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Booking.com缤客 Reviews: Is It Legit?

Booking.com缤客-全球旅游优惠和民宿酒店预订App
Booking.com缤客-全球旅游优惠和民宿酒店预订App
博房网客服中心(上海)有限公司
🌟 Lifestyle
✈️ Travel

Customer Experience

Positive experience71.7% of reviews
Neutral4.3% of reviews
Negative experience23.9% of reviews

~ Based on 46 written reviews from the US App Store.

Is Booking.com缤客 Safe?

Booking.com缤客-全球旅游优惠和民宿酒店预订App appears safe based on user ratings. AppsHunter Safety Score for Booking.com缤客 is 98/100.

This assessment is based on 33,185 user ratings, with an App Store average of 4.9/5.

Is Booking.com缤客 Legit?

Booking.com缤客-全球旅游优惠和民宿酒店预订App appears to be a legitimate app. AppsHunter Legitimacy Score for Booking.com缤客 is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

都不让免费退订

平台和商家站一边，下单都没满24小时取消都不退钱，我们因行程原因不去住，酒店又可以挣一分钱，平台也挣一分钱，很不合理，
商商家艺禾纸业拒不佩服补偿，平台晾着顾客

入住很满

酒店距离海滩不远，夜间周边安静，房间品质不错，旁边还有超市，出行便利，入住体验十分满意。
Vvierya.

Response from developer

Thank you for your words and review. Our mission is to make it easier for everyone to experience the world, and your message tells us we’re on the right path.

很垃圾收不到钱

难用的很，我北京的酒店，有美国人预定了，没付钱，然后骗前台线上付钱了，结果退房了，发现根本没有线上预付功能，太恶心了
托托尼1112396

Response from developer

Hello, could you please give us more details? Reach out to our customer service for further assistance. We will be available 24/7 and at your complete disposal for everything you need.

很好

很多性价比高的酒店可以选择
Hhuiqiwo

Response from developer

Thank you for your words and review, we're thrilled to hear that you find our services hassle-free and easy to use! Our mission is to make it easier for everyone to experience the world, and your message tells us we’re on the right path.

体验很差

中国游客不推荐用，这个平台信息经常加载不出来，非常误事，每次都要卸载重新装。客服及酒店人员回消息都很慢，难以沟通，我们还是用中国平台安心些
？？🐎4⃣️．丶

Response from developer

Hello, we are sorry to hear that your experience was not satisfactory. We are always here to help and our Customer Service team is available 24/7. Please get in touch with us and we will be happy to assist you, and to look into this for you.

无法登陆 网络异常

这几天根本无法使用，没有人管吗？也没有客服
法法医MM

Response from developer

Hello, we are sorry to hear that your experience was not satisfactory. We are always here to help and our Customer Service team is available 24/7. Please get in touch with us and we will be happy to assist you, and to look into this for you.

越更新越垃圾

不同人数同个房型不能多选，只能选其中一个，并且时不时系统错误无法搜索，更改网络vpn才好了，好一会又坏了，选两个房间的时候金额只能在最下面加起来，不能再房源显示那就计算好
TTzjka

Response from developer

Hello, we are sorry to hear that your experience was not satisfactory. We are always here to help and our Customer Service team is available 24/7. Please get in touch with us and we will be happy to assist you, and to look into this for you.

信用卡被盗刷

在这里定酒店填写信用卡信息后收到信息被盗刷了！信息安全措施太差了，怎么保护的客户信息？以后谁还能信任你们的平台！
Bbrigetwing

Response from developer

Hello, we are sorry to hear that your experience was not satisfactory. We are always here to help and our Customer Service team is available 24/7. Please get in touch with us and we will be happy to assist you, and to look into this for you.

点赞平台

各种档次住宿信息多样齐全，订住方便，价格实惠，非常好👍
JJazz阿良

Response from developer

Thank you for your words and review, we're thrilled to hear that you find our services hassle-free and easy to use! Our mission is to make it easier for everyone to experience the world, and your message tells us we’re on the right path.

希望改进员工培训

缤客具有优质的服务，但中国国内新员工培训给顾客带来困扰，中文客服电话等候时间也过长，希望改进
来来自中国的迪丹

Response from developer

感谢您的反馈。我们会将您的建议反馈给相关团队，努力改进员工培训和提高中文客服电话等候时间。感谢您选择我们的服务！

自从疫情之后，booking在中国的电话联系非常困难！

如果没有订单号根本就联系不上客服，联系电话也不知道是哪个号码？
FYfang ye123

Response from developer

Hello, we are sorry to hear that your experience was not satisfactory. We are always here to help and our Customer Service team is available 24/7. Please get in touch with us on this number 1 (888) 850-3958 and we will be happy to assist you, and to look into this for you.

刚刚使用还是不错的

如果有我要续房此项会更方便
HLHui Min Lou

Response from developer

Thank you for your words and review, we're thrilled to hear that you find our services hassle-free and easy to use! Our mission is to make it easier for everyone to experience the world, and your message tells us we’re on the right path.

摩洛哥梅克内斯住宿推荐

我们在此停留了四天，受到热情的接待，环境好，交通便利，是体验摩洛哥传统庭院的好地方。早餐丰富，性价比高。26欧一晚，含城市税
最最爱太平湖

Response from developer

Thank you for your words and review. Our mission is to make it easier for everyone to experience the world, and your message tells us we’re on the right path.

相当不错

出国游玩用这个软件下了个酒店酒店从飞机场来接我们路上有介绍哪有美食在当地，酒店还直接给我们升级房型，非常满意的一次旅行
慕慕白等白

Response from developer

Hi, and thank you for your feedback. We're glad to know that you enjoyed your stay. Please leave your review of the hotel from our App menu : "Bookings" as this will be very helpful for fellow travelers, showing your point of view and giving useful additional info.

贴心的服务

给我的旅途带来了很多欢乐和惊喜
💓💓语🌟愿

Response from developer

Thank you for your feedback! We appreciate your kind words and we're glad to know that you like our App. Our mission is to make it easier for everyone to experience the world, and your review tells us we’re on the right path. If you have any suggestions or need assistance, please don't hesitate to reach out. Enjoy using the app!

特别不错的别墅

性价比很高 老板人很好 房子又大又舒服一整栋都是你的小别墅里应有尽有冰箱洗衣机厨房都有 厨房餐具锅具一应俱全很推荐
Aalaia111

Response from developer

Hi, and thank you for your feedback. We're glad to know that you enjoyed your stay. Please leave your review of the hotel from our App menu : "Bookings" as this will be very helpful for fellow travellers, showing your point of view and giving useful additional info.

交通方便

房间非常干净，交通也不错，离地铁站约6-7分钟路程，房子里设施都很齐全，包括厨房用具。后来从德国回奥地利的时候遗憾没有再次预定到。
傲傲然立世

Response from developer

Hi, and thank you for your feedback. We're glad to know that you enjoyed your stay. Please leave your review of the hotel from our App menu : "Bookings" as this will be very helpful for fellow travelers, showing your point of view and giving useful additional info.

非常值得推荐

位置很好找、离景区步行几分钟、周围换钱吃饭都挺方便、一般酒店早餐是9点、 但是这个酒店可以提前安排根据你希望的时间安排的方便旅行
GLGady liu

Response from developer

Hi, and thank you for your feedback. We're glad to know that you enjoyed your stay. Please leave your review of the hotel from our App menu : "Bookings" as this will be very helpful for fellow travelers, showing your point of view and giving useful additional info.

在雅典最满意的一次住宿

房东非常友善，诚信靠谱。厨房的条件非常好，房屋非常干净。交通非常便利，距离地铁也非常近，楼下有超市可以购物，可以做饭。我们住了一个晚上之后觉得非常好，又继续住了一个晚上。楼下还有农贸市场，每周三一次，恰好赶上了，集市上的东西非常新鲜便宜。这是我们在雅典遇到的性价比最高的民宿。
下次来雅典还会预定。
木木瓜11木瓜

Response from developer

Hi and thank you for your feedback. We're glad to know that you enjoyed your stay. Please leave your review of the hotel from our App menu : "trips" as this will be very helpful for fellow travelers, showing your point of view and giving useful additional info.

此生必住民宿💯

宾至如归‼️
漂亮的绿植🍃，可爱的小猫小鱼🐱，干净整洁的屋子🏠，贴心的主人👨🏻
❤️❤️真的特别感谢Ton&Pop，他们真的太好太暖心，入住期间的各种细节完全能照顾到，门口等你回家，帮你切水果，准备头痛药，载你去711，为你写好逛集市攻略，帮你晒衣服整理衣物，哪怕英文不好他们也会很有耐心得跟你沟通……太多太多了‼️‼️‼️好爱这两位大叔‼️
我们一行四个人一共订了三晚，小伙伴们都特别想在清迈的另外两个晚上也能住在这里，可惜订满了，无法续住😭，以后有机会一定会来常住的🥹🥹
-L--po n lin

Response from developer

Hi and thank you for your feedback. We're glad to know that you enjoyed your stay. Please leave your review of the hotel from our App menu : "trips" as this will be very helpful for fellow travelers, showing your point of view and giving useful additional info.