business users.
If you are planning to buy this software for international business use, please think twice before purchasing. I trusted this software for my business operations, but the experience has been very frustrating.
After upgrading and paying more money, now they are saying my account is under the Silver Plan. Poor customer support, no clear solution, and too much inconvenience for business users.
If you are planning to buy this software for international business use, please think twice before purchasing. I trusted this software for my business operations, but the experience has been very frustrating.
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Good
Good
Date issue
Why is it not showing date on opening balance in ledger
Good apps
really helpfull
Worst app
I never seen paid software having server problem. They have some good and useful option but always hang and server problem. Even you cant make invoice when you needed.
So don’t west your money.
So don’t west your money.
Add default account for create invoice and expense
When create invoice or expense each time need to select account please Add default account for create invoice and expense it very useful for mobile users fast entry
E-INVOICE
Hope bookkeeper app integrade witch E-invoicing
One of the Worst Experiences with Accounting Software! Avoid at All Costs!
If I could give zero stars, I would. This software is a complete disaster from start to finish. The user interface looks like it’s stuck in the early 2000s clunky, outdated, and utterly unintuitive. Basic tasks take way too long, and the system constantly freezes or crashes, especially during peak hours.
The so called “automation” features barely work, and I found myself manually correcting more errors than I ever did without software. It’s supposed to save time instead, it wastes it.
Customer support? A joke. Slow responses, zero accountability, and generic copy-paste answers that don’t solve anything. It feels like they haven’t even used their own software.
To top it off, they keep pushing expensive updates that break more than they fix. I’ve lost data, wasted money, and damaged client trust because of this product.
Save yourself the frustration. There are far better options out there. This one is a nightmare.
The so called “automation” features barely work, and I found myself manually correcting more errors than I ever did without software. It’s supposed to save time instead, it wastes it.
Customer support? A joke. Slow responses, zero accountability, and generic copy-paste answers that don’t solve anything. It feels like they haven’t even used their own software.
To top it off, they keep pushing expensive updates that break more than they fix. I’ve lost data, wasted money, and damaged client trust because of this product.
Save yourself the frustration. There are far better options out there. This one is a nightmare.
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Amazing Support
We were having trouble transferring our Bookkeeper account from one device to another. However, thanks to the Bookkeeper Helpdesk for patiently listening to our technical issues and assisting us, the transition was seamless and smooth. We are highly satisfied with the Bookkeeper service.
Option missing
App was working fine but now suddenly if I have send invoice on what’s app can’t se that option earlier it was there and was very easy to send but don’t know why now I can’t see what’s app in share list
Kindly address and resolve
M using app on IOS iPhone
Kindly address and resolve
M using app on IOS iPhone
Business accounts
Nice app, but overpriced for overseas users Whereas it’s 1/3 of the price in mainland Limited cloud backup sync,
I lost my data,
I lost my data,
Support is so bad and slow
Unable to view bkweb on ios mobile app. No app for mac os also no response in updating for request new customised features also by paying.
File restore issues in new ios 17.1
The app is allowing to restore file.. And the support team insted of resolving the bug they are always trying to make me upload the company file to drop box.. And in my case this isn't convinient for me to upload the file to drop box but they aren't fixing the issue... I have contacted them via whatassp and all they say is it will take time. And it's been over a month that I have informed them about this but there is no one who is concern in bookkeeper team to solve the actual problem of there customer.. How many days can anyone manage a bug like this in their accounting software.. Please fix this bug asap so that I can continue my work peacefully... Hope it will get done asap 🙏.. Other than this.. This is the best Accounting app I have used till now 🙏
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Sangeet R Jivnani
Best accounting app i m using since 5 yaers , but plz add support two differnt template for two differnt compnies on ipad
Superb app For Accounting On the Go
I am using Bookkeeper for my Mobile Shop business , I have one suggestion to the Team Bookkeeper , try to add IMEI or Serial bulk update why entering purchase. So we are able to bill with the IMEI number or Serial Number easily .
Need to fix bugs
Upper part of screen is not visible ok and back button on the top are not visible please try to fix that soon as possible
Very poor customer service….please dont waste time
I used this app for 5 years so much so that I depended on it. Than I bought lifetime subscription. Used it for 6 more months without hassle.
I switched my mobile so when I tried to login I couldn’t. I checked the webpage … it said i was using free version.
I gave my purchase bills and other requested information to the service provider….but till date i cannot login again …and my years of hardwork went in vain.
So I suggest you not to waste your hardwork, money and time something like this..
I switched my mobile so when I tried to login I couldn’t. I checked the webpage … it said i was using free version.
I gave my purchase bills and other requested information to the service provider….but till date i cannot login again …and my years of hardwork went in vain.
So I suggest you not to waste your hardwork, money and time something like this..
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Recently facing some issues
As its a nice app to use but recently i am facing issues in the invoice section as the app gets unresponsive and cant share any invoice..
SuperApp
This app is all you ever need for a business startup. Easy to use and nice user interface.
Crashing
Please make sure that the bugs are fixed before releases. The app crashes immediately after we select the customer in invoicing tab. It’s like useless for iOS
